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Are folded bikes allowed in the metro?
It is allowed to take the bicycle on the Metro as long as it is folded and not used in the station, the size while being folded shouldn't exceed the following dimensions: 81cm x 58cm x 30cm.
Can I have a different Salik account for each of my vehicles?
No. If you have multiple vehicles registered in your name, then you have only one Traffic File Number. Your Traffic File Number can only be used for one Salik account and vice versa. However If you own a vehicle in another Emirate, other than Dubai, you may request to add it to your existing account.
Can I pay the marine transport fees via NOL card?
Yes, you can pay the fees through nol cards or through tickets from the marine stations.
Can i get a refund from of my Salik account balance?
Salik account balance is non-refundable and non-transferable. You can keep your balance in your Salik account for 5 years, after that it will expire.
Do you have a service to provide a driver for a certain period of time?
There is "DTC My Driver" service that provide services of fully trained and competent drivers (without taxis) to interested parties for a limited period of time agreed upon (daily, weekly or monthly), for more details call: 80088088
Do you penalize for renewing the registration of a personal light vehicle during the 30 day grace period, after expiry?
There is no grace period for the vehicle registration renewal, you need to renew your registration to avoid being fined as it is not allowed to drive after the expiry date. A 25 AED late fee applies for each month delay.
I'm among people of determination and coming to Dubai, can I use wheel chair while using public transport?
All Metro Stations are equipped for people of determination, and all buses are equipped with all amenities, to ease their use, for people of determination and wheelchair users. You can also move by taxi designated for people of determination. For more information about the Authority's services for people of determination, you can visit the following link https://bit.ly/2UBDdMu
Is there a limit per day for Salik, or whenever I pass through the toll gates it will desuct the tarrif amount?
There is no limit for Salik tarrif per day, and each time you pass through the gates it will deduct 4 AED
Me and my family are in Dubai for a visit, can we all use one card?
Each individual should have a separate nol card for using the public transport in Dubai. For more details regarding different types of nol cards, please visit the following link: https://www.rta.ae/wps/portal/rta/ae/public-transport/Nol-Home?lang=en
Which buses take passengers to Global Village?
The RTA provides the public with 4 bus routes to Global Village:
Bus no. (102) starts from Rashidiya Metro Station.
Bus no. (103) starts from Union Metro Station and will pass by Baniyas Street, Al Rebat Street, and Nad Al Hamar.
Bus no. (104) starts from Al Ghubaiba Station and will pass by Sheikh Rashid Street, Al Jafiliya Metro Station, 2nd Za’Abeel Street and Dubai-AlAin Street.
Bus no. (106) starts from Mall of the Emirates Metro Station.