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Social Media FAQs
See trending questions that you have submitted to us on social media and the recent updates to our FAQ list
Can I get a replacement for my driving license through the application?
Yes, you can get a replacement for your license through RTA Dubai application or "Smart Drive" application
Can I use the international driving license instead of the UAE driving license for a period of time till I get my UAE license, even if I'm driving a rental car?
You can drive a rental car with your international driving license only if you are on a visit visa in Dubai
Can i get a refund from of my Salik account balance?
Salik account balance is non-refundable and non-transferable. You can keep your balance in your Salik account for 5 years, after that it will expire.
Can more than one person use the same nol card?
Each person should use his/her own nol card.
How can I book an RTA taxi ?
You can now book an RTA Taxi directly through the Careem app. Once you have downloaded the app you will be able to view the car type under the name of Hala (RTA Taxi) Pilot as the first option on the list.
How can I cancel my Dubai plate number ?
You need to have a Vehicle Possession Certificate to be able to cancel your plate number. For more details, kindly visit the following link: https://www.rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=3704357&lang=en
I have lost my vehicle plate number, how do I get a replacement?
You first need to get a police report and then you can apply for a replacement through RTA Dubai application
Is there any parking exemption for tourists from Gulf countries?
Only for the People of Determination. You can apply for a Parking Permit For People of Determination (Tourist Permit), through the following link: https://www.rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=3704336
What happens when I drive through Salik toll gates without a registered Salik tag, on my vehicle?
If you drive through a Salik toll gate without a registered Salik tag on your vehicle and you don’t purchase and register a tag within 10 working days, from the date of the first trip, you’ll get a violations of :
AED 100 the first time, trip
AED 200 the second trip time, and
AED 400 each subsequent time you drive through a toll gate.
Which buses take passengers to Global Village?
The RTA provides the public with 4 bus routes to Global Village:
Bus no. (102) starts from Rashidiya Metro Station.
Bus no. (103) starts from Union Metro Station and will pass by Baniyas Street, Al Rebat Street, and Nad Al Hamar.
Bus no. (104) starts from Al Ghubaiba Station and will pass by Sheikh Rashid Street, Al Jafiliya Metro Station, 2nd Za’Abeel Street and Dubai-AlAin Street.
Bus no. (106) starts from Mall of the Emirates Metro Station.