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Press Releases

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RTA honours National Taxi for outstanding contribution to customers happiness

Dubai’s Roads and Transport Authority (RTA) has recently awarded National Taxi, one of the taxi franchise companies operating under the umbrella of the RTA.

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Paper receipts give way to e-receipts at RTA’s customers' happiness centres

The switch to paperless transactions covers bills, receipts and tickets issued in respect of various violations.

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Distributing Ramadan rations through nol cards to taxi and bus drivers

The event is in line with RTA’s keenness to participate in humanitarian and charitable events organised in Ramadan given their immense social and humanitarian values.

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Statement of Mattar Al Tayer marking Zayed Humanitarian Day

His Excellency Mattar Mohammed Al Tayer stated that Zayed Humanitarian Day, celebrated on the 19th of Ramadan, had become an iconic date in the UAE for embedding charity, benevolence and tolerance values

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Al Tayer reviews digitisation of drivers and vehicles services

His Excellency Mattar Mohammed Al Tayer, reiterated RTA’s commitment to uplift the calibre of drivers and vehicles services. He also stressed the importance of migrating to smart channels such that all RTA’s transactions can be self-processed, and accordingly dispose of the need to visit service centres.

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RTA and Visa collaborate to study futuristic digital payment in transport and enable cashless economy

As part of the collaboration, both parties will share best practices and mutually beneficial experiences as well as conduct joint studies to identify customer pain points and design optimal solutions.

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RTA calls on drivers to avoid driving while feeling sleepy or exhausted

Dubai’s Roads and Transport Authority (RTA) called on motorists to avoid driving while feeling exhausted or drowsy, especially during the holy month of Ramadan, where the attentiveness of some motorists drops due to the change of eating and sleeping habits.

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Al Tayer: 188% surge in marine transport network by 2030

His Excellency Mattar Mohammed Al Tayer revealed that RTA’s marine transport network would expand by 188% to span 158 km, and the number of scheduled passenger lines would see a 400% upswing to 35 lines under a master plan running up to 2030.

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Al Tayer honours 4th cohort of Qiyadi graduates

His Excellency Mattar Mohammed Al Tayer has honoured the fourth cohort of Qiyadi graduates

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Launching App Clips for smooth payment of parking fees

Dubai’s Roads and Transport Authority (RTA) has recently launched the App Clips smart initiative to ease the payment of public parking fees in the Emirate, specifically for iPhone users

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RTA holds various Ramadan events, supports others’ initiatives

Dubai’s Roads and Transport Authority (RTA) is holding diverse events during Ramadan in line with its customary practise during the holy month. The staging of such events is part of RTA’s social responsibility to different community segments.

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RTA opens Al Khawaneej Roads Improvement Project to improve Dubai – Sharjah link

The project includes an underpass of three lanes in each direction at the junction of Al Khawaneej and Sheikh Zayed bin Hamdan Al Nahyan Roads as well as a bridge of two lanes in each direction at the junction of Al Amardi and Emirates Roads in the direction of Al Awir.

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DTC introduces Logistics Delivery Services in collaboration with ZeMaas Technology Solutions

DTC had signed a Memorandum of Understanding (MoU) with ZeMaas Inc. offering a raft of advanced technology solutions in the logistics delivery sector.

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Mohammed bin Rashid orders payment of AED14 million to owners of taxi number plates in Dubai

In his capacity as Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, has ordered the payment of bonuses totalling over AED14 million to citizens whose taxi number plates are used by the Dubai Taxi Corporation and Taxi Franchise Companies.

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Hamdan bin Mohammed attends signing of agreement to operate self-driving taxis and ride-hailing services

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of The Executive Council of Dubai, witnessed the signing of an agreement between the RTA and Cruise

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RTA announces service timing during Ramadan 1442H (2021)

The revised service timing cover customer happiness centres, paid parking zones, public buses, metro, tram, marine transport, and service provider centres (technical testing of vehicles)

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106th open auction for licensing plates yields AED34 m

The 106th Open Auction for Distinctive Vehicle Number Plates held by Dubai’s RTA at the InterContinental Dubai Festival City Hotel on Saturday 10th April has raised AED34.053 million.

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Partnership with Emirates NBD to cut paper usage by 100% for bank guarantee transactions

RTA has signed an agreement with Emirates NBD to fully digitise the government entity's bank guarantee management process, making it completely paperless.

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A roadmap is set for implementing corporate agility across RTA in 2021-2022

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) stated that scaling up the corporate agility of public entities and organisations had become an urgent priority.

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RTA and World Economic Forum sign MoU rendering Dubai first city to implement Safe Drive Initiative framework for AV safety

RTA has signed a Memorandum of Understanding (MoU) with the World Economic Forum to promote the strategic partnerships between the two parties, especially relevant to the Safe Drive Initiative Framework (SafeDI Framework) of the Forum.

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74% of improvement works completed in 3 stations of Dubai Metro Red Line: RTA

The RTA has completed 74% of a project to improve the entry points of three stations on the Dubai Metro Red Line namely the Dubai Internet City Station, Dubai Marina Station and the UAE Exchange Station.

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RTA automates field inspection of trucks using drones

The inspection teams of the Licensing Agency have embarked on this type of inspection of heavy vehicles since last year. 

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Completion rate hits 90% of Roads and Bridges Leading to Al Khail Avenue Project

His Excellency Mattar Mohammed Al Tayer announced that the construction completion rate had reached 90% for the roads and bridges leading to Al Khail Avenue Mall, the new shopping and leisure destination at Jumeirah Village Triangle.

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Reading Month 2021 initiatives draw wide participation

On the final day, prizes were distributed to top participants in collaboration with Serco Middle East.

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Supporting UAE’s efforts to reduce carbon emissions, global warming

RTA reiterated its commitment to supporting the efforts of the UAE towards reducing carbon footprint and global warming worldwide

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Introducing Smart Technologies for Remote Monitoring of the Condition of Route 2020 Assets

RTA has developed an ultra-sophisticated central smart system for the remote monitoring of the performance of the Dubai Metro assets, particularly Route 2020.

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RTA set to issue only e-tickets for vehicle violations and discontinue issuing paper tickets

Instead, RTA will issue e-tickets only via e-mail or text messages. All details of the offence will be communicated through these two channels.

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Augmented Reality in remote fixing of tram faults

As part of its commitment to using technologies that serve time and effort as well as punctuality of operational processes, RTA is using augmented reality (AR) in the maintenance of the Dubai Tram

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Statement of Director-General and Chairman on the demise of Sheikh Hamdan bin Rashid Al Maktoum

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) extended his heartfelt condolences to His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President, Prime Minister of the UAE, Ruler of Dubai.

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Customers Council discusses improving e-NOCs with developers, consultants, contractors and strategic partners

The Customers Council of the Roads and Transport Authority (RTA) discussed an array of services related to electronic No Objection Certificates (NOCs) issued by RTA to beneficiaries across the Emirate.

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Inspection visits to Orders Delivering & Organizing Services Establishments

Dubai’s Roads and Transport Authority (RTA) has carried out one-month inspection campaigns that covered 120 Orders Delivering & Organizing Services Establishments out of 415 firms registered in RTA’s traffic system.

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RTA signs MoU with Sharjah Commerce & Tourism to promote marine transport

RTA has signed a memorandum of understanding (MoU) with Sharjah Commerce & Tourism Development Authority (SCTDA) to promote RTA’s marine transport line for ferry riders between the two emirates.

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RTA awards contract for operation and maintenance of Dubai Metro & Tram to French-Japanese consortium

A French-Japanese consortium has won a contract for the operation and maintenance of the Dubai Metro as well as the operation of the Dubai Tram

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100 Premium number plates up for grabs in RTA’s 106th open auction

The super number plates (AA 66), (I 70) will top a fascinating collection of 100 fancy licensing plates of two, three, four and five digits on offer at the forthcoming 106th open auction of Dubai’s Roads and Transport Authority (RTA)

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RTA completes Covid-19 vaccination of 20k taxi and bus drivers

Roads and Transport Authority (RTA), in collaboration with the Dubai Health Authority (DHA) and other Authorities, has administered the Covid-19 vaccination to the entire fleet of eligible taxi and public transport drivers

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Advanced green building technologies to save electricity & water

Dubai’s Roads and Transport Authority (RTA) stressed its commitment to implementing the concept of sustainability across all its activities and facilities in an effective manner that yields savings in the use of power and water.

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Statement of Mattar Al Tayer marking declaring 2021 as the Year of the 50th

It would thrust the UAE to the forefront of countries of the globe over the next 50 years.

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290 inspections of Abra operators in 3-day campaign

The campaign is part of RTA’s strategy to verify the compliance with the applicable regulations governing marine transport in Dubai.

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RTA wins unprecedented third Prince Michael International Road Safety Award 2020

Dubai’s Roads and Transport Authority (RTA) has won the Prince Michael International Road Safety Award 2020 in recognition of its outstanding achievements through its Traffic Safety Strategy Scheme

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Launching initiatives to promote the culture of employees, families and riders during Reading Month 2021

RTA has launched an update to Read with RTA app and offered two million nol Plus points for riders of public transport means during the Reading Month.

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RTA issues 49k permits for Passenger Transport in 2020

Dubai’s Roads and Transport Authority (RTA) has issued 48,749 permits for practising passenger transport in 2020. It comprises 4,315 permits for school transport drivers, 8,999 permits for limo drivers

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Two new bus routes, canceling 1, while rerouting several others

Route 5 will be introduced from Abu Hail Metro Station to Al Khaleej Street (opposite of Gold Souq Bus Station) via Union Metro Station and Baniyas Street

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RTA reviews achievements of Women Committee in 2020, plan for 2021

The Women Committee at the Roads and Transport Authority (RTA) has held a remote gathering in celebration of International Women’s Day 2021 (March 8th). The meeting discussed the achievements of RTA’s female employees in 2020 and the plan for 2021.

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Statement of Mattar Al Tayer marking the International Women's Day

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) paid tribute to the effective participation of women in the building and development of the UAE over the past 50 years.

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RTA achieves global distinction in managing metro noise and vibration levels

RTA has been accredited by a recent specialised benchmarking study accredited for the superior performance in ensuring that the daily operation of the Dubai Metro complies with the standard noise and vibration levels

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Completing construction of two model bus stations at Oud Metha and Al Satwa

The stations feature unique designs that form a blend of creative & practical solutions to engineering designs and a new concept of mass transit means.

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Dubai Taxi delivers 2000 ‘My Driver’ service requests

From inception in 2012 and up to the end of 2020, My Driver service launched by the Dubai Taxi Corporation (DTC) at the Roads and Transport Authority (RTA) delivered about 2000 orders under contracts signed with individuals, parents and private firms.

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Regional gold award in automated driver licensing services

RTA won the award in the category of Digital Transformation Strategy for the Re-Engineering of Drivers Licensing Services Project

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38k safety inspections of heavy trucks in 2020

Violations reported were related to the lack of compliance with the technical specifications and regulations governing the operation of heavy vehicles.

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RTA steps up efforts to raise traffic awareness of workers, truck drivers

RTA is concentrated efforts to raise the awareness of workers and truck drivers. These ongoing efforts are in line with Dubai’s traffic safety strategy and RTA’s traffic awareness plans

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Starting formal operation of new enhanced generation of traditional wooden Abras

RTA has kickstarted the formal operation of the new enhanced generation of traditional wooden abras that boast of a design conforming to the highest security, safety and environmental standards

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4 drivers recognised for honesty and ethics

The felicitation was made in the presence of Ahmed Hashim Bahrozyan, CEO of Public Transport Agency, and Mansour Al Falasi, CEO of Dubai Taxi Corporation.

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Mohammed bin Rashid orders Al Mankhool Street to be renamed in honour of Sabah Al-Ahmad Al-Jaber Al-Sabah

His Highness Sheikh Mohammed bin Rashid Al Maktoum, has ordered that Al Mankhool Street be renamed in honour of the late Emir of Kuwait Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah.

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Launching marine jetty short rental service at 28 berths

The running of this service is part of RTA’s efforts to invest marine assets in diversifying and generating revenues and at the same time contribute to encouraging domestic tourism in Dubai.

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Launching smart taxi-top billboards project

The project is part of endeavours to invest RTA’s assets in generating and diversifying revenues, which is in line with RTA’s objectives of improving services.

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Holding virtual activities marking UAE Innovates 2021

During 21st -25th February 2021 held in line with the UAE’s Innovation Month (UAE Innovates 2021) celebrated by all federal and local governments as well as private entities and academic institutions across the UAE

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RTA’s wins two Bentley’s Year in Infrastructure Awards in rail asset performance

The Awards, which are organised by the renown Bentley Institute, are meant to honour outstanding technological infrastructure projects worldwide.

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Dubai-Al Ain Road Improvement Project reaches 60% completion rate

The Roads and Transport Authority (RTA) has announced that the AED2 billion improvement project to widen the Dubai-Al Ain Road has reached a completion rate of 60%.

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RTA seeks to promote strategic partnerships with private sector, attract foreign investments

RTA is making renewed efforts to develop a comprehensive structure for promoting strategic relationships with the private sector and improving the organisational environment to support long-term public-public partnerships

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346 million riders used mass transit means, shared transport and taxis in 2020 despite Covid-19 challenges

About 346 million riders have used pubic transport means in Dubai comprising the metro, tram, buses and marine transport, e-hail rides, smart rental vehicles and taxis in 2020 i.e. about 947 thousand riders per day.

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RTA processes 2million drivers’ licensing transactions in 2020

Dubai’s Roads and Transport Authority (RTA) has processed 2.1 million transactions relating to drivers licensing in 2020. About 72% (i.e. more than 1.5 million) of those transactions were processed via smart channels.

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Biodiesel 5 proves successful in powering traditional abras, announces RTA in cooperation with ENOC

RTA announced that the experiment of powering five traditional abras by biodiesel 5, which is officially approved in the UAE, proved successful

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RTA’s digital transactions cross half-a-billion mark in 2020

These digital transactions were processed via four platforms namely the website, smartphone apps, a virtual assistant (Mahboub), and self-service machines.

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Al Tayer launches electronic Platform for railway engineering information

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) has launched the electronic platform for railway engineering information

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Cycling underpass at Seih Assalam designated as Houbara Tunnel

The move highlights Dubai’s and the UAE’s extensive efforts to protect endangered animal species and promote nature conservation.

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Statement of Mattar Al Tayer marking Hope Probe insertion into Red Planet’s orbit

This global achievement heralds the UAE entering the global space club and enables it to undertake a comprehensive study about the climate and atmosphere of the Red Planet.

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RTA offers concessions to Awnak service for lifting non-emergency cases

Dubai’s Roads and Transport Authority (RTA) has unveiled several concessions in support of Awnak service designated for lifting non-emergency patients that do not require ambulance service to take them to hospitals or medical facilities

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Enterprise Control Centre wins Smart Project of the Year Award

The Enterprise Command and Control Centre (EC3) of Dubai’s Roads and Transport Authority (RTA) has won the Smart Project of the Year Award presented by CPI Trade Media

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RTA celebrates fresh graduates of Emiratis Qualification Programme (Edaad)

Dubai’s Roads and Transport Authority (RTA) has recently celebrated the graduation of a fresh batch of young Emirati recruits, who have completed RTA-sponsored scholarship programme

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Completion of 475m long pedestrians and cyclists bridge over Ras Al Khor Road

The bridge, which has a width of 5 metres (3m for bikers and 2m for pedestrians), is fitted with rails between the lanes and on both sides.

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RTA activates offences for misusing bus lane at Khalid bin Al Waleed St

RTA announces that offence tickets will be issued against misusing the dedicate bus lane recently opened at Khalid bin Al Waleed St

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Dubai’s Commercial Transport Activities record 9% growth rate despite Covid-19 pandemic

69 activities listed under the commercial transport sectors in Dubai, run and regulated by the Roads and Transport Authority (RTA), have recorded healthy growth rates in 2020 albeit the economic woes that have hit the world hard as a result of the spread of Covid-19 pandemic.

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RTA employs creative skills of People of Determination to support Clothes for Good initiative

The intention is to capitalise on their creative skills in reconditioning pre-used uniforms donated by public and private entities and turning them into wearable attire .

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Setting 30 km/h speed limits for cyclists on dedicated tracks

RTA has set speed limits for cyclists in Dubai ranging from 30km/h on dedicated lanes for amateurs to 20 km/h on lanes shared with pedestrians in urban areas

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106 initiatives under RTA’s Digitisation Plan 2020-2022

The plan, which encompasses 106 initiatives, is part of the strategic plan to leverage digitisation and promote customers’ happiness.

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Al Khawaneej Road Improvement Project reaches 60%

The project works include the construction of three intersections, service roads extending 23 km along Al Khawaneej and Al Amardi Roads.

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Automation of RTA’s internal services saves 342k papers in 2020

RTA’s agencies and sectors have processed 72,102 paperless transactions related to operational, administrative, protocols requests and others in 2020.

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Online Bazar to promote employee projects

RTA has held an online bazaar for employees’ projects by promoting them on digital platforms. The move stems from RTA’s keenness to support and encourage employees’ private enterprises.

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Innovation lab ponders future trends of customer needs

RTA held a virtual innovation lab under the headline: Developing Customers Roadmap and future trends 2021-2040. The event lasted two days and attracted a host of RTA leaders

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Smart Safety License Programme for Workforce Safety

As part of its commitment to continually improve the health, safety and environmental (HSE) performance, and develop innovative concepts that turn ambitions into reality, Dubai’s Roads and Transport Authority (RTA) launched e-certified safety training programme.

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Starting smart screening of paid public parking in Dubai

RTA has started the official operation of the smart screening system of paid public parking in Dubai involving the use of digital cameras powered by artificial intelligence and machine learning technologies

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Completion of construction of 3 bus stations at Al Jaffiliya, Al Qusais and Deira

His Excellency Mattar Mohammed Al Tayer announced the completion of Al Jaffiliya, Etisalat and Union public bus stations at Al Jaffiliya, Al Qusais and Deira

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RTA to auction 350 premium plates of 2, 3, 4 and 5 digits online

RTA is offering 350 catchy number plates of 2, 3, 4 and 5 digits for private and classic vehicles. Plates on offer bear (A-B-C-D-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Z) codes in addition to distinctive plates of Code 2 for motorbikes

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Starting dedicated bus lane of Khalid bin Al Waleed St

Dubai’s Roads and Transport Authority (RTA) is all set to start operating the dedicated Bus & Taxi Lane of Khalid bin Al Waleed St on Thursday, Jan 21st.

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RTA holds 3rd virtual gathering of students on Scholarship Programme

Dubai’s Roads and Transport Authority (RTA) held its third virtual gathering of students on scholarships from RTA in various UAE universities.

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MENA Centre for Transport Excellence holds several training courses, webinars in 2020

These events, which took place remotely via video communication, attracted 48 industry specialists from all over the world in addition to 40 employees from agencies and sectors of RTA

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RTA reports 3300 violations in passenger transport activities in 100 spots

Dubai’s Roads and Transport Authority (RTA) has recently launched a wide-scale inspection campaign covering passenger transport activities in more than 100 spots across Dubai.

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Al Tayer endorses improvement projects of Dubai Taxi in 2021

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) announced that the Dubai Taxi Corporation (DTC) would launch the London Taxi version service using hybrid (electricity and fuel) cabs.

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Dubai Taxi introduces precautionary measures for school transport service from Term 2

The Dubai Taxi Corporation (DTC) has introduced a series of precautionary measures in support of the school transport service from the start of the new academic term

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RTA selects 4 start-ups for Phase II of Dubai Future Accelerators

Roads and Transport Authority (RTA) has selected four start-ups as part of Phase II of the Dubai Future Accelerators (DFA) that runs from 17 Jan to 25 Feb 2021.

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RTA’s social initiatives benefit 2.2 m persons in 2020

The number reflects RTA’s commitment to shoulder its social, humanitarian and charitable commitments to community members in need everywhere.

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RTA completes preventive rail grinding of Dubai Metro

Roads and Transport Authority, in collaboration with Serco, operator of Dubai Metro and Tram, has recently completed preventive maintenance works for grinding Dubai Metro rail tracks that extend about 300 km.

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RTA holds open day to boost vendor relations and services

Roads and Transport Authority (RTA) has opened a virtual Open Day for vendors to ensure effective communication with this important business segment.

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Opening dedicated bus and taxi lane on Khalid bin Al Waleed St

Roads and Transport Authority (RTA) has accomplished Phase III of the Dedicated Bus and Taxi Lanes Project at Khalid bin Al Waleed Street

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RTA educates Abra drivers about best practices of marine transport

RTA has held a workshop to educate drivers of Abras operating at Sabkha and Baniyas marine stations about the precautionary measures against the Covid-19 and the best marine transport practices in this regard

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RTA has recently held a virtual session of Partnerships Council of Licensing Agency in collaboration with the Knowledge and Innovation Department, Strategy and Corporate Governance Sector, RTA.

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RTA regulates licensing of delivery, eMedia in Dubai

RTA has introduced a set of standards for the licensing of the delivery services and electronic media facilities operating in Dubai.

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RTA releases its annual environmental sustainability report conforming to GRI Standards

Dubai’s Roads and Transport Authority (RTA) revealed that it had made an operational surplus of 61%, thanks to the uses of artificial intelligence and a series of innovation initiatives.

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RTA to tap into artificial intelligence for better crowd management at metro stations

Roads and Transport Authority (RTA) has embarked on a trial phase of using artificial intelligence and simulators to streamline the demand for the metro service.

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