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Social Media FAQs
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Can we use free Wifi inside the metro?
Yes, The service is available inside the metro
How can I dispute a parking fine?
You can dispute the parking fine by providing us with the Fine receipt/ fine SMS and a copy of parking payment confirmation SMS/ ticket/ Application along with your personal details.
I need to renew my vehicle license but I have fines, can I pay them on installments?
You can pay the fines in installments, if it's Salik or parking fines, also the fines amount must exceed 5000 AED
I will be visiting Dubai with my mother and she is on a wheel chair, can I use the parkings designated for people of determination?
Kindly note that you can apply for a parking permit for people of determination through the following link: https://www.rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=3704336&lang=en
If my vehicle is not Dubai registered, how can I pay the parking fees?
If your vehicle is register in other emirate than Dubai, you need first to register your vehicle first in order to be able to pay the parking fees through SMS, for registration, please visit the following link: https://www.mpark.rta.ae/howitworks.jsp or by calling: 8009090
Just want to know can i use NOL card for traveling to fujairah Intercity bus?
Please note that NOL cards can be used to pay the bus fees in the intercity buses as well
My vehicle registration expired three months ago, is there penalty on this?
Kindly note that you need to pay 25 AED for each month due to delaying the renewal
What happens if I change my vehicle plate number and have a Salik tag?
Incase you change your vehicle plate number, you can use the same tag, but you need to update your vehilce details via smart salik application or Salik website: www.salik.gov.ae
how can i check the remaining balance in my NOL card?
You can check your NOL card balance through "Public Transport" Application
where can I renew my car license?
You can renew your vehicle registration through our website, through the following link visit the following link: https://traffic.rta.ae/trfesrv/public_resources/revamp/common/public_request_service_info.do;jsessionid=ClNyo7hNUgqPEid0zntiJUU66G8EFDsc9xU8WoptkLkK8m3-0CaJ!1419235245?entityId=-1&serviceCode=204&CSRF6ubx8e=-1q4pnv0ux51nc or via our RTA Dubai app: https://www.rta.ae/wps/portal/rta/ae/home/smart-apps?urile=wcm:path:/rta_content/rta/home/smart+apps/rta-dubai/rta+dubai