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Press Releases

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Obtaining ISO in building information modelling (BIM)

RTA has obtained ISO 19650 certificate in the Building Information Modelling (BIM) – BIM Asset Lifecycle ISO 19650 Framework. In the process, it has become the first government entity worldwide to obtain this certification

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Launching four new bus routes, improves others

RTA is all set to launch (4) new bus routes and introduce improvements to many others by October 20. The step is in line with RTA’s ongoing efforts to improve Dubai Bus network and enhance the integration with other mass transit means

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Holding Dubai World Congress for Self-Driving Transport, honours Challenge winners

RTA will hold the Dubai World Congress for Self-Driving Transport and honour winners of the Dubai World Self-Driving Transport Challenge on October 15, 2019 at the Dubai World Trade Centre

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Donating two buses to remote school in Thailand

RTA has donated two buses for lifting students of a remote school in South Thailand. The contribution, which was coordinated with Dar Al Ber Society, is part of the global contributions of RTA Foundation.

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Signs in GITEX MoU with Cisco to tackle bus fare-evasion

RTA has signed a Memorandum of Understanding with the American technology giant Cisco for using sophisticated technologies to spot bus fare-evasion cases. The step is part of RTA’s strategy to optimise inspection processes and protect revenues from public transit means

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Signing MoU with Du to provide free WiFi onboard buses, marine transport

Dubai’s Roads and Transport Authority (RTA) is teaming up with du to provide Free WiFi UAE on board public buses, marine transit modes and air-conditioned bus shelters.

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Providing Dubai Museums Company with nol digital ticketing solution

RTA has collaborated with Dubai Museums Company (Dubai Museums) to implement RTA’s nol digital ticketing solution to automate the ticketing and access operation of the entities.

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Dubai Government investments in roads and transport infrastructure saved AED169 billion between 2006-2018

The benefit-cost ratio of Dubai Metro is expected to reach 2.5 by the end of 2020, and rise to as much as 4.3 by the end of 2030, according to a technical study conducted by a British University

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Unveiling virtual nol card in GITEX 2019

RTA has unveiled the ‘virtual nol card’ initiative at GITEX 2019, held from 6-10 October at the Dubai World Trade Centre. It is part of a new package of solutions and applications in support of nol card uses enabling the public smooth payment of public transport fare

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Unleashing experimental ‘dynamic smart ads on taxis, smart metro faregates’ at Gitex 2019

HE Mattar Al Tayer has unveiled an array of smart initiatives and services marking RTA’s participation at Gitex 2019

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Holding open house for health, safety and environment

Dubai’s Roads and Transport Authority (RTA) has recently held its open day for Health, Safety and Environment (HSE) 2019 for the fifth year in a row. Expert lecturers from RTA and stakeholders shed light on the subject matter and highlighted RTA’s efforts in this field

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Training fresh Emirati graduate engineers on bus maintenance

Dubai’s Roads and Transport Authority (RTA) has accomplished a theoretical and practical training of Emirati fresh graduate engineers on the best practices of bus maintenance.

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Dubai Award for Sustainable Transport expands to MENA: RTA

RTA announced the expansion of the Dubai Award for Sustainable Transport (DAST) to include the MENA region as of the 12th edition where winners will be honoured in 2021. The move is made in collaboration with the UITP

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RTA and Majid Al-Futtaim to develop land plot near Mall of the Emirates

Dubai’s Roads and Transport Authority (RTA) and Majid Al-Futtaim Group (MAF) have signed a Memorandum of Understanding (MoU) for developing a land plot nearby Mall of the Emirates as well as the Bus and Metro Station bearing the same name.

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Celebrations of Dubai Metro 10th anniversary by reveling Metro Babies

RTA brought down the curtain on the celebrations of Dubai Metro 10th anniversary on 30.09.2019 by hosting a party to entertain and reward ‘Metro Babies.’ Invitees included children born on September 9th each year from 2009 to 2018.

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102nd open plates auction fetches AED25 million

Proceeds of the 102nd open distinctive number plates public auction held by RTA at InterContinental Dubai-Festival City Hotel on Saturday 28th September amounted to AED 25,138,000

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Dubai Future Council for Transportation examines self-driving practices, expectations

HE Mattar Al Tayer has chaired the third meeting of the council. The meeting was held at RTA Head Office in the presence of council members as well as a cluster of local and global future fore-sighting experts

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Obtaining ISO in Procurement Sustainability

RTA has obtained ISO 20400:2017 Certificate in recognition of its sustainable procurement practices, from the British Standards Institute (BSI). As such, it has become the first transport organisation worldwide to obtain this certification

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Dubai Taxi obtains ISO Certification in training drivers ‘Outside Formal Education’

Dubai Taxi has obtained ISO 29993 Certificate in training drivers Outside Formal Education from Bureau Veritas. Effectively, it has become one of the first government entities in Dubai to obtain such a high standard.

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Starting partial closure of Al Kafaf parking lot for 45 days

RTA announced a partial closure of the parking space at Al Kafaf, opposite Etisalat building, for 45 days starting from this Friday September 27, 2019. Construction of a bus station and multi-level parking spaces on the upper floors dictate the step

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Honouring best contractors in 2018, adding two categories

HE Mattar Al Tayer, has honoured a host of contractors and vendors in recognition of their substantial support to RTA’s massive achievements in 2018

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Collaborating with Mastercard to enhance public transport payment solutions experience

Supporting the Dubai government’s Smart City vision, Mastercard, a technology leader in the global payments industry, has entered a partnership with the (RTA)

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MEED award for maintenance of bridges

Roads and Transport Authority (RTA) has won innovation award for bridge maintenance management system presented by the leading British firm MEED; a specialist in the assessment of innovative projects.

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Awarding contract for building two bus passenger stations at Oud Metha, Al Satwa

The Board of Directors RTA has awarded a contract for constructing two bus stations at Oud Metha and Al Satwa in a session chaired by HE Mattar Al Tayer

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T 50 tops 100 premium plates up for grabs in the 102nd open auction on Sept 28, 2019

Offering 100 exclusive car registration plates encompassing two, three, four and five-digits in its forthcoming 102nd Open Auction. Plates on offer bear (H-I-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Z) codes

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Briefing Saudi delegation about asset management practices

RTA has briefed a visiting delegation from the Kingdom of Saudi Arabia about RTA’s asset management models and practices. The visit was coordinated with the Ministry of Infrastructure Development together with entities concerned with roads and transport in the UAE

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Strategic Plan 2019-2023 updated to match government’s priorities

RTA’s Higher Committee for Strategic Planning and Corporate Development has endorsed the updated Strategic Plan 2019-2023 of RTA in a meeting chaired by HE Mattar Al Tayer.

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Hosting ‘Skills Cube’ to promote employee abilities

RTA has recently hosted a delegation from Skills Cube; a national programme for fostering advanced skills, lifelong learning, talent identification and capacity building

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RTA inspects manufacturing of train equipment for Route 2020 in Poland

A technical delegation has recently visited one of Alstom’s trains manufacturing establishments in Poland to examine the manufacturing of equipment used in Route 2020 project trains

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Customers Council reviews Dubai business community needs

The Customers Council has held a discussion panel with representatives of a broad spectrum of the business community in Dubai

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Opening Al Yalayis, Al Asayel Streets Improvement Project

The improvement of Al Yalayis Street enhances the link of Sheikh Zayed Road with Sheikh Mohammed bin Zayed Road as well as the Emirates Road

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Briefing delegation of Ajman Municipality about buildings and facility management practices

The visit is in line with RTA’s strategy of boosting cooperation and exchanging relevant knowledge and expertise with various public and private entities across the UAE.

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Smart systems process 180k transactions in 7 months

In the first seven months of this year, smart service systems of RTA have processed as much as 178,009 transactions. Those smart systems, which operate 24/7, comprise 22 self-service kiosks, 14 smart counters, and the Call Centre (8009090)

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Al Tayer explores cooperation in autonomous transport with German delegation

HE Mattar Al Tayer, has received HE Holger Mahnicke, Consul General of the Federal Republic of Germany in Dubai accompanied by a delegation comprising representatives of major public and educational entities as well as leading firms in Germany

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Youth Council ponders future-shaping concepts

RTA’s Youth Council held a workshop entitled ‘Youth Community’ at ‘Youth Hub X’, Emirates Towers, Dubai. About 30 employees of RTA took part in the workshop, which is a part of the annual creative events held by the Council

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Dubai-Sharjah ferry line lifts 48k passengers since inauguration

Ferry service shuttling between Dubai and Sharjah has ferried (47,843) passengers, since the service inauguration on July 27th 2019

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Dubai Metro accomplishes a decade of happy journeys for 1.5 b riders

RTA is celebrating (Monday) September 9th, 2019, the 10th anniversary of Dubai Metro, which had been inaugurated on 09/09/2009. The first decade of the metro operation has been marked by fabulous successes.

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Stepping up awareness efforts in the start of new school year

RTA started the new academic year with an array of awareness-raising events targeting both students and motorists. Several technical measures were introduced to curb traffic congestions in school zones in Dubai in line with this drive

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Dubai Taxi lifts 1 million passengers arriving at Dubai Airports

Dubai Taxi stepped up its efforts to serve passengers arriving through Dubai Airports, following the summer vacation. DTC took several measures to facilitate the running of taxi service at the three airports in collaboration with the Airports Management

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Raising the bar for training school bus drivers, supervisors

RTA has rolled out a new package of training programmes for school transport drivers and supervisors designed by specialised international institutes. The objective is to raise the calibre of this category to bring it in line with the top operational standards of the industry

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‘Tech Taxi’ provides free WiFi, digital services to riders

It involves providing free WiFi internet in Dubai taxis and a package of digital services to taxi riders. The digital services supports the smart city drive, which recently saw the launch of the e-hailing taxi service ‘Hala’ in conjunction with Careem.

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Cutting refund time of nol card balance to 8 days

RTA has announced a number of improvements on the refund period of nol card and ticket’s balance in line with its commitment to bring more happiness to users of nol cards, whether in public transport means or other uses

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Expanding Tamkeen Programme to cover training of 100 citizens, residents

RTA has expanded the third edition of Tamkeen with RTA programme, which is meant for training Emiratis who had been seeking jobs for one year since graduation, to include residents.

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RTA holds workshops about regulating cable cars safety systems

RTA has recently held a series of workshops highlighting the latest practices of licensing and regulating cable cars safety systems. Workshops were held in RTA’s Head Office in coordination with the French STRMTC as part of RTA’s efforts to improve public transit means and bring them at par with world-class standards.

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Opening Phases 3 and 4 of roads leading to Expo

These two phases included the construction of bridges and roads extending 5 km and 17 km respectively, at a total cost of AED 1.3 billion.

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Launching a new night bus service, improves other routes

RTA announced the launch of a new night public bus route as of Sunday 1st September. RTA will also improve the timing and connectivity of 11 other routes to boost public bus network in Dubai.

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Completing relocation of metro ‘Women and Children’ cabins

The two-month process included removing stickers from previous cabins during maintenance hours and affixing them to the newly designated cabins located at the other end of metro trains

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Services timing during New Hijri holiday 1441

Services affected by the holiday timing include customers’ happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transit modes, and service-provider centres (Technical Testing).

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Holding diverse events in celebration of Emirati Women Day

2019 year’s edition of the event, which is annually celebrated on August 28, took place under the theme ‘Women, Icons of Tolerance’ in line with UAE’s initiative designating 2019 as a Year of Tolerance

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Initiatives to motivate bus drivers

Roads and Transport Authority (RTA) is offering an array of valuable initiatives that have a significant role in fostering a positive and motivating working environment for drivers of public buses.

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Dubai Taxi adds five new schools to school transport network

Dubai Taxi has signed a contract with Athena Educational Group amounting, adding 5 more schools (2 in Dubai and 3 in Sharjah) for 5 years to the list of schools covered by DTC’s school transport service

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Smart Car Rental records 378k journeys in 7 months

Statistics reveal that as much as 377,873 journeys have been completed compared to 185,501 journeys recorded during the same period last year, which reflects a very healthy growth of 103%

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Completion of 65% of Intelligent Traffic Systems expansion project

HE Mattar Al Tayer announced that the completion rate of the Intelligent Traffic Systems Expansion Project had reached 65%.

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Briefing two delegations on BIM experience

A delegation from Dubai Aviation Engineering Projects (DAEP) and another from Abu Dhabi Transmission and Despatch Company (TRANSCO) recently visited (RTA)

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Graduation of 70 interns of Ajial summer training programme

For the 11th year in a row, 70 Emirati students in secondary schools and universities have graduated from this summer’s internship of Roads and Transport Authority (RTA) branded Ajial

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Chatbot ‘Mahboub’ wins IBM award for AI applications

The Chatbot of RTA, branded as ‘Mahboub’ has won a prestigious award from the top American and global technology giant IBM, for using leading artificial intelligence (AI) technology applications

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Using AI-powered cameras to measure customers’ happiness index

Smart cameras powered by AI technology installed by RTA have screened the facial expressions of 26,476 customers at four service centres (Deira, Awir, Barsha and Um Ramool) during the first half of 2019 year

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International Safety Award of British Safety Council

RTA has won the International Safety Award with Distinction 2019 from the British Safety Council, UK. RTA was named the best local government entity under the Local Government, Defence and Public Services Organisations Category.

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Discussing the support of Green Limousine Plan with motor agencies

RTA’s Public Transport Agency called on motor agencies in the UAE to support its plan to transform 90% of limousines into environmental-friendly vehicles during the period 2020-2026

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65% of Al Qudra-Lehbab roads intersection completed

65% of construction works of Al Qudra-Lehbab Roads Intersection Project had been completed. The project upgrades the junction from intersecting roads into a flyover enabling free traffic in all directions

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CTE holds training courses in transport digitalization, crowd management

UITP MENA Centre for Transport Excellence (CTE) at RTA has held a series of events during the first half of this year comprising training courses and workshops. Events covered a diverse topic of relevance to public transport in the region and far afield. 

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Public transportation modes lift 4m riders during Eid al-Adha holidays

RTA’s Public transportation modes have lifted 4,003,195 riders during the recent Eid al-Adha holiday.

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Signing MoUs with Canadian, Sharjah Universities

The MoUs call for stepping up cooperation in academic affairs, training, scholarships, scientific research and artificial intelligence

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Al Merqab e-Hail, limo technology wins smart mobility award

IDC is a reputed international entity for judging the most innovative technology projects and practices, with a regional office in Dubai.

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ITP’s Cloud, Network Implementation Awards

RTA has recently won two regional information technology awards from ITP Group. The first one was (Cloud Implementation of the Year Award) and the other was (Fixed Network Implementation of the Year Award)

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Obtaining ISO in compliance management system first time in the ME

Roads and Transport Authority has obtained ISO 19600 Certificate in Compliance Management System, thus becoming the first government entity in the Middle East to obtain this certificate in the field of roads and transport

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1300 inspections of marine transport in first half of 2019

RTA has carried out 1375 inspections in marine transport activities during the first six months of this year, resulting in 98 offence tickets. Inspections covered abras, water taxi, water bus, ferry, safety equipment operators and passengers

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RTA, Dubai Police prepare traffic plan during Eid al-Adha holiday

Events Security Committee, comprising of Dubai Police and Roads and Transport Authority (RTA), has charted out a comprehensive plan for traffic movement in Dubai during Eid al-Adha holiday

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Services timing during Eid Al-Adha holiday 1440H/2019

Services affected by the holiday timing include customers’ happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transit modes, and service-provider centres

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Renewing agreements with three driving entities to improve drivers’ training

RTA has recently renewed agreements signing with one driving institute and two other driving centres to improve the quality of driving learning experience to bring it in line with the highest standards of the industry

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Trials of Dubai Self-driving Challenge in Australia, Taiwan

A delegation from RTA has recently visited several universities and start-ups in Taipei (Taiwan) and Sydney (Australia) participating in Dubai World Challenge for Self-Driving Transport

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296m riders used public, shared transport in first half of 2019

As much as 296.22 million riders have used public, shared transport and taxis in the first half of this year in Dubai. The number reflects a healthy 6.5% growth rate from the figure recorded in the same period last year, which was 277.91 million riders. The average daily ridership of mass transit means during the first six months of this year amounted to 1.618 million riders.

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Rich rewards for nol Plus most frequent users

A winner walked away with a fully paid trip covering air tickets and accommodation worth of AED25,000. Ten other members got iPads

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RTA and Dubai Police step up traffic safety and flow in the Emirate

HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA) and HE Major General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, have recently held a coordinative meeting at the premises of RTA in Dubai.

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Briefing Abu Dhabi’s Department of Transport on Tram experience

The delegation consisted of Ibrahim Sarhan Al Hamoudi, Acting Executive Director of the Surface Transport Sector; Alan George Perkins, Land Transport Advisor and several employees.

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Introducing pioneering Virtual Reality technology in training occupational drivers

RTA’s Public Transport Agency has launched the initial stage of Virtual Reality (VR) technology in training and qualifying passenger transport drivers, rendering RTA the first government entity in the Middle East to use VR technology in this field

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Delivering 74 green economy initiatives

As part of its strategy for the optimal use of resources and energy, RTA has carried out 74 initiatives encompassing prominent projects in the field of green economy, environmental sustainability, and power efficiency

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Start testing for selecting winners of Dubai World Challenge for Self-Driving Transport

RTA is all set to embark on the practical tests programme for selecting winners of Leaders Category of the Dubai World Challenge for Self-Driving Transport in collaboration with Dubai Silicon Oasis Authority (DSOA) August 2019

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Starting Ferry service to Sharjah with 42 daily journeys

The service launch is part of RTA’s plan to improve marine transportation services and ease people mobility between the two emirates.

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Integrating ‘Dubai Drive’ and ‘RTA Dubai’ Apps into UAE Pass

The step will improve user experience across all RTA smart channels by simplifying the digital identity registration and authentication processes, rendering the process convenient and intuitive for the user.

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Briefing students of Al Falah University on Information Security

Dubai’s RTA has held an induction workshop for students of Mass Communication College, Al Falah University in Dubai about information security. The workshop focused on RTA’s approach to tackling cyber-attacks

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Briefing Ministry of Interior on its successful defected vehicles recall practice

The UAE Ministry of Interior reviewed the successful practice of RTA of recalling vehicles from various brands and makes, sustaining a variety of manufacturing defects in collaboration with a host of auto dealers in the Emirate

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Opening Tripoli Street Improvement Project

RTA is all set for opening Tripoli Road Improvement Project. The improved traffic corridor cuts the transit time of the 12 km distance between Sheikh Mohammed bin Zayed Road and Emirates Road to just about 8 minutes

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Dubai Taxi’s Enaya health campaign covers 12.5k employees

Dubai Taxi Corporation has launched a wide-ranging campaign, branded ‘Enaya’ (Care) to improve the health condition and increase awareness among its employees and drivers

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Installing 100 solar-powered nol recharging machines

The step is part of RTA’s efforts to expand the use of renewable energy in all services and projects in support of the government drive towards a green and sustainable economy.

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RTA and Careem unleash their taxi e-hailing ‘Hala’ Brand ahead of its JV official launch in September 2019

RTA and ‘Careem’ announced the launch of their taxi e-hailing in Dubai under a Joint Venture (JV) name called ‘Hala’, which will officially offer its services to customers as of September 2019 through taxi vehicles.

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Launching automated chat on WhatsApp channel

RTA has recently launched a Corporate Automated Chat System (Mahboob) via WhatsApp channel, as part of a plan to step up communication channels with its customers

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Receives 500 applications for scholarship programme

The programme is part of endeavours to qualify Emiratis and empower them to contribute to RTA’s development drive.

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Obtaining ISO Certification for Learning Outside Formal Education

RTA has obtained ISO 29993:2017 Certificate for Learning Services Outside Formal Education from the British Standards Institution (BSI), rendering it the first entity in Dubai’s Government to make this achievement

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Auction off 200 distinctive plates online on July 28, 2019

Dubai’s RTA is offering 200 distinctive number plates of 3, 4 and 5 digits at the forthcoming 57th Online Auction. Plates on offer at this auction, the third of its kind this year are (A, B, H, I, J, K, L, M, N, O, P, Q, R, S, T) codes

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Launching trials of ‘Smart Track System’ for testing drivers

The ‘Smart Track’ system highlights RTA’s efforts in support of the government drive to transform Dubai into the smartest city in the world.

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Opening three new bus routes, upgrades others

The step aims to enhance Dubai’s bus network and improve the service integration with Dubai Metro stations as well as inter-city bus services

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Completion of 45% of roads and bridges leading to Dubai Hills Mall

HE Mattar Al Tayer announced 45% completion of construction works on the bridges and roads leading to Dubai Hills Mall at the junction of Umm Suqeim Street and Al Khail Road

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Command Centre attracts dozens of visiting VIP delegations, firms and international media

RTA reported that the Enterprise Command and Control Centre (EC3), had become a popular destination for visiting VIPs, diplomats, local and federal government delegations, leading firms as well as local, Arab and international media since launched in May 2017

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Holding open day for suppliers

RTA held an open day for registered suppliers as part of its efforts to enhance the communication in line with Dubai Government’s vision to facilitate the delivery of government services to the business community

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Call Centre receives around 970 thousand calls in the first half of 2019

RTA’s Call Centre (8009090) received 968,752 calls during the first six months of this year. The average time of call response clocked at 14 seconds, which falls well under the planned 20 seconds response time

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RTA, Federal Transport Authority and Etihad Rail review railways legislation

RTA recently held a coordinative meeting with the Federal Transport Authority - Land and Maritime (FTA), and Etihad Rail at its headquarters. The meeting discussed the existing cooperation between the three entities and the federal legislation regulating rail networks in the UAE

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Offering Emirati interns career exposure through ‘AJYAL’ programme

RTA has started the summer internship programme (Ajyal) whereby the Human Resources and Development Department is undertaking a training programme for a group of Emirati secondary school and university students

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Dubai Taxi returns 70% of lost items during first half of 2019

Dubai Taxi revealed that it had returned 70% of lost items reported by Dubai taxi users, which amounted to 7,408 cases in the first half of 2019

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