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Press Releases

18 Nov 2025

Winning a GCC Award for Enhancing the Quality of Life and Welfare of Bus Drivers


an image of the award trophy

Dubai’s Roads and Transport Authority (RTA) has won the GCC GOV HR Government Award 2025 in the category of Best Strategy for Employee Welfare and Benefits in the Public, Private and Government Sectors. The award reinforces RTA’s distinguished standing as a leading entity in advancing best practices in human-resources management.


RTA received the award in recognition of its efforts and leadership in enhancing the quality of life, welfare, happiness and satisfaction of bus drivers through a set of targeted strategic initiatives that have elevated their well-being and strengthened operational efficiency.


This milestone achievement was celebrated during the GCC GOV HR Award 2025 ceremony, held at Grand Hyatt Hotel in Abu Dhabi.


The winning initiative further bolstered RTA’s efforts and commitment to applying best practices in human-resource management. It also highlighted RTA’s distinguished organisational performance and its leading role across the Emirate in promoting the happiness and welfare of public-bus drivers.


Marwan Al Zarooni, Director of Buses at RTA’s Public Transport Agency, said, “RTA is keen to participate in the GCC GOV HR Government Award, one of the region’s leading platforms for recognising innovative achievements by public entities and individuals. The award celebrates exemplary leadership that has strengthened team effectiveness through outstanding examples in human-capital management, diversity and strategic planning.”


Al Zarooni added: “Drivers are RTA’s greatest asset and the cornerstone of its continued success. RTA has consistently upheld a culture centred on the human element. We follow a comprehensive approach to human-resource management, promoting driver well-being, improving operational efficiency and enhancing institutional excellence through an innovative, holistic strategic framework.” 


“We seek to ensure drivers’ care and welfare, as well as their personal and professional development. This commitment has helped strengthen RTA’s institutional reputation as one of the best working environments. We are pleased to receive this prestigious award within the GCC Government HR Awards 2025".

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