Transport Using Taxi Vehicles
Commute by taxi in Dubai easily and safely and benefit from a variety of options to suit different needs, including regular, family, female, People of Determination, airport, and Safe Hands taxi vehicles that provides trained drivers to ensure a safe and comfortable travel experience for passengers.
Select the vehicle type
Output
Transport using People of Determination taxi vehicles
Ways to Apply
RTA Partner Apps
- RTA Partner Apps
- Call Centres
- Airports and Roads Exits in Dubai
Channels
- Bolt ( App store - Google play )
Steps
- Log in using your username and password.
- Select Booking a Taxi Vehicle .
- Enter your current location and destination.
- Select the type of vehicle you want to book.
- Confirm the payment method and book the trip.
- Take the taxi.
- Pay as per your pre-selected payment method.
Service Time
According to the time specified
Channels
- DTC Call Centre: 800 880 88
- Hala Taxi Call Centre: 04 440 5211
Steps
- Call the Call Centre on 800 880 88.
- Press number 2.
- Book the taxi.
- Take the taxi.
- Pay the taxi fare.
Service Time
According to the time specified
Channels
- Dubai International Airport terminals 1, 2, and 3
- Al Maktoum International Airport
- Roads in Dubai
- Port Rashid
Steps
Through Airport Exits in Dubai
- Look for the taxi sign at the exit and head to the taxi queue in the arrivals area.
- Take the taxi.
- Pay the taxi fare as per the meter.
On the Road
- Hail a taxi on the street from designated areas and in parking lots.
Service Time
Instantly
Important to Know
You Should Know
- The minimum fare is AED 12 for road pickup and AED 13 for e-hail.
- Additional fares apply when passing through Salik gates.
- An extra charge of AED 20 applies when passing through Sharjah.
- The waiting fare is 50 fils per minute for all types of vehicles.
- Taxi fares are subject to change during peak hours, at events locations, and at New Year's Eve events locations.
- 1 kilometre is charged at AED 2.33.
- Rush hours are as follows:
- Monday to Thursday: 8am - 10am and 4pm - 8pm.
- Friday: 8am - 10am and 4pm - 12am.
- Saturday and Sunday: 4pm - 12am.
- You can't travel using a Dubai taxi from another emirate to Dubai.
- For more information about all types of taxi vehicles, you can check DTC Taxi website .
You Should Do
- To book an emergency vehicle for People of Determination, call 04 208 0190, at any time.
- People of Determination must present a Sanad card to obtain a 50% discount (You can apply for the Sanad card through the Community Development Authority website . The process takes 2 to 3 working days).
Eligible Categories
Citizens, residents, and People of Determination (visitors)
Service Requirements
None
Fees
Payment Methods
- Cash
- Credit card
- nol card
- Careem Pay
- Apple Pay
- Samsung Pay
- Alipay
- QR Code payment
- American Express
Terms and Conditions
- You can't eat, drink, or smoke in the vehicle.
- You can't bring a pet onboard.
- You're responsible for your personal belongings and their loss or damage.
FAQs
- Q : Can I share the taxi with someone with a different drop-off destination?
- A : Yes.
- Q : Are multiple pickups and drop-offs allowed?
- A : Yes they're allowed, and the taxi driver can't restart the meter.
- Q : What's the procedure if I lose my belongings in the taxi?
- A : You must submit a case through the S’hail app.
Updated on: 04-November-2025