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View our most frequently asked questions
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Can I reach Sharjah through Ferry?
Yes, you can take the ferry to reach sharjah from Al Ghubaiba station, the service comes with an affordable fare of AED 15 for Silver Class and AED 25 for Gold Class. However, the journey is free for people of determination and children below five.
Can I use the international driving license instead of the UAE driving license for a period of time till I finish my UAE license, even if I'm driving a rental car?
Please note that you can drive a rental car with your international driving license only if you are in a visit visa in Dubai
Can i refund the rest of my Salik balance?
Please note that Salik account balance is non-refundable or transferable. You can keep your balance in your Salik account for 5 years. If you do not perform any transaction on the account, such as crossing under one of the gates of Salik or refilling the account during this period, the balance will be confiscated.
Do we have grace period for vehicle renewal after expiry?
Please note that there is no grace period after the vehicle expiry, and a 25 AED late fee will be added for each month delay.
How can I renew my parking card ?
You can renew your card through our website: https://traffic.rta.ae/trfesrv/public_resources/public-request-service-info.do?entityId=-1&serviceCode=601
How can I rent a vehicle from Ekar and Udrive in Dubai?
Please note that this service enables you to rent a vehicle on hourly basis within Dubai for a maximum period of 24 hours and for a specific fee. For more details, please visit the following link: https://www.rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=4390393&lang=en
I want an application that can guide me through the locations in Dubai
You may use RTA Smart Drive app to navigate your way through Dubai. Download it here:https://www.rta.ae/wps/portal/rta/ae/home/smart-apps/
Is there parking excemption for tourists from Gulf countries?
Please note that you can apply for a Parking Permit For People of Determination (Tourist Permit), through the following link: https://www.rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=3704336&lang=ar
What are the requirements for obtaining a driving license, for GCC nationals?
GCC nationals can obtain a UAE driver's license if they have a valid UAE ID.
Why did you change the location of the women and children cabin?
Thanks for contacting us. Kindly note that we are aiming to ensure more privacy and comfort for our ladies commuters in Dubai Metro.