Transport Using Taxi Vehicles
Commute by taxi in Dubai easily and safely and benefit from a variety of options to suit different needs, including regular, family, female, People of Determination, airport, and Safe Hands taxi vehicles that provides trained drivers to ensure a safe and comfortable travel experience for passengers.
Select the vehicle type
Output
Transport using taxi vehicles through Safe Hands service
Ways to Apply
Call Centres
- Call Centres
Channels
- DTC Call Centre: 800 880 88
Steps
- Call the Call Centre.
- Book the taxi.
- Take the taxi.
- Pay the taxi fare.
Service Time
According to the time specified
Important to Know
You Should Know
- Additional fares apply when passing through Salik gates.
- An extra charge of AED 20 applies when passing through Sharjah.
- The waiting fare is 50 fils per minute for all types of vehicles.
- Taxi fares are subject to change during peak hours, at events locations, and at New Year's Eve events locations.
- 1 kilometre is charged at AED 3.67.
- Rush hours are as follows:
- Monday to Thursday: 8am - 10am and 4pm - 8pm.
- Friday: 8am - 10am and 4pm - 12am.
- Saturday and Sunday: 4pm - 12am.
- You can't travel using a Dubai taxi from another emirate to Dubai.
- For more information about all types of taxi vehicles, you can check DTC Taxi website .
Eligible Categories
Citizens, residents, and visitors
Service Requirements
None
Fees
- Luxury Vehicles Fare: AED 3.56 per kilometre
- Taxi Fare: AED 2.23 per kilometre
Payment Methods
- Cash
- Credit card
- nol card
- Careem Pay
- Apple Pay
- Samsung Pay
- Alipay
- QR Code payment
- American Express
Terms and Conditions
- You can't eat, drink, or smoke in the vehicle.
- You can't bring a pet onboard.
- You're responsible for your personal belongings and their loss or damage.
FAQs
- Q : Can I share the taxi with someone with a different drop-off destination?
- A : Yes.
- Q : Are multiple pickups and drop-offs allowed?
- A : Yes they're allowed, and the taxi driver can't restart the meter.
- Q : What's the procedure if I lose my belongings in the taxi?
- A : You must submit a case through the S’hail app.
Updated on: 04-November-2025