Customer Council
The customer council was launched in order for the Roads and Transport Authority to communicate directly with its customers from external stakeholders and all segments of society, to identify their needs, aspirations and opinions about its services, by holding sessions with them directly, and helping RTA's institutions/sectors to deal with their needs and expectations in order to guarantee their comfort and satisfaction.
Residents of Al Warqa and Surrounding Areas
Communicating with the residents of Al Warqa area to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Dubai Safari Park
- 6:00 – 8:00 PM
Al Barsha and surrounding areas
Communicating with Al Barsha residents to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Al Barsha Pond Park
- 6:00-8:00 PM
Arjan Area and Al Barsha South
Communicating with Arjan residents to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Dubai Science Park
- 6:00-8:00 PM
Al Qouz Area
Communicating with Al Qouz residents to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00-8:00 PM
Nad Al Sheba Area
Communicating with Nad Al Sheba residents to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Nad Al Sheba Park 1
- 6:00 – 8:00 PM
Digital Services Discussion
Identifying the needs, opinions and suggestions of our digital services users through a discussion with them aiming to improve, develop and increase customer satisfaction rates.
- RTA’s X Account
- 1:00 – 2:00 PM
Umm Suqeim, Al Safa and surrounding areas
Communicating with the residents of Umm Suqeim Al Safa and Jumeirah areas to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion
- Not specified yet
- 6:00-8:00 PM
Services for People of Determination
Identifying the needs, aspirations and suggestions of the people of determination services users through a dialogue session with them, with the aim of improving, developing and increasing customer satisfaction rates
- Not specified yet
- 6:00-8:00 PM
Deira area and the surrounding areas
Communicating with the residents of Deira and neighbouring areas to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00 – 8:00 PM
Al Qusais area and the surrounding areas
Communicating with the residents of Al Qusais and neighbouring areas to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00 – 8:00 PM
Public Transport Services
Identifying the needs, aspirations and suggestions of public transport services users through a dialogue session with them, with the aim of improving, developing and increasing customer satisfaction rates.
- Not specified yet
- 6:00-8:00 PM
Al Jafiliya area and the surrounding areas
Communicating with the residents of Al Al Jafiliya and neighbouring areas to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00 – 8:00 PM
Taxi Services
Identifying the needs, aspirations and suggestions of taxi services users through a dialogue session with them, with the aim of improving, developing and increasing customer satisfaction rates.
- Not specified yet
- 6:00-8:00 PM
Service Provider Centres
Identifying the needs, aspirations and suggestions of the service provider centres users through a dialogue session with them, with the aim of improving, developing and increasing customer satisfaction rates.
- Not specified yet
- 6:00-8:00 PM
Al Rashidiya area and the surrounding areas
Communicating with the residents of Al Rashidiya and neighboring areas with the aim of informing them of RTA's projects in the area and obtaining their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00-8:00 PM
Commercial Transport Activities
Identifying the needs, aspirations and suggestions of commercial transportation activities services users through a dialogue session with them with the aim of improving, developing and increasing customer satisfaction rates.
- Not specified yet
- 6:00-8:00 PM
Al Khawaneej area and the surrounding areas
Communicating with the residents of Al Khawaneej and neighbouring areas to inform them of RTA's projects in the area and to obtain their opinions and suggestions regarding traffic congestion.
- Not specified yet
- 6:00-8:00 PM