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Press Releases

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New services and updates on smart apps

RTA has launched several services and carried out extensive improvements on smart apps to facilitate transaction processing, save the hassles of physical movement, and ease the delivery of services online

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Statement of Al Tayer about RTA being among the 3 best performing entities Dubai Government Customer Happiness Index 2019

His Excellency Mattar Mohammed Al Tayer, was delighted with RTA being announced second in the Dubai Government Customers Happiness Index 2019

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Completing phase 1 of retrofitting its facilities, services for People of Determination

RTA has accomplished the initial phase of bringing its premises and facilities in conformity with the Dubai Universal Design Code for People of Determination.

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RTA raises staff awareness about cardiac emergencies

RTA in collaboration with Dubai Police General HQ, has held an awareness workshop about First Aid of Emergency Cardiac Cases. About 341 employees, including 147 citizens, took part in the event, which aimed to raise employees’ health education and equip them with the skills of handling such emergencies.

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Adding five new abras to boost marine transport network

RTA has deployed five traditional abras to enhance water transport network on Dubai Creek and Marina. The step is part of ongoing efforts to improve services on offer to public transport users and bring happiness to people

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Parking fees payable through RTA app can earn users loyalty points on nol Plus

Dubai’s Roads and Transport Authority (RTA) announces that drivers or motorists can now earn loyalty points on nol Plus by paying parking fees through RTA Dubai app

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Dubai Taxi concludes 305 contracts of ‘My Driver’ service

Dubai Taxi has completed 305 contracts with individuals, parents and private firms on daily, weekly or monthly basis, whereby a professional driver is deployed by DTC to drive client-owned vehicles.

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Enable app users to propose new bus routes

RTA enabled the public to design and propose new bus routes via RTA Dubai smart app. The initiative aims to engage the public in the integration of the public transport network in the emirate

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RTA wins American’s RIMS Global Enterprise Risk Management Award

RTA has won RIMS Global ERM Award of Distinction Honorable Mention 2019. Granted by the American Risk Management Society (RIMS), the award illustrates the maturity level achieved by RTA in the vital field of Enterprise Risk Management (ERM)

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Starting a trial-run of drones in inspecting Dubai Metro tunnels

His Excellency Mattar Mohammed Al Tayer, revealed RTA’s intention to start a trial-run of drones in inspecting Dubai Metro tunnels extending 14 km on both the Red and Green Lines. Using drones enables a precise and fast inspection of the condition of assets

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2M journeys planned through S’hail app

S’hail app performed about 1.9 million planned journeys for public transport users from the time of launch in March 2017 up to the end of December 2019. The app recorded about 313,695 downloads and witnessed the offering of five new innovative services.

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Complete migration of taxi bookings services to Hala comes into effect

Customers are a step closer to enjoying a completely seamless digital booking experience, as Dubai’s RTA Taxi Booking and Dispatch services fully transition to Hala (Dubai Taxi) e-hailing on 15 January 2020

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Briefing Austrian delegation on drivers testing practices

RTA has briefed a visiting delegation from Austria on the top global practices adopted by RTA in the training and qualification of drivers as well as the licensing of driving institutes in Dubai.

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Announcing findings of 6th Dubai International Projects Management Forum

RTA has unveiled the findings of the 6th Dubai International Projects Management Forum (DIPMF) (7-10 December 2019). Held under the theme Cultural Diversity, the event was privileged by the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince, Chairman of the Executive Council

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Traffic awareness fair for university students in Academic City

RTA has held a two-day traffic awareness fair at the Dubai Academic City. More than 1500 students from 15 universities in Dubai attended the event, which focused on factors causing traffic accidents and how to avoid them

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Inviting business community to submit proposals for ‘Union 71’ and Deira Plaza projects

RTA called upon the business community locally, regionally and internationally to submit proposals for the development of a multi usage Transit-Oriented Development (TOD) project above the Union Metro Station based on public-private partnership (PPP)

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Dubai taxi lifts one billion riders in 25 years: Al Tayer

His Excellency Mattar Mohammed Al Tayer, evealed that the number of journeys made by Dubai Taxis from the start of operation in 1995 to December 2019 clocked 682 million journeys, lifting more than one billion riders

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Annual gathering to review the progress of students on scholarship programme

Dubai’s Roads and Transport Authority organized the annual gathering of students on RTA’s local scholarships programme. The event was held in the context of RTA’s follow-up and guide affiliates, besides responding to their needs.

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Briefing Ministry of Interior on best practices of testing drivers

Dubai’s Roads and Transport Authority (RTA) has briefed a delegation from the Ministry of Interior about the top global practices of testing drivers carried out in cooperation with driving centres in Dubai.

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2.1 million riders on the New Year's Eve 2020

RTA announced that the number of riders of mass transportation during the celebration of New Year's 2020 reached 2,126,417, showing an increase of 3.6% of the total number of commuters for the same period last year

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109th Customers Council reviews proposals for improving public bus service

The 109th session of Customers Council, Roads and Transport Authority (RTA), was devoted to studying proposals and feedback of public bus riders in Dubai.

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Brainstorming sessions ponder the use of ‘Big Data’ to leverage public transport network

RTA has held a series of brainstorming sessions focused on the use of Big Data to improve the public transport network. These efforts are part of RTA’s ongoing efforts to realise its vision of Safe and Smooth Transport for All

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Announcing service timings during New Year’s Eve and Holiday

RTA has modified the timing of its services during the eve and New Year 2020 holiday. The new timings cover services of customer’s happiness centres, paid parking zones, public buses, metro, tram, marine transport, driving schools and testing and registration centres

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Opening of Al Qudra-Lehbab Roads Interchange Development Project

RTA opens Al Qudra-Lehbab Roads Interchange Development Project. Works covered building a flyover providing free traffic in all directions and improving the traffic flow on both Al Qudra and Lehbab Roads

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RTA wins UK’s Green Apple Award for Best Environmental Practice

RTA has won the Green Apple Award for Environmental Best Practice in the Middle East. The award was presented in a ceremony held recently by The Green Organisation in London, UK

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RTA wins IQPC’s Best Call Centre award

RTA has won the Best Government Call Centre award presented by the New York, USA based IQPC INTERNATIONAL. The awarding took place during Middle East Customer Experience Excellence Week, recently held Dubai

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Al Tayer honours 37 long-serving employees

His Excellency Mattar Al-Tayer, has honoured 37 employees in recognition of their long years in serving Dubai Government. The ceremony has taken place at the Al Wasl Auditorium in the presence of several CEOs, Directors and employees of RTA

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Government HR Awards in Talents Management

RTA has won the ‘Excellence in Talent Management Award’ in the coveted GCC GOV HR Awards on the sidelines of the prestigious 7th Annual GOV HR Summit that took place at Rixos Saadiyat Island Hotel, Abu Dhabi

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Introduces e-system for right-of-way application permits

RTA has launched an online system for handling right-of-way application permits. It covers main and subsidiary road diversions, using part of the right-of-way, designs of external pavements, and heavy vehicle movement as well as some other services to individuals

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103rd open auction for licensing plates fetches AED 19.7 million

The 103rd open number plates auction RTA organised at InterContinental Dubai Festival City Hotel on Saturday 21 December has raised AED19.751 million.

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Opening Phase 6 of Roads Leading to Expo Project

The project has been undertaken in response to the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to develop roads and transport networks to support the hosting of Expo 2020 in Dubai.

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Ponders improving business with railway partners

In the recently held annual gathering of Rail Agency Partners, RTA stressed the importance of improving the joint business relationships with its partners. The meeting also served the objective of keeping with the government drive of boosting public-private relationships

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Obtain two certificates in corporate governance

RTA has obtained BSi 13500 certification for delivering effective governance, and ISO 37001 certification of Anti-bribery Management Systems, from the German TUV organisation; a specialist in awarding international certification

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Stunning fireworks extravaganza awaits marine transit riders on New Year’s Eve

RTA has unveiled special offers and premium services for highly spectacular firework shows on the eve of the New Year 2020 (Tuesday 31st December) aboard marine transit modes (Dubai Ferry, Waterbus, Water Taxi and Abra)

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Dubai Taxi screens 236 ideas in Government Innovation Lab 2019

The event aimed to come up with creative ideas and suggestions capable of bringing in a positive change in the business and services of DTC. It inspired employees to be creative, and improve performance, which are key elements of making Dubai the most innovative city worldwide

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RTA, Beit Al Khair agree on criteria for supporting insolvent debtors

RTA and Beit Al Khair Society in Dubai have signed a Memorandum of Understanding defining the basis of lending support to insolvent debtors and individuals in need of financial support. The step is part of the ongoing strategic cooperation between the two parties in serving the community

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Launching in-house knowledge enrichment programme

RTA has launched a ‘Knowledge Enrichment’ programme to identify employees’ knowledge and encourage them to share their expertise with their colleagues. The step is part of a strategy to maximise employees accumulated knowledge and realise the concept of ‘Learning Organisation

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Inviting private sector to submit proposals for constructing 1500 bus shelters

RTA has invited private companies in the UAE and abroad to submit proposals for constructing about 1500 bus shelters for the convenience of passengers awaiting public buses in several districts of Dubai

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Auction-off 90 distinctive plates

RTA is offering 90 catchy number plates of 2, 3, 4 and 5 digits at its forthcoming 103rd Open Auction; the final for 2019 year. Plates on offer at this auction bear (H-I-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Z) codes

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Procurement & Supply operations obtain CIPS certification

It has become the first government entity in the field of roads and transport to obtain this certificate; which is viewed as a vote of confidence in RTA’s management of contracts and supply chains.

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Offering Emiratis specialist training on traffic and roads

Roads and Transport Authority (RTA) has launched a specialist programme for training Emirati employees on a wide spectrum of fields including traffic, roads, safety, pedestrians, technology and others related headlines

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Signing two agreements designating Aramco as strategic sponsor, British APM as partner of DIPMF

RTA has signed two separate agreements; the first provides for naming the Saudi Aramco Oil Company as a strategic sponsor of the 6th Dubai International Project Management Forum (DIPMF)

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Dubai Crown Prince honours winners of Hamdan bin Mohammed Award for Innovation in Projects Management

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, has felicitated winners of the 3rd Hamdan bin Mohammed Award for Innovation in Projects Management (HBMAIPM) at the closing session of the 6th Dubai International Projects Management Forum (DIPMF)

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Application of Design Thinking revealed at the 6th DIPMF

While simplifying the process of how Design and Thinking can be applied for any project, he highlighted five major principles which included; Accept, Define, Emphatise, Ideate, Prototype.

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DIPMF panel ponders the future of mobility

HE Mattar Al Tayer, revealed that 90% of Dubai taxis would be electric or hybrid by 2026 and that RTA had already started trials on electric buses.

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Future Trends of Project Management

With its promise of getting bigger and better each year, DIPMF hosted Sunil Prashara President & Chief Executive Officer of the Project Management Institute (PMI) who addressed a keynote on the future trends in project management.

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Innovation and continuous learning are key drivers of Remote and Collaborative PM

A session entitled Remote and Collaborative PM on the first day of Dubai International Projects Management Forum (DIPMF) held by RTA stressed the importance of several key factors highlighted by the effective communication between team members in various places.

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Saeed Al Tayer: We have 1700 Emirati engineers to support A Land for Talent concept

In a key lecture delivered by HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA), at the six editions of Dubai International Projects Management Forum (DIPMF), Al Tayer spoke about A Land for Talent principle

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RTA names DEWA co-organiser of DIPMF 2020-2022

RTA has signed a Memorandum of Understanding (MoU) with Dubai Electricity and Water Authority (DEWA) whereby the later will continue its role as co-organiser of Dubai International Projects Management Forum over the period 2020-2022

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6th Dubai International Projects Management Forum gets underway under the patronage of Hamdan bin Mohammed

Under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the sixth edition of the Dubai International Projects Management Forum (DIPMF) has kicked off

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Signing MoU for experimenting ‘Digital Plates’ to improve safety

RTA has signed a Memorandum of Understanding (MoU) with Reviver Auto Accessories Trading Company (Regional Office of the American Reviver Auto Company) calling for experimenting the use of digital vehicle plates

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6th Dubai International Project Management Forum kicks off

Under the patronage of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council, the sixth edition of (DIPMF) will be kicked off in Dubai this Monday (December 9th 2019).

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Leading globally in terms of bus operations at 89%

RTA public buses have clocked an operation rate as high as 89%; a top global rating that surpasses corresponding rates achieved by some advanced metropolises such as London, Paris, Barcelona, Berlin, Madrid, Dublin, Hong Kong, Montreal, Rome and Sydney, and for the third year running

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Maintains global lead in publishing the annual Sustainability Report

The achievement is certified by the Reasonable Assurance Statement of the Norwegian DNV GL; a specialist organisation in the assessment of sustainability reporting of firms and government entities.

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Extending migration of booking through Taxi Dispatch Centre to Hala e-hailing taxi service

The step is taken to avail clients more time to gradually prepare for this migration from the interactive voice response system to the new e-hailing ride using Careem App

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“2nd of December is an occasion to renew the pledge to our leaders to achieve more successes for the UAE”: Al Tayer

On the advent of the 48th National Day of the UAE, His Excellency Mattar Al Tayer, extended his warmest felicitations to His Highness Sheikh Khalifa bin Zayed Al Nahyan, His Highness Sheikh Mohammed bin Rashid Al Maktoum, HH Sheikh Mohammed bin Zayed Al Nahyan

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Statement of Mattar Al Tayer marking Commemoration Day

His Excellency Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA, stated that the sacrifices of our brave soldiers in defending the prestige and dignity of the nation would remain a source of pride and inspiration for all of us.

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Al Tayer attends 'Legacy of Ancestors’ during RTA’s National Day celebrations

His Excellency Mattar Al Tayer attended RTA’s celebrations of the 48th National Day. This year’s edition is themed “Legacy of Ancestors,” in veneration of the true heritage of the UAE, and unique features of Emiratis

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6th Dubai International Project Management Forum attracts 13 sponsors highlighted by Aramco

The wide cast of sponsors supporting the event includes economic, industrial, commercial and service businesses that boast of long and rich experience in their respective fields.

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Service timings during National Day

RTA has set new timings for its services during 48th UAE National Day holidays. The new timings cover the services of customers happiness centres, paid parking zones, public buses, metro, tram, marine transport, driving schools and testing and registration centres.

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RTA bags IRF Global Road Achievement Award for Road Safety

RTA has won the Global Road Achievement Award for Road Safety from International Road Federation (IRF), thanks to Dubai Traffic Accident Black Spot Management System.

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RTA, Transport Security and UITP establish first MENA transport security committee

RTA and Transport Security Department together with the International Association of Public Transport (UITP) have established the first committee specialized in the security of transport in MENA region

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Launching Digital Coach for training public transport drivers

RTA has launched the Digital Coach project for training public transport riders. The move is in line with the UAE Strategy for Artificial Intelligence, and the technology is the first of its kind in training drivers worldwide

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Dubai to host 18th IRF World Conference & Exhibition in 2021

The International Road Federation (IRF) announced that Dubai had been designated to host the 18th IRF’s World Conference & Exhibition in November 2021

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RTA certified as Innovative Organisation

The certification acknowledges the huge steps taken by RTA towards maturity of innovative processes in its scope as a government body responsible for transport and related services.

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Endorsing winners of Hamdan bin Mohammed Award for Innovation in Project Management

Eight winners were selected from 17 candidates submitted by the international judges’ panel and will be felicitated on Dec 10th on the sidelines of the Dubai International Project Management Forum (DIPMF) 2019.

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RTA honours winners of Safety and Green Economy Awards 2019

His Excellency Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA), has honoured winners of Safety and Green Economy Awards 2019

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Opening Mother & Child Corner

The initiative contributes to the corporate resiliency and empowerment of working women through nurturing an exceptional working environment for them to do perfect jobs.

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RTA, Majid Al-Futtaim renew ‘Naming Rights’ of Mall of the Emirates and City Centre Deira Metro Stations

RTA and Majid Al-Futtaim (MAF) Group recently renewed their partnership for the naming rights of Mall of the Emirates and Deira City Centre Metro Stations. The renewal is a clear testament of the benefits reaped by both parties over 10 years of a fruitful partnership

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Kiswat Khair reconditions 50 thousand outfits

The initiative aims to diffuse the spirit of volunteering in the UAE community through unconventional means by re-conditioning used clothes and distributing them to the needy in sisterly and friendly countries.

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Contract with Careem for operating 3500 bikes at 350 docking stations

RTA has signed a contract with Careem whereby the latter will operate 3,500 bicycles across 350 smart docking stations in Dubai. The service marks the first bicycle-pool phased program of its kind in the region

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Launching Thuraya Fund for promoting literacy across Arab countries

RTA has set up the Thuraya Fund for promoting literacy across the Arab world in collaboration with Rawafed Development & Learning Centre. The initiative is part of the global contributions of RTA’s Foundation.

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Partial closure of parking spaces at Satwa, Oud Metha to undertake transit projects

RTA has started a partial closure of the parking spaces nearby Satwa Bus Station and Oud Metha Metro Station to give way for the construction of a bus station and a multi-level parking terminal

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Al Tayer honours 51 excellent Dubai taxi drivers

HE Mattar Al Tayer has honoured 50 Dubai taxi drivers under RTA’s annual Taxi Services Excellence Awards

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Empowering women in government entities

The event is part of RTA’s efforts to step up communication with women committees and cope with challenges facing the empowerment of working women besides setting their ambitions and achievements

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Releasing U-coded fancy plates in November 2019

RTA intends to release vehicles licensing plates of Code (U) bearing three, four and five digits. Plates are on offer for sale through RTA website (rta.ae), customers’ happiness centres, and service providers. The launch of these plates begins on Sunday morning, November 17, 2019

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Migrates taxi bookings services to Hala e-hailing platform

RTA announces that taxi Booking and Dispatch services will move entirely to Hala, the joint venture between RTA and Careem, as of December 7, 2019. The move heralds a shift from the interactive voice response system of taxi booking in Dubai to Hala e-hailing system on the Careem app

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Celebrating 5th anniversary of Dubai Tram

Marking the 5th anniversary of Dubai Tram on 11th November 2019، RTA confirmed that the tram had become a key component of rail systems and public transport network in Dubai

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Contract for improving three metro stations

The Board of Executive Directors of RTA has awarded a contract to upgrade three metro stations on the red line in a session chaired by HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA

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Metro carries 60 k participants in Dubai Fitness Challenge in less than 6 hours

RTA announced that Dubai metro had carried around 60,000 riders of participants in the Dubai Fitness Challenge from 4:30 am to 10:00 am (30,000 pre-event & 30,000 post- event)

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Dubai Taxi workshop ponders future of taxi services in MENA

Dubai Taxi has recently hosted a workshop to explore the future of taxi services in the MENA region. The event, which was the first of its kind in the region, was run by Taxis and Smart Apps Committee, an affiliate of the UITP

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Offering discounts on unclaimed distinctive plates

RTA has rolled out an initiative offering holders of unclaimed distinctive old licensing plates a chance to own them at discounted rates. About 2,224 plates of two, three, four and five digits of Code A, B and C held by individuals in Dubai are still unclaimed by their holders

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1.7 m riders used Metro and Tram during 3 Days of Dubai Super Sale

RTA revealed that Dubai Metro and Tram lifted 1.757 million riders (1.699m riders by the metro and 57,837 riders by the tram) on the 7th Dubai Super Sale for 3 Days (31 October, 1 Nov and 2 Nov).

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Exhibiting Braille’s nol card, app at AccessAbilities Expo

RTA took part in the 3rd AccessAbilities Expo held at Dubai World Trade Centre (5-7 November 2019). Through its stand, RTA exhibited a directory covering initiatives and service products customized to the use of people of determination

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DEWA, DP World, Emaar, and PMI to co-organise 6th Dubai International Project Management Forum

RTA revealed that DEWA, DP World, Emaar, and PMI would be co-organisers of the 6th Dubai International Project Management Forum (DIPMF), 7-10 Dec 2019

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Inspecting 917 school buses, reports 538 offences

RTA has recently run an inspection campaign on school buses aimed to verify the compliance of schools with the rules and regulations governing students and roads’ safety. The campaign covered 917 school buses in 50 schools, resulting in 538 offences

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Celebrating Flag Day by decorating Sheikh Zayed & Jumeirah Roads, and Dubai Water Canal

RTA took part in the nation’s celebrations of the Flag Day in response to the initiative launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, in 2012

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UAE Flag.. Symbol of our glory

We pride ourselves on this day, which saw the cohesion of the people and leaders of the UAE to establish a modern state on the pillars of solid unity.

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Completing roads leading to ‘Jewel of the Creek’

It confirmed that tunnels and roads leading to the project would be opened in coordination with the Dubai International Real Estate after the completion of construction works of the project, which sits between Al Maktoum and the Floating Bridges

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RTA and U.S. Green Building Council to boost partnership

Roads & Transport Authority (RTA) has recently signed a Memorandum of Understanding (MoU) with the U.S. Green Building Council (USGBC) to enhance their partnership in this vital field

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Al Tayer launches RTA’s sonic brand, Public Transport Day celebrations

HE Mattar Al Tayer, has unveiled RTA’s unique sonic brand; a melody encapsulating RTA’s unique transit services for the people of Dubai

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Exhibiting 400k digital books at Sharjah Book Fair for People of Determination

For the first time, Dubai’s RTA is taking part in the 38th Sharjah International Book Fair held in Sharjah under the theme ‘Open Books. Open Minds’ (30 October-9 November 2019)

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1.5m accident-free operation hours of marine transit modes

RTA revealed that Dubai’s marine transit modes have completed 1.58 million accident-free operation hours since January 2015. During this period, these modes have made 781,535 journeys and served 6,251,837 riders

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Signing MoU with Etisalat to use 5G and IoT to boost digitalization

RTA and Etisalat have signed a (MoU) to enhance their cooperation in a host of technology fields. The MoU opens more prospects for using 5G network and the (IoT) in a variety of applications related to RTA’s business

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Dubai Taxi to provide exclusive transit services for visitors of Global Village

Dubai Taxi Corporation at RTA has signed an agreement with the Global Village whereby it will be the exclusive provider of taxi, limo and bus services to visitors of the Global Village

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Celebrating the 10th Public Transport Day

RTA is celebrating this Friday (November 1st) the 10th anniversary of Public Transport Day’s initiative, which coincides this year with RTA’s 14th anniversary, under the theme: ‘Better transport for a better life’.

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Offering 300 distinctive plates in its 58th online auction

Dubai’s Roads and Transport Authority (RTA) is offering 300 special number plates of 3, 4 and 5 digits at the forthcoming 58th Online Auction. Plates on offer at this auction, the fourth of its kind this year, bear (A, F, H, I, K, L, M, N, O, P, Q, R, S, T, U and V) codes.

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RTA holds events to raise awareness to mark Breast Cancer Awareness month of October

Women Committee, at Dubai’s RTA, held a host of awareness events marking the breast cancer awareness month of October, under the theme: Early Screening Might Save Your Life. The event reflects RTA’s care for the female staff wellness and the need to step up awareness about the prevention of breast cancer and other diseases.

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Latifa bint Mohammed visits RTA to strengthen strategic partnership

Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai Culture and Arts Authority, visited The Enterprise Command & Control Centre at Dubai’s Roads and Transport Authority

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