Manage nol Card
Apply for a Personal nol card (blue card) or register your Silver or Gold card to access all nol services. You can replace or renew your card, top up the balance, add or renew a Travel Pass, or purchase a Red Ticket or an Anonymous nol card. The Personal nol card offers the same features as the Silver and Gold cards, with category-based concessions for Adults, Senior Emiratis and Residents, People of Determination, and Students.
Select the service you want
Output
Gold or Silver nol card (plastic or virtual), valid for 5 years plus 2 years after the expiry, without eligibility to top up the card; or nol Red Ticket, valid for 90 days and reloadable with a maximum of 10 trips or 5 daily passes
Ways to Apply
- RTA Smart Apps
- Ticket Vending Machines
- Ticket Office Machines
- Authorised Sales Agents
Channels
- nol Pay ( Apple Store , Android , Huawei )
- S'hail ( Apple Store , Android , Huawei )
Steps
Through nol Pay and S'hail apps
To purchase an anonymous nol card
- Log in to your account using your UAE Pass.
- Select Purchase a Digital Card .
- Pay the fees directly by credit or debit card, or later through authorised sales agent.
Service Time
Instantly
Channels
Steps
To purchase an anonymous nol card
- Head to the Ticket Vending Machine.
- Select nol Card .
- Select the card type (Silver or Gold).
- Top up your nol card balance (optional).
- Pay the fees.
- Receive the nol card.
To purchase nol Red Ticket
- Head to the Ticket Vending Machine.
- Select nol Red Ticket.
- Select the class type, zones, number of trips or the 1-day Travel Pass.
- Pay the fees.
- Receive the Red Ticket.
Service Time
Instantly
Channels
Steps
To purchase an anonymous nol card
- Head to any Ticket Office Machine.
- Request the card type (Silver or Gold) from the station agent.
- Pay the fees.
- Receive the card.
To purchase nol Red Ticket
- Head to any Ticket Office Machine.
- Request a Red Ticket specifying the class type, zones, number of trips or the 1-day Travel Pass.
- Pay the fees.
- Receive the Red Ticket.
Service Time
Instantly
Important to Know
You Should Know
- The journey fare is calculated automatically and deducted from your card balance.
- The card is valid in all means of public transport and non-transportation services, except for nol Red Ticket that's limited to the Bus, Metro, and Tram.
- Gold card holders can use the first class cabin in the Tram and Metro.
- You can buy and manage virtual nol cards through nol Pay app only, on compatible Samsung phones and Huawei phones only, and through the wallet of Huawei watch 3 and 3 Pro.
- Physical nol card holders can benefit from some nol services on their physical nol cards through nol Pay application:
- Check card info
- Purchase travel pass
- Top up nol card
- Refund nol cards balance (replace a lost or damaged nol card service)
- Only personal nol cards can be purchased through the website and not anonymous nol cards.
Eligible Categories
Citizens, residents, and visitors
Service Requirements
None
Fees
AED 25
| Card Issuance | AED 6 |
| Card Balance | AED 19 |
| Total | AED 25 |
Payment Methods
- Cash
- Credit or debit card
Terms and Conditions
None
Updated on: 26-November-2025