nol now payable at Al Maya Supermarkets
RTA announced that holders of nol cards could now pay for purchases at Al Maya Supermarkets. The procedure has been enabled through MercuryPay platform
Brainstorming session to explore future and challenges of electric vehicles
Attendees of the session included representatives of the Supreme Council of Energy, government and private entities, and suppliers of electric vehicles.
26% of building works completed in Al Barsha Traffic Control Centre
HE Mattar Al Tayer, announced that work completion on the expansion of RTA’s Smart Traffic Systems Project has reached 23%
Briefing 100 members of Dubai SMEs about contractual systems
RTA) held a two-day induction workshop for more than 100 members of Dubai SME’s to familiarise them with the contractual systems used in RTA’s contracts & procurement
Honouring winners of 7th Testahel Award during Happiness Week
Awarding the winners is a gesture of recognition of the contribution of organisations and individuals to improving RTA customer services.
Women Committee celebrates Mother’s Day
Women Committee of RTA has held an array of events marking Mother’s Day (March 21) at RTA’s Head Office. Scores of mothers were at hand to celebrate the day together with children of RTA’s Nursery
Offering vacancies at the 19th Careers UAE
RTA took part in the 19th edition of Careers UAE which kicked off at the Dubai World Trade Center. The job fair attracted wide participation of various entities and companies in the UAE
Rolling out diverse activities to mark Happiness Week 2019
RTA has launched an array of entertaining activities as part of its participation in the 3rd Happiness Week (17-22 March 2019). Events included contests, tours, surprises and music festivities.
Powering Al Qusais Parking Terminal using DEWA’s Shams Dubai
RTA has recently completed the installation of solar panels on the rooftop of Al-Qusais Car Parking Terminal, on the Green Line of Dubai Metro. The move was made in coordination with Shams Dubai smart initiative of DEWA
Al Tayer opens Al Mutakamela Vehicle Testing and Registration Centre at Al Quoz
It spans an area of 140 thousand square meters rendering it one of the largest technical testing and registration centres in Dubai that serves densely populated areas
Speed limit on Sh Zayed bin Hamdan Al Nahyan St. raised to 100 kph
RTA and Dubai Police General HQ have decided to increase the speed limit on Sheikh Zayed bin Hamdan Al Nahyan Street in the sector between Dubai-Al Ain Road and Al Yalayes Road from 90 to 100 km/hour as of March 17, 2019
Customers Council explores needs and aspirations of People of Determination
The Customers Council of RTA has convened in Rashid Center for People of Determination with 73 representatives of entities, people of determination and their parents to discuss the needs and aspirations of this community segment
MoU with Al-Futtaim Colas LLC for researching sustainable transport infrastructure
RTA has signed a MoU with Al-Futtaim Colas LLC providing for enhanced cooperation in research and innovation, whereby the two parties will undertake initiatives relating to roads and the advanced and sustainable infrastructure of transport
Al Tayer inaugurates new premises of RTA’s Nursery
HE Mattar Al Tayer, inaugurated the newly built nursery for the children of RTA’s female employees. The new premises enables increasing the intake from 80 to 120 children
Artificial intelligence to measure customer’s happiness
The step is in line with the UAE Strategy for Artificial Intelligence, Dubai Government Smart City initiative, and RTA’s first strategic goal (Smart Dubai)
Deploying field mobile command vehicle in support of crises & emergency operations
Dubai RTA has inaugurated the field mobile command vehicle in support of its Crises Management Team. The step is part of RTA’s strategy to better equip the crises and emergencies operations
Cladding works completed of Al Furjan Station
HE Mattar Al Tayer, announced that the construction progress rate of the entire Route 2020 Project
International safety operation certification for Dubai Ferry
Dubai RTA has received the ISM Certificate Code from Bureau Veritas Group; a shipping classification organisation approved by the International Association of Classification Societies (IACS).
Al Tayer honours 20 senior female staff on International Women's Day
HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA) has honoured 20 senior most female employees of RTA and praised the efforts and dedication they have shown throughout their career at RTA
RTA receives international excellence certificates from Norwegian Ambassador
His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of RTA was delighted to be presented with multiple ITAM (IT Asset Management) certifications from Norway’s Ambassador to the UAE, Jens Eikaas, assisted by CEO of Crayon MEA Mr. Ziad Rizk.
Dubai Taxi honours distinguished drivers through traffic safety awards
The Dubai Taxi has honoured 53 excellent drivers, who experienced a minimal number of offences, through the Traffic Safety Awards. The move reflects DTC’s keenness to reward the efforts of employees and raise their satisfaction.
Al Tayer advocates scientific concepts in RTA’s projects as winners of Scientific Research Awards felicitated
HE Mattar Al Tayer stressed that the RTA has adopted scientific methodologies in all projects since its establishment in 2005
Registration opens for 3rd Hamdan bin Mohammed Award for Innovation in Project Management
The Board of Trustees of the Hamdan bin Mohammed Award for Innovation in Project Management has opened registrations for the third edition of the award through the website as of March 5th until July 30th, 2019
589 million riders used public transport means, shared transport and taxis in Dubai in 2018
The figure reflects a notable increase from the previous year (2017); which amounted to 569 million riders. The daily public transport ridership clocked 1.610 million riders in 2018; which compares well with 1.56 million riders reported in 2017.
Exhibiting Hybrid Abra at Dubai International Boat Show
For the 12th consecutive year, Dubai’s RTA, is taking part in the Dubai International Boat Show. The event, which is held at the entrance of the Dubai Water Canal, kicked off on Tuesday, Feb 26th and continues up to March 2nd.
RTA wraps up UAE Innovation Month with 16 innovative events and an AI product
Roads and Transport Authority has concluded the UAE Innovation Month by holding 16 innovative events and launching products in line with the UAE Strategy for Artificial Intelligence and Dubai Smart City initiative.
Mansour bin Mohammed honours winners of Dubai Award for Sustainable Transport 2019
Under the patronage of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council, H.H Sheikh Mansour Bin Mohammed Bin Rashid Al Maktoum, President of the Dubai International Marine Club honoured the winning organisations, companies and individuals at the 11th (DAST).
Launching ‘nol+’ loyalty points programme via RTA App
The programme entitles nol cardholders to earn points, which can be used in payment for public transport fares together with fees for paid parking zones, entering public parks & Etihad Museum along with purchases from retail outlets.
Al Tayer inaugurates second Emirati-French Business Engagement Summit
HE Mattar Al Tayer opened the second edition of the Emirati-French Business Engagement Summit, held under the theme: The Future of Mobility and Innovation
Simplified services for SMS payment of parking fees for vehicles registered in other Emirates and GCC countries
The step is part of RTA’s relentless efforts to deliver the most convenient means of benefiting from the service and accordingly, adding to customers happiness.
Ahmed bin Saeed visits RTA’s Stand at City Walk, inspects Safety Bus Programme
The event, which is themed (Think and Influence), runs from 22 to 28 February 2019. Several officials of participating government departments were in attendance
RTA envisions Dubai’s future mobility 2030-2071
HE Mattar Al Tayer chaired the Lab; which was attended by a host of CEOs and Directors of the RTA. Attendees also included local and international experts in the fields of mobility and future foresight.
Educating bus riders on good conduct
The campaigns aimed at creating awareness and educating the public bus riders at these two stations about uncivilised behaviour together with the proper ways of using and benefiting from these public transport meansl.
Limo Bikes and Convertible Limos launched by Dubai Taxi prove to be a huge success during winter
Dubai Taxi Corporation revealed that the recently launched Convertible Limo and Limo Bike services proved a hit with commuters during winter
Using robots in cleaning metro station
RTA has embarked on using robots in cleaning metro stations as part of efforts to introduce new techniques driven by artificial intelligence technology
Launching ‘Smart Safety Bus’ to promote students’ traffic awareness
HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Dubai’s Roads and Transport Authority (RTA), has launched the ‘Smart Safety Bus’ for raising the traffic awareness of students in Dubai schools
Equipped 1300 public buses with Vehicle Identification Pass using RFID-based technology in coop with ENOC
RTA in cooperation with ENOC Group, has recently completed the installation of Vehicle Identification Pass (ViP) through Radio-Frequency Identification (RFID) technology in more than 1300 public buses
Offering services for Emiratis, Senior Citizens and People of Determination via WhatsApp
RTA announced the launch of a range of services for Emiratis, Senior Citizens and People of Determination through WhatsApp, as part of RTA’s strategy to specially support people belonging to these categories and enhance their comfort and happiness
Opening main bridge at the intersection of Expo Road and Al Asayel Street
RTA has opened today (Saturday; 16th February 2019) a main bridge at the intersection of Expo Road and Al Asayel Street. The bridge is a part of Phase 5 of the roads network leading to Expo site
300 Distinctive Number Plates to be make their debut online at RTA’s I-auction this year
RTA is offering 300 four and five-digit number plates at the forthcoming 55th Online Auction; the first of its kind this year. Plates on offer bear the following codes: (A – B – H – I –J – K – L – M – N – O – P – Q – R – S and T).
Call Centre wins IQPC Middle East Awards for Benchmarking, Digital Innovation
RTA has recently won two call centre awards in a prestigious event held by the IQPC categorised under Service Excellence & Customer Happiness Week, Middle East, amid strong participation of public and private entities across the region
Hosting the 2nd Emirati-French Business Engagement Summit
RTA will host the second edition of Emirati-French Business Engagement Summit 2019 on 25th February under the theme: ‘Future of Mobility – Innovation’, in collaboration with the French Business Council in Dubai & Northern Emirates.
MoU with Skyway Greentech to develop Sky Pod Network
Dubai’s Roads and Transport Authority (RTA) has signed a Memorandum of Understanding (MoU) with Skyway Greentech Company; one of the pioneering developers of Sky Pod worldwide.
Our leaders made an early start to shape the future, and mobilised resources to cope with the Fourth Industrial Revolution
HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), stated that the UAE had committed all its resources to cope with the technological & industrial breakthrough.
Mohammed bin Rashid reviews Sky Pod models
HH Sheikh Mohammed bin Rashid Al Maktoum, has reviewed two models of the Sky Pods, a mobility system being tested by the Roads and Transport Authority (RTA) in conjunction with Skyway Greentech Co.
Starting trial run of online applications for ‘Right-of-Way’ permits
The step is in line with the Dubai Government’s smart strategy aimed at boosting e-services as well as the Paperless Strategy launched in early 2018.
Upgrades to Ras Al Khor Street and entrances to International City construction hits 83% completion
HE Mattar Al Tayer announced that the completion rate of Ras Al Khor Street Improvement Project (Ex Al Awir Street) and the Entrances of the International City Project had reached 83%.
Al Tayer honours second batch of ‘Tamkeen with RTA’ graduates
HE Mattar Al Tayer honoured the second batch of ‘Tamkeen with RTA’ graduates comprising 25 Emirati university graduates (23 females and 2 males).
MENA Centre for Transport Excellence holds diverse events in 2018
The MENA Centre for Transport Excellence held a variety of events and activities in 2018 including training sessions and workshops covering diverse public transport issues in the region and beyond.
New bus route between Dubai Mall Metro Station and Dubai Sky Courts
Introducing on Thursday (Feb 7th, 2019) a new bus route (Route 30) to serve passengers commuting between Dubai Mall Metro Station and Dubai Sky Courts district.
Al Tayer briefs Singaporean delegation about smart mobility projects
HE Mattar Al Tayer, has received in his office a visiting delegation from Singapore, headed by HE Lim Sim Seng, Chairman of Singapore Land Authority.
Cooperation with Dubai Police to enhance traffic safety and transport security
HE Mattar Al Tayer, has held a coordinative meeting with HE Major General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police.
Governance practices measure up to international audit standards
RTA has obtained international certification of its governance standards in accountability & monitoring, rendering them compatible with the highest international audit standards
RTA’s strategic indicators, initiatives are aligned with the 8 Principles and 50-Year Charter: Al Tayer
This step is needed to keep pace with the ambitions of our leaders in harnessing the government’s resources to serve the society and ensure sustainable welfare of future generations.
International certification from Spain on drivers’ training programmes
As such, the RTA has become the first government entity outside the European Union to obtain CNAE certification. The achievement is part of RTA’s endeavours to boost road safety and improve the public transport services
Awareness campaigns on firefighting in cooperation with Civil Defence
The campaigns werecarried out by Licensing Agency and the teams assigned to follow up requirements of health, safety and environment in the centres.
MoU to upgrade procurement and supply practices in collaboration with CIPS MENA
The move is a part of RTA’s strategy to boost the cooperation between public and private sectors guided by the directives of Dubai Government.
HE Mattar Al Tayer showcases autonomous aerial vehicle with the President of ICAO
HE Mattar Al Tayer, has received HE Dr. Bernard Elio, President of the International Civil Aviation Organization (ICAO). The meeting took place in the presence of Captain Aysha Al Hamli, Permanent Representative of the UAE to the ICAO.
Scooping Safety and Globe of Honour awards in public transport
RTA has won the Sword of Honour for health and safety Award, and the Globe of Honour for excellence in environmental management Award from the British Safety Council, UK
RTA and MWASALAT Oman open international bus route to commute passengers between Dubai and Muscat
RTA’s Public Transport Agency has opened an international bus route between Dubai and Muscat. The step aims to boost land transport and ease the mobility of passengers between the two sisterly countries
Employees volunteering platform in support of Expo 2020 Dubai
RTA has launched a volunteering platform in support of Expo 2020 Dubai. Over two days, RTA hosted the Expo 2020 Volunteers team, which held several events and workshops at RTA’s Head Office
Al Tayer inaugurates Dubai Taxi’s new control centre and reviews taxi smart transformation plan
In a recent visit to the Dubai Taxi Corporation (DTC), HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA), inaugurated the new control centre of Dubai Taxi
RTA becomes first Govt entity to obtain ISO certification in Facility Management
Dubai’s Roads and Transport Authority (RTA) has obtained ISO 41001:2018 certificate in Facility Management from the French Bureau Veritas
Certified as the first entity to apply Maximo in transportation
IBM has certified RTA as the first entity specialized in roads & transport that applies Maximo system in transportation. RTA’s successful implementation of the system covers linear assets and various applications for managing contracts
Installation of 867 Solar Panels on the employees’ multilevel car park at the Headquarters
The step is part of RTA’s efforts to promote the use of clean & sustainable energy across various facilities and respond to Dubai Government’s initiative in this regard.
Regional award for trials of self-driving vehicles
RTA has won the Best Public-Private Project Award during the recent Gulf Traffic Exhibition and Conference held recently in the Dubai World Trade Center. The winning project was the Dubai Code of Practice for Self-Driving Vehicles
Partial closure of Al Yalayis Road due to water accumulation
To the users of Al Yalayes Road between Emirates Road and Sheikh Zayed bin Hamdan Al Nahyan St.,
Cracking on vehicles abandoned around registration centres
RTA has carried out inspection campaigns targeting vehicle abandoned in the surroundings of vehicle registration centres in cooperation with Dubai Police, Dubai Municipality and the Department of Economic Development
Opening six new bus routes improves one service route
Shakeri: Headway reduced from 60 to 30 minutes on Route F55 between Ibn Battuta Metro Station and Al Maktoum Airport
Mohammed bin Rashid orders Jebel Ali Lehbab Road to be renamed Expo Road
HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, has ordered Jebel Ali Lehbab Road to be renamed Expo Road
Holding 2nd gathering for students on scholarship programme
RTA has held the 2nd gathering of students covered by RTA’s Scholarship Programme. The get-together event aimed at communicating with students, addressing challenges faced during their study
Offering easy payment of fines and seasonal parking cards in collaboration with Dubai Commercial Bank
an initiative whereby fines due from road users to the RTA and fees of seasonal parking cards can be paid through easy instalments. The payments can be arranged at varying time, depending on the amount, through credit cards with zero interest
Testing fare collection gates and central system software of Route 2020
The Project, which is undertaken by RTA in collaboration with big global firms, involves the extension of Dubai Metro Red Line up to the site of Expo 2020, which will kick off in last quarter of 2020
Al Tayer explores cooperation with Indian Consul in Dubai
The meeting discussed means of boosting cooperation and exchanging expertise between RTA and Indian entities operating in the field of railways, roads and transport
Dubai Taxi bookings jump 17% to record 12 million in 2018
RTA has touched 12,367,866 bookings in 2018, recording in the process a 17% rise compared to the figure reported in 2017 that was 10,573,855 bookings
RTA and Permanent Committee for Labour Affairs agree on promotion of traffic awareness
RTA has signed a Memorandum of Understanding (MoU) with the Permanent Committee for Labour Affairs in Dubai to promote the traffic awareness efforts and coordinate traffic safety events.
Al Tayer calls operators of taxi companies to enhance passenger transport service, drivers satisfaction rating
HE Mattar Al Tayer expressed satisfaction over the indicator of drop in the number of customer complaints amongst taxi riders in Dubai by 86% between 2016 and 2018
The Call Centre receives two million calls in 2018
Dubai’s Roads and Transport Authority (RTA) announced that its Call Center had received 2,070,281 calls in 2018, and the targeted response time of 20 seconds per call had covered 86% of total calls
Holding events to promote employees Health, Safety and Environmental awareness
RTA has held an Open Day for Health, Safety & Environment (HSE). Lecturers and speakers from RTA and external parties highlighted the importance of promoting the awareness and supporting RTA’s efforts in this field
RTA commences exclusive Ferry route for Emaar’s visitors and residents linking The Dubai Mall and Marina Mall
RTA commenced the operation of an exclusive Dubai Ferry route for Emaar’s visitors and residents linking The Dubai Mall, the world’s most-visited retail and lifestyle destination in Downtown Dubai and Dubai Marina Mall
Clinching two global benchmarking, innovation awards
Dubai’s Roads and Transport Authority (RTA) has scooped two reputed international awards amid high local, regional and global competitors
Holding Innovation in BIM Summit on the sidelines of Big 5 Show
RTA in collaboration with the British Standards Institute (BSI), has recently held Innovation in Building Information Modelling (BIM) Summit. The event, had taken place on the sidelines of the Big 5 Trade Show, shed light on the high level achieved by RTA in this field.
'In Safe Hands' Dubai Taxi lifts 19k riders in 11k trips in 2018
RTA’s Dubai Taxi Corporation (DTC) revealed that ‘In Safe Hands’ service had been very popular in 2018, lifting about 19 thousand passengers in 11 thousand trips.
Supporting Dubai Taxi with 1090 taxis including 776 hybrid vehicles
The RTA chaired by HE Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of RTA, has endorsed a contract for the procurement of 1090 new vehicles to the Dubai Taxi fleet.
Customers Council holds open house for franchise companies
The Customers Council of Dubai’s RTA has held its 98th annual gathering devoted to franchise companies operating in Dubai. The session also discussed means of improving services to clients of commercial transport activities.
UK Office of Rail & Road praises high efficiency of Dubai rail network
The UK Office of Rail and Road (ORR) commended the efficiency of the Dubai rail network comprising the metro and tram. The statement was made following the final annual review conducted by a team from ORR in 2018
Launching mobile customers’ happiness centre
Dubai’s Roads and Transport Authority (RTA) has launched the Mobile Customer’s Happiness Center in the form of a coach fitted with sophisticated devices to deliver mobile services to end users
Dubai’s mass transit carry 2 million riders on New Year’s Eve with 10% increase over last year
The number of public transport riders during the New Year's Eve 2019 celebrations reached (2,100,000) riders, registering a (10%) increase over last year's total ridership.
Offering discount on 3-digit vehicle plates
In a step aimed at raising customers’ satisfaction levels and distinctive number plate enthusiasts happiness, Dubai’s Roads and Transport Authority (RTA) is offering a discount on three-digit vehicle licensing plates
Al Tayer inaugurates trial run of the first 20-seater hybrid abra
HE Mattar Al Tayer has launched the test run of the first hybrid abra; preserving the authentic design and features of the traditional abra
Holding first Cricket Championship
RTA has recently staged the inaugural RTA Cricket Championship. About 45 employees from various sectors and agencies of RTA as well as the Dubai Taxi Corporations took part in the competitions
Honouring winners of Short Story Contest for People of Determination
The Contest is part of RTA’s ‘Read More’ initiative aimed at identifying talented and innovative writers. Contestants were encouraged to write about their impressions and experiences associated with the use of public transport means
Service timings during New Year’s Eve and holiday
Service outlets include customers’ happiness centres, paid parking zones, public buses, Dubai metro and tram, marine transit modes as well as driving schools and vehicle testing & registration centres.
Al Tayer discusses cooperation with German Consul
HE Mattar Al Tayer has received in his office HE Günther Rauer, Consul General of the Federal Republic of Germany. The meeting discussed the cooperation and exchange of expertise between the RTA and its counterpart in Germany
Announcing recommendations of the 5th Dubai International Project Management Forum
RTA has revealed the findings and recommendations of the 5th DIPMF 2018 under the theme ‘Building Nations’ as it coincided with the Year of Zayed
Establishing e-hail taxi Joint Venture to uplift taxi sector in collaboration with Careem
RTA announced the establishment of an E-Hail Taxi Joint Venture with Careem Networks Company (Careem); the leading ride hailing technology company in the region.
Traffic Incident Management Unit dealt with 1800 accidents since launched
Dubai Roads and Transport Authority (RTA) announced that the Traffic Incidents Management Unit has dealt with more than 1800 traffic incidents on Sheikh Mohammed bin Zayed Road since deployed last September 2018.
Honouring female British tourist for reporting passenger transport violator
RTA has honoured a female British tourist for her cooperation with RTA and the Tourist Police by quickly reporting a person practicing unlicensed passenger transport business. The violator has exploited the said tourist financially.
Launching ‘Kafou’ programme to reward excellent taxi drivers
RTA’s Public Transport Agency has launched ‘Kafou’ (meaning well done) programme, the world’s first of its kind, for celebrating distinguished taxi drivers in Dubai. The step, which covers all franchise taxi companies operating in the Emirate