mParking

Roads & Transport Authority - mParking



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About mParking

RTA's mParking service (mParking) is a new value-added service that will allow motorists to pay for their virtual parking permit using their Etisalat and Du mobile phones by simply sending an SMS in a pre-defined format to 7275 (PARK) thus eliminating the need to walk to the Payment Display (P/D) Machines and search for coins. The mParking service also alerts the motorist via an SMS prior to virtual permit expiry and if needed the motorist can extend his/her parking period from his/her office or home without having to walk to his/her vehicle.

 

Getting Ticket

Pay your parking fee by sending an SMS message from your mobile phone. RTA's mParking is the most flexible way of paying your parking fee with your mobile phone and receive a virtual permit via SMS.

Apply Non registered user


  • Send a SMS message in the following format:
    < Plate No.><space> <Zone No.><space><Duration>
    to the number 7275 (PARK)
  • Example 1: A00000 123A
  • Example 2: A00000 123A 1/2
  • Example 3: A00000 123A 2

Apply registered user


  • Send a SMS message in the following format:
    < Nickname><space> <Zone No.><space><Duration>
    to the number 7275 (PARK)
  • Example 1: Ali1 123A 2
  • Example 2: Ali1 123A
  • Example 3: Ali1 123A 2

Receiving confirmation


  • You will receive a confirmation message which includes your virtual ticket details.

Note: 1/2 an hour ticket is only valid for zone A. The possible duration format for 1/2 an hour mParking SMS service are 1/2, .5, .50, 0.5, 0.50, 30,30min, 30mins, 30minute and 30minutes.
Please do NOT delete this message.

Emirate/Country Code SMS format
Abu Dhabi Emirate AUH Emirate/Country code followed by the plate code <> plate no. <> area no. <> and duration in hours For Example: AUH13 12345 335A 1
SHJ2 12345 335A 2
KSA 123ABC 335A 4
For the motorcycle the message will be started by B For Example: B AUH14 00000 335A 1 *Provided that you use the numbers of local telecommunications companies (du-Etisalat)
Sharjah Emirate SHJ
Ajman Emirate AJM
Umm Al Quwain Emirate UAQ
Ras Al Khaimah Emirate RAK
Fujairah Emirate FUJ
Saudi Arabia KSA
Kuwait KWT
Bahrain BAH
Oman OMN



Ticket Expiry reminder message and Renewal

Ticket Expiry Reminder Message


  • You will receive a reminder message 10 minutes before the ticket expires.

Renewing The Ticket


  • If you wish to extend for another hour, simply send a SMS "Y" to 7275 (PARK).
  • Example: Y and send to the number 7275 (PARK)
  • Note: Please check the terms of service regrading ticket extension.

Terms of Service

 
  • The mParking service is currently available to both Etisalat and Du subscribers for U.A.E.
  • The mParking service user shall ensure there is sufficient balance in their mobile phone account to cover the parking and service charge fees.
  • Registration is not mandatory for Dubai private plate numbers (starting with codes A-M)
  • The mParking service user must follow the instructions illustrated in the user guide and ensure messages are sent in the correct format as specified in the user guide. Service charges shall be applicable in case of wrong message format sent. RTA shall not bare any responsibility or consequences in such cases.
  • A service charge of thirty (30) fils will be charged by the telecom operator in addition to the parking fees.
  • In case of time extension the mParking system will automatically calculate the second tariff step and the user will be charged accordingly. Parking tariff steps are illustrated on the parking machine.
  • The virtual permit is valid for the requested zone only.
  • The service shall adhere to all RTA's terms and conditions.
  • RTA shall not be held accountable in case of service charges deducted and the service was not delivered due to mobile operator system failure or an emergency outage.
  • For enquires or complaints please call the toll free number 8009090
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