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Press Releases

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Al Tayer highlights Dubai’s experience in public and self-driving transport at UITP Global Public Transport Summit in Stockholm

RTA participated in the 63rd UITP Global Public Transport Summit held in Stockholm, Sweden under the theme ‘Art of Public Transport’. HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of RTA, headed RTA’s delegation at the event


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Supporting sports initiatives of Dubai Club for People of Determination

RTA and Dubai Club for People of Determination have signed an agreement to boost their joint efforts in support of people of determination. The step is part of RTA’s endeavours in response to the Dubai Government initiative (My Community, a City for Everyone)


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Reporting 2100 passenger transport offences

RTA has carried out an inspection campaign targeting unlicensed passenger transport, taxis and limousines for about 30 days. The campaign was launched in implementation of the Executive Council’s Resolution No. (33) for 2016 governing passenger transport activities in Dubai


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4 m riders during Eid Al-Fitr holiday 2019

The total number of public transport riders in Dubai during Eid Al-Fitr holiday 2019 reached 3,906,107 riders compared to 3,794,320 riders during Eid Al-Fitr holidays 2018, according to RTA’s official sources


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AED474 million contract for buying 373 buses in support of Dubai’s mobility plan

RTA has signed a contract for purchasing 373 buses of Volvo SB3 along with a 10-year maintenance contract in support of Dubai’s mobility plan and to cope with the rising number of public bus riders.


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Launching circular marine transport line on Dubai Water Canal

RTA has launched a new circular marine line served by Dubai Ferry starting from Sheikh Zayed Road Station. The service, which will run on a trial base, aims to explore tourist attractions and increase the marine tourism amongst visitors, citizens and residents


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Signing MoU with skyTran for suspended transport systems

RTA is making relentless efforts to improve and expand public transport network in Dubai to keep pace with the sustained growth of the city, which is shaping into a premier business and service hub worldwide


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Al Tayer opens Customers and Employees Service Centre at RTA Head Office

HE Mattar Al Tayer has launched Customers and Employees Service Centre at RTA Head Office in Dubai. The new facility mimics the design of five-star customer service centres and spans an area of 472 square metres


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Announcing a joint plan for managing traffic movement during Eid Al-Fitr holiday

Dubai Police and RTA announced a joint plan for managing traffic movement during Eid Al-Fitr holiday. The plan aims to ease the movement of transit means, road users and pedestrians during the holiday


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Customers Council ponders improving procedures of commercial advertisement permits

The Customers Council of Dubai’s RTA discussed the prospects of improving services related to the processing of permits of commercial advertisements and investment services.


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Signing MoU with Society for Human Resource Management to improve training

RTA signed a MoU with the Society for Human Resource Management (SHRM) calling for the two parties to cooperate in the fields of training, career and educational development, and private projects related to human resources


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Dubai Taxi runs diverse events in Ramadan Camp

The event represented DTC’s efforts to engage with taxi drivers and employees during the holy month of Ramadan as part of its efforts to nurture an attractive and engaging environment for employees and raising their job satisfaction.


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Services timing during Eid Al-Fitr holiday 1440 H / 2019 G

RTA services affected by the holiday timing include customers’ happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transit modes, and service-provider centres (Technical Testing)


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Dedicated hotline to ease payment of compensation to taxi plate holders

RTA has activated a hotline to facilitate the payment of the final compensation to owners of taxi plates in Dubai. A sum of AED170,000 is payable per plate as endorsed by Resolution No (8) for 2018 governing the payment of compensation to taxi plate holders in Dubai


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Honouring 66 excellent driving instructors

The step is part of RTA’s endeavours to reward excellent personnel and motivate them to sustain their positive professional practices in a bid to nurture a competitive work environment.


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Completing 90% of Tripoli St. Improvement Project

The 12-km Street, which links Sh. Mohammed bin Zayed Road and Emirates Road acts as a parallel one to the recently re-opened Airport Street Improvement Project


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RTA and SERCO join hands in support of Year of Tolerance

The agreement is part of the ongoing coordination between the two entities in exchanging knowledge and expertise, as both share the same objective of supporting UAE initiative designating 2019 as the Year of Tolerance.


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Distributing Ramadan Rations to 500 needy families in Dubai, Sharjah and Ajman

RTA launched an array of Ramadan-oriented events highlighted by the annual Ramadan Rations initiative for distributing Ramadan supplies to 500 underprivileged families of students at the National Charity Schools in Dubai, Sharjah and Ajman


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Statement of Mattar Al Tayer in commemoration of Zayed Humanitarian Day

Celebrated on 19th of Ramadan each year, Zayed Humanitarian Day has become an inspiration for the values of giving and tolerance instilled by the late Sheikh Zayed bin Sultan Al Nahyan. The event has cemented the profile of the UAE rendering it the world’s top donor of humanitarian aid,


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Signing a MoU with TATA to support research & development in smart monitoring of drivers’ conduct

RTA and Tata Consultancy Services LLC (TCS) have signed a Memorandum of Understanding setting the ground for the two parties to cooperate in research and development by experimenting the use of technology in analysing the attitudes of motorists in Dubai via a smart app


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Al Tayer honours 4085 volunteers contributing 23 thousand hours to RTA’s initiatives

During the event, which was held in recognition of the immense contribution of volunteers in the successes of RTA’s 2018 initiatives, also included honoring of 13 employees who achieved more than 50 volunteering hours, and 9 others for giving more than 30 volunteering hours


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Easy payment of taxi fare transactions clocks 3.2m in first quarter of 2019

The figure reflects a massive growth when compared to the number such transactions recorded during the corresponding period last year, which was 1,307,968 transactions.


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Electricity saving of 21.7 GWh in 2018 through LED lighting units

RTA adopted a plan for harnessing the LED lighting units following a 50% saving generated by trial projects undertaken as part of researches commissioned in different parts of Dubai, such as Rashidiya.


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Al Tayer launches I-Counter to serve customers 24/7

HE Mattar Al Tayer stressed RTA’s relentless efforts to innovate tools and techniques to leverage the smart transformation of customer services


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Dubai Taxi offers Umra trips to drivers

Dubai Taxi Corporation (DTC) is offering Umra trips to 25 taxi drivers during this Ramadan. The step, which coincides with 2019 the Year of Tolerance, reflects the keenness of DTC to bring happiness to drivers during the holy month of Ramadan


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Hosting consumer protection seminar

RTA recently hosted an awareness-raising seminar focused on consumer protection. The Department of Economic Development in Dubai ran the event. The seminar mainly focused on RTA field inspectors


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Organizing government innovation lab to maximise returns of technological resources

The event, which was hosted by the Enterprise Command and Control Center, aimed at coaxing a quality shift towards realising RTA’s first and seventh strategic goals: Smart Dubai, and Advance RTA


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RTA and International Institute for Tolerance team up to support Year of Tolerance

H.E Matar Al Tayer and H.E Dr Hamad Al Shaibani signed a partnership agreement for strengthening cooperation and exchanging experiences in support of the UAE’s initiative declaring 2019 as the Year of Tolerance


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Launching ‘Inspire us with a Shot’ contest to expose the charm of marine transport

Dubai’s Roads and Transport Authority (RTA) launched the inaugural edition of ‘Inspire with a Shot’ contest, in collaboration with the Hamdan bin Mohammed bin Rashid Al Maktoum International Photography Award (HIPA)


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Customers Council screen needs of front-end employees

The objective of the session was to enhance the service levels and improve the happiness index, which would contribute in realising a key strategic goal of RTA; People Happiness.


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Inviting fasting motorists not to drive while exhausted, sleepy

RTA cautioned motorists against the risks of driving when exhausted or feeling sleepy, especially during the holy month of Ramadan where many motorists may lose concentration due to the change in eating and sleeping habits


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Awarding contract worth AED500 million to improve Al Khawaneej Corridor Project

The project, which will cost about AED500 million, encompasses the construction of three main junctions at Al Khawaneej and Al Amardi Streets.


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Auction off 100 distinctive plates online on May 19

Plates on offer at this auction, the second of its kind this year, bear (H – I –J – K – L – M – N – O – P – Q – R – S and T) codes


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RTA Women Committee explores ambitions of female staff

The Women Committee at Dubai’s Roads and Transport Authority (RTA) has been engaged in a series of meetings with female employees of various agencies and sectors of RTA as part of its strategy to screen their needs and future ambitions.


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Introducing smart system to detect vacant parking spaces

RTA has rolled out a smart parking system initiative at Al Rigga and Dubai World Centre parking slots along the extension of Sheikh Zayed Road (E11). About 2030 ground sensors and 70 overhead digital cameras have been installed together with a central control system covering 3035 parking slots.


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Dubai Taxi Corporation unveils new identity encompassing innovative corporate values

RTA’s Dubai Taxi Corporation (DTC) has unveiled a new corporate identity aligned with Dubai Government’s innovative drive and transformation to the Smart Government.


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Supporting Suqia campaign by digging 10 wells in 10 countries

HE Mattar Al Tayer announced that RTA would support UAE Water Aid (Suqia) campaign by digging 10 water wells in 10 countries (Indonesia, Kosovo, Senegal, Niger, Nepal, Ghana, Tanzania, Ethiopia, India and Mali).


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Al Tayer opens smart floating marine transport station at Dubai Festival City

The station, which accommodates more than 25 passengers, contributes to the integration of marine transit modes by linking Jadaf-Dubai Festival City line with public buses and Creek Metro Station.


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Running Meals on Wheels initiative in a remote Thai village

RTA is getting all set for the advent of the imminent holy month of Ramadan by staging an array of events inside and outside the UAE. RTA’s events this year will focus on students from families with limited income, senior Emiratis and workers


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Free international calls and nol cards in celebration of International Labour Day

Dubai’s Roads and Transport Authority (RTA) has celebrated the International Labour Day (1st of May) by running several events targeting workers in and outside RTA


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Al Tayer chairs inaugural meeting of Dubai Future Council for Transportation

HE Mattar Al Tayer has chaired the first meeting of Dubai Future Council for Transportation at Dubai Future Academy. The 15 members of the Council were in attendance comprising experts and visionary leaders from the UAE and abroad


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Mohammed bin Rashid approves a package of ‘Happiness and Leisure’ projects

The projects, aimed at enhancing the happiness of residents, include a Sky Garden, bicycle lanes and promenades at Sheikh Zayed Road, Umm Suqeim and Jumeirah Beach


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Hosting International Conference of Deep Foundations Institute

Dubai’s Roads and Transport Authority (RTA) hosted the International Conference of the US-based Deep Foundations Institute (DFI) at its Head Office on 24-25 April 2019


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Announcing services timing during Ramadan

RTA announced changes to the business hours of all its services during the holy month of Ramadan. RTA services affected by Ramadan timing include customers’ happiness centres, paid parking zones, public buses, Dubai Metro and Tram, marine transit modes, and service-provider


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Processing half a million home-delivery services to clients

RTA announced that it had processed 572,585 home or office-delivery services to clients. It had also received and processed 856 WhatsApp transactions; a service launched a few weeks ago


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Accomplishing 75 smart city and artificial intelligence projects

Projects completed relate to the smart organisation, infrastructure, smart vehicles, data management, artificial intelligence and smart and sustainable transport


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MoU with University of Birmingham to uplift academic & professional research

RTA has signed a Memorandum of Understanding (MoU) with the University of Birmingham Dubai. The MoU calls for the two parties to cooperate in setting up a transport education and research programme that will help to train the next generation of UAE transport engineers


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Public Transport Hackathon concludes with 12 innovative ideas

RTA has concluded the 3rd Public Transport Hackathon held under Youth for Public Transport (Y4PT) initiative of the International Association for Public Transport (UITP)


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Endorsing Sustainability Framework to strike environmental and social balance in projects

The Board of Directors of RTA has endorsed RTA’s Sustainability Framework in a session chaired by HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors


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7 public awareness messages for crossing tramway

RTA has released and awareness campaign that carried 7 educational messages for the public, namely motorists and pedestrians entering the Tram Zone, urging them to comply with the safety and security rules


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Hosting meeting of Waterborne Transport Committee Meeting for the first time in Dubai

RTA is all set for hosting the coordinative meeting of the Waterborne Transport Committee; an affiliate of the International Association of Public Transport (UITP)


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Adding five new Salik services to Dubai Drive app

The step aims to enhance the features of the app and support the Dubai Government Paperless Strategy as well as RTA’s third strategic goal (People Happiness)


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Endorsing ‘Cultural Diversity’ as theme for 6th Dubai International Project Management Forum

The event will be held from 7 to 10 December 2019 in collaboration with Dubai Electricity & Water Authority (DEWA), DP World, Emaar Properties, and Projects Management Institute (PMI)


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RTA and Dubai Police report 700 behavioural offences in buses and facilities

RTA and Dubai Police have launched joint inspection campaigns targeting public buses and bus facilities. The move is part of RTA efforts to ensure the compliance of bus riders with the rules and guidance in place.


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Holding traditional events in celebration of ‘Haq AL Laylah’

RTA held a variety of events to celebrate Mid-Shaaban Night, an event locally known as (Haq Allaylah). Scores of employees took part in the festivity, which forms part of the UAE traditions.


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Briefing Dubai Police on Enterprise Command and Control Centre

The centre is considered one of the biggest and most sophisticated control centres worldwide in terms of smart technology in use, command and control abilities and multi-modal integration


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Holding 3rd Public Transport Hackathon for university students

The hackathon is coordinated with Emaar and Serco and will feature the participation of several university students in the presence of several directors and employees of RTA.


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Al Tayer briefs Italian delegation about investment prospects of RTA

The gathering discussed means of boosting cooperation between RTA and its Italian counterparts, and transport challenges, as well as key projects RTA will be undertaking in future.


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Completes installation of POS devices to ease payment of taxi fares

Taxi riders can now pay for their journeys via nol card, credit card or NFC technology via smartphones using Apple Pay or Samsung Pay.


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Opening five Trucks Rest Areas

The first of these five rest areas is located on Sheikh Mohammed bin Zayed Road, and two rest areas on Emirates Road.The fourth is on Al Ain-Dubai Road at Al Lisaili and the fifth on Lehbab Road at Al Lisaili


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Al Tayer inaugurates world’s first robot-operated number plates factory

HE Mattar Al Tayer, has recently inaugurated the first factory in the world that uses robots in the manufacturing of vehicle number plates, with a capacity of 33,000 plates per day.


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Customers Council ponders service improvement with university students

RTA Customers Council has recently held its 100th session with a group of university students in Dubai in the presence of Mohammed Obaid Al Mulla, RTA’s Board Member and Chairman of Customers Council.


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Holding workshops about artificial intelligence, happiness and future forecasting

The move was part of RTA’s efforts to share knowledge and expertise with various Dubai Government entities in various fields


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Restoring Metro service between DMCC and Ibn Battuta stations as of April 19, 2019

Dubai Metro riders will be able to commute seamlessly between Dubai Multi Commodities Centre (DMCC) (Station 37) and Ibn Battuta (Station 39) from April 19, without having to use the alternative free shuttle bus service


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Al Tayer discusses cooperation with Queensland Premier

The meeting discussed means of boosting cooperation and sharing expertise between RTA and its Australian counterpart. The two leaders also reviewed RTA’s future projects, especially the electric buses.


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Restructuring marine transit lines on Dubai Creek

Dubai’s Roads and Transport Authority (RTA) announced changes in the marine transit network of Dubai Creek as part of its continues efforts to improve service and convenience. The step is in line with RTA’s third strategic goal (People Happiness).


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Dubai Taxi offers 75% discount on flag down rate for passengers arriving through Al Maktoum International Airport

Dubai Taxi announced a discount in taxi flag down rate for passengers arriving through Al Maktoum International Airport (DWC). The rate will go down by 75% for 45 days from April 16 to May 30, 2019


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Dubai's Special Plate Numbers Public Auction revenues exceed AED 23 m

The revenues of the 101st plate numbers public auction organised by Dubai’s Roads and Transport Authority (RTA), reached AED 23,475,000 on Saturday 6 April.


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Completing 80% of roads leading to ‘Jewel of the Creek’ Project

HE Mattar Al Tayer announced the completion of 80% of road works leading to Jewel of the Creek Project undertaken in collaboration with Dubai International Real Estate


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Exhibiting latest motorcycles and safety accessories

Dubai’s Roads and Transport Authority (RTA), in cooperation with Al Yousuf Motors, BMW, Polaris and Harley-Davidson, exhibited an array of motorbikes and safety accessories at the RTA Head Office.


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Carrying out 76k smart inspections of testing centres, driving schools

Roads and Transport Authority (RTA) has carried out 76,046 inspections through the Smart Monitoring Centre in 2018, covering technical testing centres and driving institutes


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Al Tayer reviews work progress of Route 2020 with Alstom

The meeting discussed work progress on Route 2020 for the extension of Dubai Metro Red Line from Nakheel Harbour and Tower Station to the site of Expo 2020 undertaken by the Alstom-led Expolink Consortium


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Opening 9 new bus routes on April 7, 2019

The step aims to support Dubai bus network in line with RTA’s efforts to bring happiness to public transport riders and meet the growing demand for bus service


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Starts installing Smart Gates at Metro Stations of Route 2020

RTA has recently started the installation of Smart Fare Gates at Metro Stations of Route 2020 Project. The gates are characterised by accuracy, efficiency and speed in reading details of nol cards, and picking up vital indicators


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Renewing Dubai Metro Operation & Maintenance Contract with Serco until 2021 at a value of 680 Million Dirhams

The new contract covers the operation & maintenance of the Dubai Metro Red Line Extension Project (Route 2020). This extension spans 15 km and connects 7 stations (5 elevated and 2 underground), and the test-run of the service is expected to start in February 2020


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Community Happiness Index scores 89% in 2018

The Community Happiness Index of RTA has scored 89% last year (2018) compared with 78% scored in 2017, which amounts to an 11% rise according to the report released recently by RTA in this regard


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Celebrating Reading Month by enhancing the reading skills of 25 children

The event, which is part of the UAE National Agenda for the next ten years, aims at mustering all government efforts towards embedding & promoting the culture of reading across the UAE.


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MoU with Aster DM Healthcare for supplying self-use medical devices to bus drivers

Dubai RTA and Aster DM Healthcare Group have signed a Memorandum of Understanding (MoU) whereby the Group will supply digital medical devices to bus stations & depots of RTA


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Opening Phase II of upgrading Ras Al Khor Street and entrances of International City Project

On Saturday 31st of April 2019, RTA will open Phase II of upgrading Ras Al Khor Street (Ex Al Awir) and entrances of International City Project. The project is constructed in coordination with Nakheel, the main developer of the International City


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Offering 90 plates of two, three, four and five digits at its 101st Open Auction

Dubai’s Roads and Transport Authority (RTA) is offering 90 distinguished plates of two, three, four and five digits in the forthcoming 101st open auction


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nol now payable at Al Maya Supermarkets

RTA announced that holders of nol cards could now pay for purchases at Al Maya Supermarkets. The procedure has been enabled through MercuryPay platform


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Brainstorming session to explore future and challenges of electric vehicles

Attendees of the session included representatives of the Supreme Council of Energy, government and private entities, and suppliers of electric vehicles.


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26% of building works completed in Al Barsha Traffic Control Centre

HE Mattar Al Tayer, announced that work completion on the expansion of RTA’s Smart Traffic Systems Project has reached 23%


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Briefing 100 members of Dubai SMEs about contractual systems

RTA) held a two-day induction workshop for more than 100 members of Dubai SME’s to familiarise them with the contractual systems used in RTA’s contracts & procurement


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Honouring winners of 7th Testahel Award during Happiness Week

Awarding the winners is a gesture of recognition of the contribution of organisations and individuals to improving RTA customer services.


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Women Committee celebrates Mother’s Day

Women Committee of RTA has held an array of events marking Mother’s Day (March 21) at RTA’s Head Office. Scores of mothers were at hand to celebrate the day together with children of RTA’s Nursery


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Offering vacancies at the 19th Careers UAE

RTA took part in the 19th edition of Careers UAE which kicked off at the Dubai World Trade Center. The job fair attracted wide participation of various entities and companies in the UAE


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Rolling out diverse activities to mark Happiness Week 2019

RTA has launched an array of entertaining activities as part of its participation in the 3rd Happiness Week (17-22 March 2019). Events included contests, tours, surprises and music festivities.


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Powering Al Qusais Parking Terminal using DEWA’s Shams Dubai

RTA has recently completed the installation of solar panels on the rooftop of Al-Qusais Car Parking Terminal, on the Green Line of Dubai Metro. The move was made in coordination with Shams Dubai smart initiative of DEWA


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Al Tayer opens Al Mutakamela Vehicle Testing and Registration Centre at Al Quoz

It spans an area of 140 thousand square meters rendering it one of the largest technical testing and registration centres in Dubai that serves densely populated areas


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Speed limit on Sh Zayed bin Hamdan Al Nahyan St. raised to 100 kph

RTA and Dubai Police General HQ have decided to increase the speed limit on Sheikh Zayed bin Hamdan Al Nahyan Street in the sector between Dubai-Al Ain Road and Al Yalayes Road from 90 to 100 km/hour as of March 17, 2019


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Customers Council explores needs and aspirations of People of Determination

The Customers Council of RTA has convened in Rashid Center for People of Determination with 73 representatives of entities, people of determination and their parents to discuss the needs and aspirations of this community segment


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MoU with Al-Futtaim Colas LLC for researching sustainable transport infrastructure

RTA has signed a MoU with Al-Futtaim Colas LLC providing for enhanced cooperation in research and innovation, whereby the two parties will undertake initiatives relating to roads and the advanced and sustainable infrastructure of transport


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Al Tayer inaugurates new premises of RTA’s Nursery

HE Mattar Al Tayer, inaugurated the newly built nursery for the children of RTA’s female employees. The new premises enables increasing the intake from 80 to 120 children


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Artificial intelligence to measure customer’s happiness

The step is in line with the UAE Strategy for Artificial Intelligence, Dubai Government Smart City initiative, and RTA’s first strategic goal (Smart Dubai)


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Deploying field mobile command vehicle in support of crises & emergency operations

Dubai RTA has inaugurated the field mobile command vehicle in support of its Crises Management Team. The step is part of RTA’s strategy to better equip the crises and emergencies operations


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Cladding works completed of Al Furjan Station

HE Mattar Al Tayer, announced that the construction progress rate of the entire Route 2020 Project


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International safety operation certification for Dubai Ferry

Dubai RTA has received the ISM Certificate Code from Bureau Veritas Group; a shipping classification organisation approved by the International Association of Classification Societies (IACS).


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Al Tayer honours 20 senior female staff on International Women's Day

HE Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA) has honoured 20 senior most female employees of RTA and praised the efforts and dedication they have shown throughout their career at RTA


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