We keep Dubai moving with our vast array of public transportation services and modes, facilitating millions of commuters, annually. Whether you are looking to recharge your nol card to travel via metro and tram or want to take a trip via bus or taxi or embark on a journey through marine transport modes, everything you need is to know right here.
Discover our latest service updates now!
To ride an e-scooter safely follow the main safely obiglations
Visually inspect the scooter
Wear a protective helmet
Download on of the five operators apps
Use the scooter individually & Without any other passenger
Ride on the e-scooter on the e-scooter tracks and shared tracks
Rode the scooters in a way that doesn't obstruct the movement of vehicles on pedestrians
Adhere to the max speed 15-29 km/h
Ride in a way that doesn't endanger others
Leave an adequate safety distance
Park the e-Scooter in the parking lots
Adhering to these guidelines with insure your own and everyones safety
Congrats on the new house, settle down yet ? Great
Now it is time to discover how you can get around
Start by opening the S'hail app to see available public transportation near you
To Start your Journey, now you can locate the bus routes nearest to you
Being connected has never been easier
Use our new public transport feature today
S'hail, everyday a smarter way.
Are you in a harry to catch your next bus and don't want to wast time queuing ?
now you can use your S'hail app to top up your not card
a few easy steps to do it before you start your journey
long queues and top up machines are a thing of the past
S'hail, everyday a smart way
open the s'hail app to plan a journey
select the nearby tap and tap the live icon
see and track the real time location of your bus
walk to the bus stop, there is no rush, you know exactly when it is arriving
here you are, right on time
now you are on the bus, no fuss
Use our new live location service today
S'hail, everyday smarter way
Long working day ? and you are not sure if you will catch your ride ?
No worries, Just one click
You can track the departure time of deferent transport modes around you, so you can start your journey will peace of mind
Use your new departure feature today
S'hail .. everyday smarter way
We hope you had a lovely journey and thank you for using our app.
Tell us how satisfied you were with your experience through the happiness meter and rate us on the Google play and Apple store.
Your opinion pushes us to get better.
Use our new happiness meter feature today.
S'hail, every day a smarter way.
"Dubai Metro was once a dream
I was 10 years old when I visited London in 1959 with my father who insisted to see a train's cockpit
50 years later Dubai metro came true in 2009
nothing is impossible in life if you can imagine it"
his highness Sheikh Mohammed bin Rashid Al Maktoum
Route 2020 project is the new 15 kilometer extension to Dubai Metro
with 11.8 KM above ground and 3.2 KM under ground.
The route will link Jable alley station with the expo 2020 site.
It features 7 stations, five elevated ones and two under ground with an overall project cost of 11 billion dirhams.
Route 2020 boasts of the new Jumeirah golf estates station the biggest station on the entire Dubai metro network covering the area of 28500 square meters and accommodation approximately 250000 passengers daily.
Route 2020 is part of Dubai's ambitious plan to extend its rail network to cover new areas with a 270000 population density and boost Dubai's economic growth creating new investment opportunities along the metro route all the way to the al maktoum international airport
Based on a true story.
Over here, please.
How much is the bill?
Thank you for using Dubai Taxi Corporation taxi - please be sure to take your valuable belongings and the journey receipt as you're leaving the taxi
Here you go.
I wish you a happy day.
To the airport, please.
AED 25, sir.
Okay, sorry just a minute.
Good morning, this is Abdul Rahman from the lost and found department. How may I help you?
I lost my wallet in Dubai Taxi.
May I have your full name please?
My name is Ahmed Mohammed Sami.
Can you give me the departure and arrival points of your trip?
From Al Garhoud to Downtown
How much was the fare?
The fare was AED 50.
And at what time did the trip end?
Around 1 O'clock.
Thank You, Ahmed, we will contact you soon. Thanks for contacting RTA, Have a good one.
The Taxi has been located at Dubai airport, Terminal 3.
Hello, this is this is Abdul Rahman, from the RTA call center. We received a report from a passenger about the loss of his wallet inside your taxi.
May you check your vehicle, please?
nothing, I searched everywhere. I did not find anything.
Is it possible to wait in the same place? One of the RTA inspectors will be there is 15 minutes.
The Taxi's CCTV cameras show that another passenger used the taxi and took the wallet.
The video is received and it will be sent to the command center for the action needed.
Ahmed, this is your wallet, check if anything is missing.
All is good, Thank You.
Tech Taxi initiative
Book Hala Taxi using Careem App
Get a Taxi in less than 3.5 minutes
Multiple payment options
Free "WiFi UAE"
Language Translation, Chat with your driver in your language
Manage your route and share your location
Communicate via following channels.
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