Al Tayer explores cooperation with Indian Consul in Dubai
The meeting discussed means of boosting cooperation and exchanging expertise between RTA and Indian entities operating in the field of railways, roads and transport
Dubai Taxi bookings jump 17% to record 12 million in 2018
RTA has touched 12,367,866 bookings in 2018, recording in the process a 17% rise compared to the figure reported in 2017 that was 10,573,855 bookings
RTA and Permanent Committee for Labour Affairs agree on promotion of traffic awareness
RTA has signed a Memorandum of Understanding (MoU) with the Permanent Committee for Labour Affairs in Dubai to promote the traffic awareness efforts and coordinate traffic safety events.
Al Tayer calls operators of taxi companies to enhance passenger transport service, drivers satisfaction rating
HE Mattar Al Tayer expressed satisfaction over the indicator of drop in the number of customer complaints amongst taxi riders in Dubai by 86% between 2016 and 2018
The Call Centre receives two million calls in 2018
Dubai’s Roads and Transport Authority (RTA) announced that its Call Center had received 2,070,281 calls in 2018, and the targeted response time of 20 seconds per call had covered 86% of total calls
Holding events to promote employees Health, Safety and Environmental awareness
RTA has held an Open Day for Health, Safety & Environment (HSE). Lecturers and speakers from RTA and external parties highlighted the importance of promoting the awareness and supporting RTA’s efforts in this field
RTA commences exclusive Ferry route for Emaar’s visitors and residents linking The Dubai Mall and Marina Mall
RTA commenced the operation of an exclusive Dubai Ferry route for Emaar’s visitors and residents linking The Dubai Mall, the world’s most-visited retail and lifestyle destination in Downtown Dubai and Dubai Marina Mall
Clinching two global benchmarking, innovation awards
Dubai’s Roads and Transport Authority (RTA) has scooped two reputed international awards amid high local, regional and global competitors
Holding Innovation in BIM Summit on the sidelines of Big 5 Show
RTA in collaboration with the British Standards Institute (BSI), has recently held Innovation in Building Information Modelling (BIM) Summit. The event, had taken place on the sidelines of the Big 5 Trade Show, shed light on the high level achieved by RTA in this field.
'In Safe Hands' Dubai Taxi lifts 19k riders in 11k trips in 2018
RTA’s Dubai Taxi Corporation (DTC) revealed that ‘In Safe Hands’ service had been very popular in 2018, lifting about 19 thousand passengers in 11 thousand trips.
Supporting Dubai Taxi with 1090 taxis including 776 hybrid vehicles
The RTA chaired by HE Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of RTA, has endorsed a contract for the procurement of 1090 new vehicles to the Dubai Taxi fleet.
Customers Council holds open house for franchise companies
The Customers Council of Dubai’s RTA has held its 98th annual gathering devoted to franchise companies operating in Dubai. The session also discussed means of improving services to clients of commercial transport activities.
UK Office of Rail & Road praises high efficiency of Dubai rail network
The UK Office of Rail and Road (ORR) commended the efficiency of the Dubai rail network comprising the metro and tram. The statement was made following the final annual review conducted by a team from ORR in 2018
Launching mobile customers’ happiness centre
Dubai’s Roads and Transport Authority (RTA) has launched the Mobile Customer’s Happiness Center in the form of a coach fitted with sophisticated devices to deliver mobile services to end users
Dubai’s mass transit carry 2 million riders on New Year’s Eve with 10% increase over last year
The number of public transport riders during the New Year's Eve 2019 celebrations reached (2,100,000) riders, registering a (10%) increase over last year's total ridership.
Offering discount on 3-digit vehicle plates
In a step aimed at raising customers’ satisfaction levels and distinctive number plate enthusiasts happiness, Dubai’s Roads and Transport Authority (RTA) is offering a discount on three-digit vehicle licensing plates
Al Tayer inaugurates trial run of the first 20-seater hybrid abra
HE Mattar Al Tayer has launched the test run of the first hybrid abra; preserving the authentic design and features of the traditional abra
Holding first Cricket Championship
RTA has recently staged the inaugural RTA Cricket Championship. About 45 employees from various sectors and agencies of RTA as well as the Dubai Taxi Corporations took part in the competitions
Honouring winners of Short Story Contest for People of Determination
The Contest is part of RTA’s ‘Read More’ initiative aimed at identifying talented and innovative writers. Contestants were encouraged to write about their impressions and experiences associated with the use of public transport means
Service timings during New Year’s Eve and holiday
Service outlets include customers’ happiness centres, paid parking zones, public buses, Dubai metro and tram, marine transit modes as well as driving schools and vehicle testing & registration centres.
Al Tayer discusses cooperation with German Consul
HE Mattar Al Tayer has received in his office HE Günther Rauer, Consul General of the Federal Republic of Germany. The meeting discussed the cooperation and exchange of expertise between the RTA and its counterpart in Germany
Announcing recommendations of the 5th Dubai International Project Management Forum
RTA has revealed the findings and recommendations of the 5th DIPMF 2018 under the theme ‘Building Nations’ as it coincided with the Year of Zayed
Establishing e-hail taxi Joint Venture to uplift taxi sector in collaboration with Careem
RTA announced the establishment of an E-Hail Taxi Joint Venture with Careem Networks Company (Careem); the leading ride hailing technology company in the region.
Traffic Incident Management Unit dealt with 1800 accidents since launched
Dubai Roads and Transport Authority (RTA) announced that the Traffic Incidents Management Unit has dealt with more than 1800 traffic incidents on Sheikh Mohammed bin Zayed Road since deployed last September 2018.
Honouring female British tourist for reporting passenger transport violator
RTA has honoured a female British tourist for her cooperation with RTA and the Tourist Police by quickly reporting a person practicing unlicensed passenger transport business. The violator has exploited the said tourist financially.
Launching ‘Kafou’ programme to reward excellent taxi drivers
RTA’s Public Transport Agency has launched ‘Kafou’ (meaning well done) programme, the world’s first of its kind, for celebrating distinguished taxi drivers in Dubai. The step, which covers all franchise taxi companies operating in the Emirate
New generation of number plates electively in Jan 2019
From now and up to January 2020, the replacement of vehicle plates for individual car owners will be elective.
Offering easy payment of fines and seasonal parking cards in collaboration with Commercial Bank International
RTA and the Commercial Bank International (CBI); a leading banking group in the UAE, have agreed on an initiative whereby fines due from road users to RTA and fees of seasonal parking cards can be paid on instalments
Al Tayer and Al Falasi open RTA’s new Training Center at Dubai Marina
HE Mattar Al Tayer and HE Abdulla Ali bin Zayed Al Falasi, have opened RTA’s new training centre. The Center, which is located at the Dubai Marina, aims to upgrade the skills and abilities of employees
Agreements with 3 ‘Global Startups’
RTA has recently signed a Memoranda of Understanding (MoU) with three global startups in the fields of autonomous mobility, asset management, twin digital technologies and artificial intelligence.
Dubai Taxi beefs up school bus fleet to 370 buses
RTA revealed that the number of Dubai Taxi Corporation’s school buses in operation had surged significantly since the launch of the service in the 2015-2016 academic year
Al Tayer: Tolerance is deeply rooted in the UAE culture
HE Mattar Al Tayer, stated that the initiative of HH Sheikh Khalifa bin Zayed Al Nahyan, President of the UAE, to declare 2019 as the Year of Tolerance underscores the true path of the UAE in fostering the values of tolerance and peace worldwide
Dubai Health Authority becomes co-organizer of the Dubai Int’l Project Management Forum 2018-2020
RTA has signed a Memorandum of Understanding (MoU) with the Dubai Health Authority (DHA) whereby the latter has become a co-organizer of the Dubai International Project Management Forum 2018-2020.
Discussing strategic objectives with technology partners
RTA has held the annual gathering of partners of the Corporate Technology Support Services Sector at its Head Office in Dubai. The event was part of RTA’s strategy to boost partner relationships and enhance the role of technology
Innovation lab for ‘Internet of Trains’ in collaboration with Alcatel
RTA has adopted an array of innovative ideas focused on rejuvenating the ‘Internet of Trains’ initiative, which aims at enhancing the services provided to Metro and Tram riders comprising residents, tourists and visitors of Dubai.
Highlighting the importance of issuing Special Driving Permits at projects’ sites
RTA stressed the importance of issuing Special Nature Driving Permits for driving vehicles and machinery at projects’ sites. The issuance of these permits, instead of regular driving licenses, enhances the safety of drivers at those facilities.
Hamdan bin Mohammed honors winners of HBMA for Innovation in PM Award
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, honored the winners of the Hamdan bin Mohammed Award for Innovation in Project Management at the closing ceremony of the 5th Dubai International Project Management Forum
"Project Management for Shared Economy" the Last Session in DIPMF by H. E. Mohamed Alabbar
HE Mohamed Alabbar, Chairman of Emaar Properties, delivered a speech on the second day of Dubai International Project Management Forum where he “What we live right now is just the beginning of evolution. There is still a lot to see in the future"
Dubai International Project Management Forum reviews Saudi Vision 2020 and 2030
The 5th Dubai International Project Management Forum discussed during a key note speech about steering transformation of infrastructure project management practices delivered HE Ahmed Al Balawi, Director General, NPMO, Saudi Arabia
Minister of Artificial Intelligence: Our leadership believes in youth
“Our leaders are keen to offer youth the chance to play a key role in ranking the UAE among the world’s advanced countries, especially in artificial intelligence,” he said.
5th Dubai Int’l Project Management Forum launched under the patronage of Hamdan bin Mohammed
The event is held by the RTA and co-organized by DEWA, Emaar, DP World and the PMI under the theme Building Nations. Several key executives of government and private entities have attended along with an elite group of international experts of Project Management (PM)
DIPMF Session Discusses Technology & PM Skills
The second panel of Day 1 of the 5th Dubai International Projects Management Forum featured several speakers including H.E Khalfan Belhoul, Murat Bicak, and Ahmed Bin Sulayem.
During a DIPMF session, Bakshi: It is not Artificial Intelligence, rather Artificial Communication
Tanmay Bakshi, one of the prominent speakers in the 5th Dubai International Project Management Forum (DIPMF), said that the Artificial Intelligence is not meant to replace humans, simply because it has no conception of human creativity or imagination.
DIPMF holds session about Zayed ideology
The 5th Dubai International Project Management Forum (DIPMF) has held a discussion panel entitled (Zayed, Builder of the Nation) marking the designation of 2018 as the Year of Zayed.
Rolling out initiative to assess school bus operators
Public Transport Agency has launched an initiative for the assessment of school bus operators in Dubai. The move aims to foster a competitive spirit between operators and motivate them to be innovative and excel in delivering services
DIPMF kicks off under the patronage of Hamdan bin Mohammed
Under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the 5th Dubai International Project Management Forum (DIPMF) will start on Monday, Dec 10, 2018
Stunning fireworks extravaganza awaits marine transit riders on New Year’s Eve
RTA has unveiled special offers and fine services involving a highly enjoyable experience of spectacular fireworks on the New Year ’s Eve (Monday 31 December 2018) aboard marine transit modes (Dubai Ferry, Waterbus and Abra).
Hamdan bin Mohammed launches world’s largest Arabic audio library
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, has launched the Dubai Audio Library, the largest Arabic audio library in the world.
Dubai Taxi supports educational efforts of Rashid Centre for The Determined Ones
The support marks celebrations of Zayed Year and Centennial and corresponds to the government’s efforts to make Dubai a friendly city for ‘People of Determination’. It is also part of the corporate social responsibility of the DTC
Hamdan bin Mohammed inspects RTA’s autonomous mobility and AI projects
He also commended RTA’s initiatives aimed at facilitating the mobility of public transport riders to their final destinations (last mile).
Constructing 58 air-conditioned bus shelters and starting trial of solar-powered model
HE Mattar Al Tayer announced that RTA had started the construction of 48 air-conditioned shelters for public bus riders at several residential and newly developed areas in Dubai. He also unveiled that RTA would shortly construct 10 other air-conditioned bus shelters
47th UAE National Day celebrations
RTA has held an array of events in celebration of the 47th UAE National Day. Events were held in the presence of HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors as well as a host of CEOs, directors and staff of RTA
Marking Commemoration Day with National Service Recruits
HE Mattar Al Tayer along with several CEOs, National Service Recruits, and RTA employees in addition to students from Al Hudaibia Primary School stood for a minute offering silent prayers for the souls of martyrs This was then followed by hoisting of the national flag at the Head Office of the RTA
Opening lane separating traffic from Khawneej to Nad Al Hamar
Dubai’s Roads and Transport Authority (RTA) will open (Friday 30 Nov 2018) a lane separating traffic inbound from Al Khawaneej and Sheikh Mohammed Bin Zayed Roads (via the Airport Rd.)
Service timing during the 47th National Day holidays
RTA has announced the timing of various services during the 47th National Day holidays covering customers’ happiness centres, paid parking zones, public buses, Dubai Metro & Tram, marine transit modes, driving institutes, and vehicle & registration centres.
MoU with Mohammed Bin Rashid School of Government
RTA has signed a Memorandum of Understanding with the Mohammed bin Rashid School of Government (MBRSG) to boost cooperation in several fields like scholarships, specialized training, research, studies and public events
nol card now valid to pay for purchases at Lulu Outlets
Users of nol cards issued by RTA can now use their cards to pay for purchases at all retail outlets of Lulu. The procedure has been enabled through MercuryPay platform; which is one of the leading firms in this field.
Obtaining two ME Customer Experience Excellence Awards
RTA has won two Middle East Customers Experience Excellence Awards during the American Congress of Customer Experience Week Middle East hosted by IQPC.
a contract for the construction of 77km internal roads at Al Khawaneej 2
A contract for the construction of internal roads at Al Khawaneej 2 extending 77 km in a session chaired by HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors.
Participation in Dubai Fitness Challenge concludes in style
This year, RTA has lent every support to the event by involving employees at various grades and positions including drivers, inspectors, call centre staffs, cleaners and even kids of RTA’s Nursery.
Offering Umra trip to bus drivers
RTA has recently taken 30 bus drivers to Umra with the aim of boosting employees’ satisfaction and happiness rating. MEMC, one of the service providers of the Public Transport Agency, has sponsored the trip.
Outsource training of passenger transport drivers
RTA’s Public Transport Agency has signed a new agreement with Emirates Transport Driving Institute for training passenger transport drivers. The step is part of RTA’s policy to keep pace with the latest practices of the industry and enhance cooperation with the private sector.
Al Tayer explores cooperation with British Trade & Export Promotion Minister
Discussed means of boosting cooperation between RTA and its British counterpart. Issues discussed included transportation, trains, and driverless vehicles as well as RTA’s development plans in these fields
Providing marine station for Waterfront Market customers
RTA has opened a marine transit station at Deira Waterfront Market. The step is part of RTA’s efforts to broaden the maritime transport network in several vital areas of Dubai.
Automating Business Continuity Management System
Becoming the first public entity in Dubai to automate the Business Continuity Management System.
AED590m project for expansion of Smart Traffic Systems
AED 590m project for the expansion of the smart traffic systems, in a session chaired by HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors
Raising around AED 20m from Zayed Centennial open plates auction
The RTA has revealed that its 100th Open Distinctive Number Plates Auction held yesterday at the Hilton Dubai Hotel, Al Habtoor City had fetched AED 20 million
‘Learning Fair’ promotes employee knowledge & innovation culture
RTA has recently held the ‘Learning Fair’ at its Head Office in Dubai. The event, which displayed numerous activities, is part of RTA’s efforts to nurture a hospitable environment that boosts employees’ knowledge and passion for learning and innovating.
Operating parking lots at Al Barsha Heights
Roads and Transport Authority (RTA) has signed an agreement with TECOM Group to operate the parking spaces at Al Barsha Heights starting from Saturday 17th November 2018
Service timings during the Prophet Birthday holiday
RTA has announced the timings of various services during the holiday of the Prophet’s Birthday covering customers’ happiness centres, paid parking zones, public buses, Dubai Metro & Tram, marine transit modes, driving institutes, and vehicle & registration centres.
Dubai Taxi inks exclusive agreement to transit Global Village visitors
RTA’s Dubai Taxi Corporation (DTC) has signed an exclusive operation agreement with the Global Village whereby the DTC will provide taxi and limo services to visitors commuting from/to the Global Village
Dubai tram lifts 20 m riders in 4 years of operation
Since launched on 11 November 2014 up to the end of September 2018, Dubai Tram had transported 20,879,564 riders.
First of the new metro trains arrive in Dubai
The train had been transported to the Metro Depot at Rashidiya. The manufacturer will continue supplying the remaining trains in batches, and the last one is expected to arrive by the end of October 2019
Holding biggest volunteering initiative in support of Day for Dubai
RTA has carried out a massive volunteering initiative aimed to register a Guinness World Record for the largest number of participants in folding long-sleeve shirts.
Taking part in Dubai Pre-Owned Boat Show 2018 for seventh straight year
RTA for the seventh year in a row, is taking part in the Dubai Pre-Owned Boat Show 2018. The event to be held at the Dubai Creek Marina by the Dubai Creek Golf & Yacht Club from 8th-10th November 2018
Cooperation with Swedish Embassy in traffic safety
The meeting intended to strengthen cooperation, share expertise in traffic safety and utilize roads & vehicles smart technologies, given that Sweden's roads are the safest worldwide.
Allocating revenues of numbers resembling historical milestones in the life of late Sheikh Zayed to charitable activities
RTA will allocate the proceeds of six distinctive number plates, representing milestones in the life of Sheikh Zayed, bearing Code Code (Z), to charitable activities in the forthcoming Year of Zayed Auction on Nov 17th.
5th DIPMF attracts diverse sponsors
The 5th Dubai International Project Management Forum (DIMPF) (8-11 Dec 2018) held by the Roads and Transport Authority (RTA) has attracted a host of diverse sponsors representing local, regional and international entities
Dubai Careers App as official platform for offering vacancies
Roads and Transport Authority (RTA) has endorsed ‘Dubai Careers App’ as an official platform for offering vacancies. The step supports the government efforts to rank Dubai as the smartest and happiest city in the world
Constructing three footbridges, one with four-directional links at Dubai Marina
One of these bridges is so unique with four escalators linking the four sides of a key junction at the King Salman bin Abdul Aziz Al Saud Street.
Extending deadline for submissions to Sustainable Transport Award until Nov 15th, 2018
RTA’s Higher Organizing Committee of the Dubai Award for Sustainable Transport (DAST) has announced the extension of the deadline for receiving submissions from public, semi-public and private entities across the UAE to November 15th, 2018
Guinness Record for the most nationalities in a human chain, celebrates Public Transport Day
His Excellency Sheikh Nahyan bin Mubarak Al Nahyan, HE Mattar Al Tayer and HE Khalifa Mohammed Al Suwaidi, have attended RTA’s celebrations of Public Transport Day initiative held at Etisalat Metro Station in Dubai
Organizing workshop on Health, Safety and Works Continuity for driving centres
The Monitoring and Enforcement Department along with the Quality, Health and Safety Office at RTA’s Licensing Agency have held a workshop about health, safety and works continuity for driving centres in Dubai
Launching 9th Public Transport Day coinciding with its 13th anniversary
On November 1, 2018 celebrates the 9th edition of the Public Transport Day initiative. The event, which coincides with the 13th anniversary of RTA, aims to support Dubai’s efforts to improve the environment and achieve sustainable development
Operating four bus routes to serve visitors of Global Village on Nov 1, 2018
The Public Transport Agency will operate four dedicated bus routes for serving visitors of the Global Village as of November 1, 2018. The launch of the service concurs with the opening of the Global Village season 2018. The four bus routes are 102, 103, 104 and 106.
Unveiling finalists of Dubai World Challenge for Self-Driving Transport
HE Mattar Al Tayer announced that the participation in the Dubai World Challenge for Self-Driving Transport had exceeded the target by 30%
Launching Pilot Project for Intelligent Pedestrians & Cycling Lighting
RTA in conjunction with Philips Lighting, has launched a pilot project at Jumeirah Corniche. The Project aims to identify the benefits of implementing the Intelligent Pedestrian and Cycling Track Lighting System at Jumeirah Corniche
Briefing Zayed Housing on internal audit and corporate governance practices
RTA has received a delegation from Sheikh Zayed Housing Programme and briefed it about the best practices of internal audit and corporate governance applied by RTA
Women Committee runs Abra Caravan to mark Pink October initiative
The Women Committee at Dubai’s Roads and Transport Authority (RTA) took part in the Pink October 2018 initiative aiming at raising the public awareness about breast cancer through different activities
nol card is valid to pay for purchases at Carrefour chain
Users of nol cards issued by RTA can now use their cards to pay for purchases at all retail outlets of Carrefour affiliated to Majid Al Futtaim Group across Dubai
Setting End of October as deadline for updating details of taxi plate holders
RTA has set the end of October 2018 as a deadline for beneficiaries of taxi number plates to update their details at RTA to continue receiving their monthly allowance
Launching Mobile Charging Station for Electric Vehicles
HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA), has launched the Mobile Charging Station for Electric Vehicles.
Launching innovative contests and various activities marking 9th Public Transport Day
This year’s event will be marked by a variety of activities to be run in collaboration with Samsung, Global Village, At The Top Burj Khalifa, Cannon, and Fly Dubai
Awarding contract of bridges leading to Deira Islands costing AED447m
RTA in coordination with Nakheel, has awarded a contract for the construction of three bridges leading to Deira Islands. The bridges, which link with the existing bridge crossing the water canal, consist of six lanes in each direction and will be built at cost of AED447 million
Taking part in ‘Week without Service Centres’ through 192 smart services
RTA will take part in the ‘Week without Service Centres’ initiative (21-25 October 2018) by running 192 smart services. RTA has taken this step in support of the Dubai’s Department of Finance initiative rolled out for the second straight year.
Featuring Al Merqab in streamlining Limo and e-Hail services at GITEX
The system offers solutions to one of the key global challenges and for the first time monitors journeys made by Uber and Careem e-Hail companies.
New generation of vehicle inspection techniques at GITEX 2018
RTA has launched a new generation of vehicle inspection using innovative technologies as part of its participation at GITEX 2018 (14-18 October)
RTA, du enhance their strategic partnership to boost the smart transformation in Dubai
Dubai’s Roads and Transport Authority (RTA) and du, from Emirates Integrated Telecommunications Company (EITC), are set to embark on a joint project to fit all taxis in Dubai (about 10,800 cabs) with free Wi-Fi service
Dubai Taxi launching “Al Yamama” initiative in GITEX 2018
Dubai Taxi has launched “Al Yamama” initiative where DTC’s taxis will be fitted with smart cameras. These cameras will monitor the movement of the taxi driver and objects in the interior and exterior of the vehicle