Accessibility

Text Size
Aa
Medium
Aa

Audio help

Sign language

Off

Colours

Other Languages

Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

To revert back to original language please click Show Original in the google toolbar that will appear on top of the page.

Share icon
linked share whatsapp share

Social Stewardship

RTA is committed to maintaining its leading position in embedding sustainability considerations across its practices and fosters a healthy, safe and happy environment for all its stakeholders and community. RTA’s definition of a healthy, safe and happy environment encompasses actions and efforts that contribute to individual and community well-being and enhances the connectivity of cultures and people. RTA aims to work towards attaining this level of community happiness and ensure safety, social well-being and satisfaction of RTA stakeholders, including customers, employees, contractors and the public of Dubai in general. The ‘Social Stewardship ’ pillar focuses on following key areas:

  1. Community Engagement
  2. Health and Safety
  3. Wellbeing and Empowerment
Article image of RTA holds workshop to polish skills in dealing with People of Determination

RTA holds workshop to polish skills in dealing with People of Determination

Dubai’s Roads and Transport Authority (RTA) has held a virtual workshop entitled: The Principles of Dealing with People of Determination, in coordination with the Community Development Authority (CDA).

Article image of RTA entertains children with Eid Al-Fitr initiatives

RTA entertains children with Eid Al-Fitr initiatives

RTA has held an array of initiatives marking the imminent advent of Eid Al-Fitr. Events were held in cooperation with the key partner First Abu Dhabi Bank in addition to Keolis-MHI (Dubai Metro and Tram operator), Red Crescent Authority, and a contribution from Dar Al Hay Tailoring.

Article image of Al Tayer participates with RTA’s volunteers in delivering Ramadan initiatives

Al Tayer participates with RTA’s volunteers in delivering Ramadan initiatives

His Excellency Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of RTA praised the volunteering work of employees and their active participation in delivering an array of humanitarian and community-oriented initiatives during the holy month of Ramadan.

Article image of RTA holds initiatives targeting several segments during Ramadan

RTA holds initiatives targeting several segments during Ramadan

RTA is organising several community initiatives during the holy month of Ramadan to promote the values of giving and social responsibility.

Article image of RTA runs initiatives, events marking Reading Month 2022

RTA runs initiatives, events marking Reading Month 2022

RTA is celebrating the ‘Reading Month’ this year with a variety of programmes and initiatives befitting this national event aimed at encouraging various community members to read and develop the reading habit.

Article image of RTA holds events in celebration of International Women’s Day

RTA holds events in celebration of International Women’s Day

The Women Committee, Dubai’s Roads and Transport Authority (RTA) has held several events in celebration of the International Women’s Day, which corresponds to March 8th, Celebrating the event reflects the appreciation of the leading role and achievements of women in humanitarian, economic, political and social fields.

Article image of Inaugurating the digital library with 150k titles

Inaugurating the digital library with 150k titles

Dubai’s Roads and Transport Authority (RTA), has launched its Employees Digital Library in collaboration with the Mohammed bin Rashid Al Maktoum Knowledge Foundation. It is the first digital library of its kind with cognitive content in the field of transport infrastructure worldwide.

Article image of 5m benefited from 43 RTA’s initiatives in 2021

5m benefited from 43 RTA’s initiatives in 2021

The number of beneficiaries from the corporate social responsibility (CSR) initiatives of Dubai’s Roads and Transport Authority (RTA) in 2021 has topped 5,089,611 individuals.

Article image of Retrofitting 36k uniforms through Kiswat Khair initiative

Retrofitting 36k uniforms through Kiswat Khair initiative

Under the 4th edition of Kiswat Khair humanitarian initiative, RTA has collected and retrofitted 36 thousand pieces of used clothes. The initiative is run in coordination with RTA’s strategic partners namely the Dubai Police, Dubai Health Authority, Dubai Municipality, General Directorate of Dubai Civil Defence, DP World, Serco, ENOC and Al Magrudy’s.

Article image of Workshop about etiquette of dealing with people of determination

Workshop about etiquette of dealing with people of determination

RTA) has held a virtual workshop about the etiquette of dealing with people of determination attended by His Excellency Majid Nasir Al Osaimi, Executive Director of the Dubai Club For People Of Determination, and Mansour Al Falasi, Chairperson of RTA Foundation cum CEO of Dubai Taxi Corporation.

Article image of RTA holds multiple awareness events themed: Because Your Life is Precious

RTA holds multiple awareness events themed: Because Your Life is Precious

RTA has launched a multi-event traffic outreach campaign in collaboration with a host of strategic partners. The campaign, which is focused on pedestrian safety and targets motorists, workers and students, is launched under the theme; ‘Because Your Life is Precious, Cross Safely.’

Article image of RTA undertakes rolling stock overhaul programme to enhance operational safety

RTA undertakes rolling stock overhaul programme to enhance operational safety

As part of its commitment to ensuring the safety and security of daily riders, Dubai’s Roads and Transport Authority (RTA) is undertaking a periodic rolling stock overhaul programme. The programme is run in collaboration with Keolis-MHI, the operator of the Dubai Metro and Tram at the highest standards of the industry. The overhaul procedures are conducted as per the recommendations of the Original Equipment Manufacturer of the metro.

Article image of RTA holds security and traffic safety exhibition

RTA holds security and traffic safety exhibition

Dubai’s Roads and Transport Authority (RTA) has recently held the Security and Traffic Safety exhibition at its Head Quarters. The three day event, included 7 educative workshops for RTA employees.  

Article image of RTA holds Open Day for Health, Safety and Environment 2021

RTA holds Open Day for Health, Safety and Environment 2021

RTA has celebrated the 7th Open Day for Health, Safety and Environment under the theme: Let’s Cooperate for Conserving the Environment. The event, which was held via video conference, attracted experts from RTA and other entities including senior officials and professors

Article image of RTA and Dubai Police sign MoU to step up transport protection and safety

RTA and Dubai Police sign MoU to step up transport protection and safety

His Excellency Lieutenant General Dhahi Khalfan Tamim, Deputy Chairman of Police and General Security in Dubai, His Excellency Mattar Mohammed Al Tayer, – Director General, Chairman of the Board of Executive Directors of RTA, and His Excellency Major General Awad Hader Al Muhairi, Deputy Director General of the State Security Department in Dubai attended the signing MoU to protect and ensure the safety of the transport sector and its users.

Article image of RTA crowned as 'Team of the Year' in British Safety Council International Safety Awards 2021

RTA crowned as 'Team of the Year' in British Safety Council International Safety Awards 2021

Dubai’s Roads and Transport Authority has been crowned as the one and only overall 'Team of the Year' winner in the British Safety Council International Safety Awards 2021.

Article image of Renewing compliance with occupational health and safety standards

Renewing compliance with occupational health and safety standards

RTA reiterated its full implementation of occupational health and safety standards at all affiliated buildings, facilities and projects as well as public transit means.

Article image of RTA awards contract for operation and maintenance of Dubai Metro & Tram to French-Japanese consortium

RTA awards contract for operation and maintenance of Dubai Metro & Tram to French-Japanese consortium

A French-Japanese consortium has won a contract for the operation and maintenance of the Dubai Metro as well as the operation of the Dubai Tram

Article image of RTA completes Covid-19 vaccination of 20k taxi and bus drivers

RTA completes Covid-19 vaccination of 20k taxi and bus drivers

Roads and Transport Authority (RTA), in collaboration with the Dubai Health Authority (DHA) and other Authorities, has administered the Covid-19 vaccination to the entire fleet of eligible taxi and public transport drivers

Article image of 290 inspections of Abra operators in 3-day campaign

290 inspections of Abra operators in 3-day campaign

The campaign is part of RTA’s strategy to verify the compliance with the applicable regulations governing marine transport in Dubai.

Article image of Customers Council ponders service improvements with Customers Happiness Centres

Customers Council ponders service improvements with Customers Happiness Centres

RTA reiterated RTA’s commitment to boosting customers’ satisfaction and happiness with RTA services and its vital roles at all levels. A statement to this effect was made during the 128th Customers Council gathering held recently with employees and supervisors of RTA’s customers' happiness centres.

Article image of Taxi complaints in Dubai drop to 0.03% of total 88.9 million trips in 2021

Taxi complaints in Dubai drop to 0.03% of total 88.9 million trips in 2021

RTA has recently revealed that 99.97% of taxi trips in Dubai were complaint-free as the rate of taxi complaints was just 0.03% out of total 88.9 million trips carried out in 2021. It is recalled that the percentage of complaints was 0.04% in 2020, and 0.05% in 2019.

Article image of Loyalty Programme to reward outstanding drivers each quarter

Loyalty Programme to reward outstanding drivers each quarter

RTA has unleashed a Loyalty Programme that links the performance of bus and taxi drivers with rewards offering special discounts from retail outlets and companies.

Article image of Training 190 employees on data sciences and artificial intelligence

Training 190 employees on data sciences and artificial intelligence

RTA has recently completed the training of about 190 employees on data sciences and artificial intelligence (AI) technologies, which have become the backbone of all RTA’s daily operations and services provided to various spectrums of the community.

Article image of Improves 10 internal bus routes using customer’s feedback and big data analysis

Improves 10 internal bus routes using customer’s feedback and big data analysis

Dubai’s Roads and Transport Authority improved 10 bus routes across the emirate, following a study and big data analysis based on crowdsourcing features on (RTA Dubai( smart app, which enabled the public to submit their feedback, suggestions and comments.

Article image of Tamkeen programme trains 100 young Emiratis on businesses and small enterprises

Tamkeen programme trains 100 young Emiratis on businesses and small enterprises

RTA launched the 4th edition of Tamkeen (Empowerment) Programme, which extends over 9 months (July 2021 – March 2022), in collaboration with Rawafed Learning Centre and the Ministry of Community Development.

Article image of Scooped two international awards and a regional one

Scooped two international awards and a regional one

Dubai’s Roads and Transport Authority (RTA) has won two main international and regional awards in three sub-categories of Human Resources and Development in 2021. RTA won Gold Stevie International Award for Qiyadi Programme and the Bronze Award for Future Leaders Programme.

Article image of Induction workshops about customer needs and expectations

Induction workshops about customer needs and expectations

The workshops were part of a brainstorming programme to screen the current and future needs of customers to uplift the level of services and configure them to meet customer needs and expectations.

Article image of Launching a comprehensive training plan targeting 600 female employees

Launching a comprehensive training plan targeting 600 female employees

His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority, (RTA) has endorsed a master training plan modelled after advanced training methodologies

Article image of Customers Council discusses proposals with Abra owners and operators

Customers Council discusses proposals with Abra owners and operators

RTA’s Customers Council hosted a Traditional Abras Owners and Operators gathering at Umm Suqeim Majlis, in the presence of Mohammed Obaid Al Mulla, Member of the Board of Executive Directors and Chair of RTA’s Customers Council, Mohammed Abu Bakr Al Hashmi, Director of Marine Transport at RTA’s Public Transport Agency.

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment