Roads & Transport Authority - Social Stewardship

Dubai’s Roads and Transport Authority (RTA) has confirmed the success of its Ramadan initiatives, which included 20 community projects benefiting 55,000 individuals during Ramadan 2025.

His Excellency Mattar Al Tayer stated in celebration of Zayed Humanitarian Day, “Celebrating Zayed Humanitarian Day is a testament to the legacy of generosity and compassion established by the late Sheikh Zayed bin Sultan Al Nahyan.

The RTA organized the Partners Forum 2025, attended by government and private entities, with the aim of enhancing cooperation, communication, and the exchange of knowledge and expertise to support the achievement of the RTA's strategic objectives.

His Excellency Mattar Al Tayer stated: "The UAE leadership accords full support to women, underscoring its commitment to their empowerment and broader participation across all sectors.

Coinciding with the start of the holy month of Ramadan, RTA has launched a series of awareness and educational initiatives targeting various segments of the community, including workers, taxi and heavy vehicle drivers, cyclists, and e-scooter users.

RTA welcomes the holy month of Ramadan for this year with 20 diverse range of community events and interactive charitable activities. These initiatives will take place at RTA’s headquarters, metro stations, and marine transport hubs, fostering a spirit of generosity and social engagement throughout Ramadan.

The Customers Council of RTA held a dialogue session with residents and visitors of Nad Al Sheba to discuss ongoing projects aimed at enhancing the area's road and public transport network.

Its also served to highlight key initiatives, ongoing development projects, and plans designed to enhance the area's road and transport network efficiency for both residents and visitors.

The Customer Council of RTA held a discussion session at Al Barsha Pond Park, engaging with residents and visitors to gather feedback and suggestions.

Dubai’s Roads and Transport Authority (RTA) reinforced its social and humanitarian commitments in 2024 by implementing 63 initiatives at both local and global levels, benefiting 29.224 million people.

RTA has conducted a comprehensive inspection campaign targeting car dealerships across the emirate to assess their compliance with regulations and procedures governing transaction processing and archiving, ensuring alignment with approved standards.

RTA, in collaboration with Dubai Police’s Transport Security Department (TSD), has concluded a training exchange programme aimed at transferring expertise and enhancing the skills of employees from both entities.

These campaigns aimed to detect and address violations across various passenger transport activities, including fare evasion on public buses operating on internal and intercity routes, and marine transport services.

The Roads and Transport Authority (RTA), in collaboration with the Dubai Police General Headquarters, has initiated field awareness campaigns about the truck movement ban policy, the ban movement locations and traffic safety for heavy vehicles.

Dubai’s Roads and Transport Authority (RTA) has revealed its new five-year Health, Safety, and Environment (HSE) Plan for 2024-2028. The plan aims to enhance adherence to international best practices in occupational health and safety across all projects and services.

RTA has recently held the 9th annual Open Day for Health, Safety, and Environment (HSE) under the theme: "Horizons & Aspects of Sustainability." The event attracted a distinguished group of experts, specialists, and officials from outside the RTA, who participated virtually.

It was conducted by the Licensing Activities Monitoring Department of RTA's Licensing Agency, in collaboration with the Traffic Department of RTA’s Traffic and Roads Agency and Continental Tyres.

RTA has been awarded a five-star rating from the British Safety Council in recognition of its adherence to standards and practices in occupational health and safety management across work environments, construction sites, and all operational activities.

RTA in Dubai recently conducted an extensive inspection campaign on 698 developer sites and free zones across the Emirate. The campaign's main objective was to monitor the occupation of the right-of-way, ensure compliance with regulations, and guarantee the safety of road users.

With ‘Safety and Environmental Sustainability’ being one of the key strategic goals, RTA in partnership with Keolis MHI and VirtuE Therapy and Research has implemented the third phase of trials of the use of A.I. Technology to assess Tram Drivers in real-time and ensure passenger safety.

Dubai’s Roads and Transport Authority (RTA) has launched the next-generation 360 Services Policy, aimed at enhancing customer experience by providing integrated, seamless, and proactive digital services without requiring in-person visits.

RTA, in collaboration with Keolis MHI—has developed an integrated system to drive innovation and enhance the passenger experience through a digital platform that oversees inspection operations at metro and tram stations

RTA has completed the rollout of the free Wi-Fi service in collaboration with e& (Etisalat), at 17 public bus stations and 12 marine transport stations as part of an initiative to enhance the commuter experience.

Dubai’s Roads and Transport Authority (RTA) has introduced the fourth-generation traditional abras, reinforcing its commitment to upgrading Dubai’s marine transport network.

RTA has completed the construction of 40 air-conditioned rest areas for delivery riders across key locations in the emirate. The initiative is part of RTA’s efforts to enhance road safety, improve quality of life, and provide essential services and comfort for delivery riders while they wait for new orders.

n line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to enhance quality of life and reinforce Dubai’s status as the world’s best city to live, work, and visit, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, has approved the development of the iconic ‘Therme Dubai’ project.

RTA has introduced the ‘New Manager’ programme, a strategic initiative aimed at empowering new managers across various sections. The programme provides a blend of comprehensive development modules and interactive sessions, meticulously designed to prepare future leaders.

RTA marked the 53rd Eid Al Etihad by supporting mothers at Dubai hospitals with free child car seats for babies born during the celebrations. About 450 child car seats were handed over to mothers who gave birth between 1 and 5 December 2024, across 24 hospitals participating in the initiative.

RTA has launched the 'nol Travel' discount card initiative, which provides users with various benefits related to public transport and taxi fare payments as well as parking fees in the Emirate.

Under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, approved the ‘Dubai Quality of Life Strategy 2033’