Roads & Transport Authority - News Details

Dubai’s Roads and Transport Authority (RTA) has organised a Customer Council session to brief residents of Al Warqa’a and Mirdif on the latest progress of the Dubai Metro Blue Line project in their communities. It also highlighted RTA’s initiatives to upgrade the road network, enhance traffic flow, and reaffirm its commitment to ensuring residents’ satisfaction and enabling seamless mobility.

The council discussed several key topics, including details of the Blue Line route, the importance of the project, and planned traffic diversions in Al Warqa’a and Mirdif. The session was chaired by Ahmed Mahboob, CEO of Licensing Agency and Chairman of the Customer Council, and attended by Abdul Muhsen Ibrahim Kalbat, CEO of Rail Agency.

RTA holds customer councils to keep the public updated on its latest projects and initiatives, while providing an open forum to gather feedback and suggestions. These councils also act as a platform to discuss mobility challenges and traffic congestion, in line with RTA’s Strategic Plan 2024–2030.

The plan focuses on five priorities: fostering integrated and innovative mobility, enhancing accessibility, strengthening interconnectivity between transport modes, expanding current and future mobility services, and ensuring customer happiness.

At the start of the session, RTA officials welcomed participants and outlined details of the 30 km Blue Line project, which is designed to support the Dubai Economic Agenda and the Dubai Urban Plan 2040. The project includes three interchange stations, seven elevated stations, four underground stations, and two additional stations planned for the future.

The session also outlined the project’s key engineering features: the first rail line crossing over Dubai Creek, the largest underground interchange station covering 44,000 square metres, and a major interchange linking the current Metro network with the Red Line at Rashidiya and the Green Line at the Creek. The project will also include an iconic station.

Residents expressed their appreciation for RTA’s efforts to ease traffic during construction, such as providing an alternative route from City Centre Mirdif Street to the parking areas, along with a dedicated U-turn for residents opposite the Ghoroob Square Mirdif.

Participants also praised the session for highlighting RTA’s future mobility vision and its focus on achieving greater integration across transport modes.

They valued the opportunity for open dialogue and the chance to raise issues requiring traffic solutions. Residents further commended RTA’s swift response in implementing immediate measures around Blue Line project sites, including the diversion from Street 5 to Street 8 towards City Centre Mirdif, and from Street 8 to Street 5 towards Algeria Street.