- Question 1: Is it possible to register a vehicle if the possession certificate is issued in another emirate?
Answer 1: No, a possession certificate issued in another emirate cannot be used to register the vehicle in Dubai.
- Question 2: What are the conditions to register a heavy vehicle that exceeds 3 tonnes?
- Answer 2: The vehicle's height must be 4.2 m, its width: 2.6 m, and its length depends on the vehicle type.
- Question 3: Can citizens enrolled in the army register a vehicle in Dubai? Are residents allowed to register vehicles?
Answer 3: Citizens are allowed to register vehicles in Dubai even if they are enrolled in the army. Residents are allowed to register the vehicle that meets the Dubai conditions for registering a vehicle.
- Question 4: What types of vehicles are citizens and residents allowed to register?
Answer 4:
Citizens: Light vehicles and motorcycles. They can also register a light bus if the family was comprised of at least 10 members, after presenting a proof (a family book for special reasons or a birth certificate).
Residents: Only light vehicles and motorcycles.
- Question 5: How many vehicles is the customer allowed to register?
Answer 5: The customer is allowed to register an unlimited number of vehicles.
- Question 6: What is the registration validity based on the insurance provided by the customer?
Answer 6: If the insurance was valid for more than 1 year, the registration is valid for more than 1 year, with a maximum validity of 3 years. This is only applicable to new vehicles.
- Question 7: Is the customer with an investment visa allowed to register a vehicle?
Answer 7: Yes, if the visa is valid for at least 6 months.
- Question 8: Is the customer allowed to register light pick-ups?
Answer 8:
Citizens: The customer is allowed to register Double Cab light transport vehicles (4 doors) and Single Cab vehicles (2 doors), which will be given private plates.
Dubai and other emirates residents: The customer is allowed to register light luxury Double Cab vehicles (4 doors) if the vehicles meet the registration conditions.
- Question 9: What are the cases where technical inspection applies?
Answer 9: If the vehicle was purchased from a private enterprise other than the authorised dealers and also if the vehicle is imported or previously owned.
- Question 10: Is the customer allowed to register a vehicle without holding a driving licence?
Answer 10: Yes, if he has a residence visa from Dubai.
- Question 11: Can the customer register a vehicle if he provides the estate property documents?
Answer 11: Yes, if the customer owns the property, and presents his Emirates ID and original passport.
- Question 12: In which cases the technical test undertaken in other emirates is accepted?
Answer 12: It is accepted when registering, renewing or transferring the ownership of light vehicles from Dubai to other emirates.
- Question 13: Can the customer upload the results of the technical test online?
Answer 13: RTA electronically uploads the result of the test.
- Question 14: Is the customer allowed to register vehicles if he has 2 traffic files?
Answer 14: Yes, the customer can register the vehicle after requesting from RTA to merge the 2 traffic files into 1.
- Question 15: What is ownership e-card and what details it includes?
Answer 15: The ownership e-card is an electronic document called Vehicle Licence sent to the customer via email and SMS. It includes all the ownership details including the expiry date, mortgage and insurance.
- Question 16: How can the customer print the ownership e-card or any other document in case he didn’t receive an email or he wanted to verify the vehicle details, renewal date and insurance details?
Answer 16: The ownership e-card may be printed through the Document Validation service, by selecting service type Vehicle Licence then entering the vehicle details to show the print order.
- Question 17: What details are featured on the vehicle licence?
Answer 17: The vehicle licence features all the details related to the vehicle including the expiry date, the mortgage and the insurance details. It is sent via email to the customer in a printable format.
- Question 18: How can the customer show the ownership e-card to the police patrols or officers, or the Licensing Department?
Answer 18: The customer shows the ownership e-card featured in RTA applications and saved on his phone, or the printed copy of the e-card.
- Question 19: How can the customer access the insurance details?
Answer 19: The insurance details are featured on the ownership e-card accessible through RTA smart application, or on the printed copy of the vehicle licence.
- Question 20: How can the customer access the mortgage details?
Answer 20: Mortgage details are featured on all the documents.
- Question 21: What happens when the ownership details are amended?
Answer 21: When amending an ownership detail, like changing the plate number or the vehicle colour, details are updated on the ownership e-card and the vehicle’s licence.
- Question 22: Can the customer register a vehicle in Dubai if he is not an Emirati citizen and his residence visa is from another emirate under the sponsorship of one of his Emirati citizen daughters/sons?
Answer 22: Yes, the vehicle can be registered after presenting a proof (copy of the Emirates ID).
- Question 23: Is the customer obliged to replace the vehicle licence once the electronic ownership phase implemented?
Answer 23: The ownership certificate is replaced only upon its renewal, or in case of replacement of a lost/damaged licence or change in ownership document such as change of colour or plate number or adding or redeeming a mortgage.
- Question 24: In case the customer’s phone number was registered wrongly, how can the link be resent to him?
Answer 24: The customer can check his personal details though RTA Call Centre on 8009090, or print the ownership e-card through the Document Validation service, by selecting service type Vehicle Licence then entering the vehicle details to show the print order.
- Question 25: How can the customer check the expiry date of his vehicle licence?
Answer 25: The vehicle’s expiry date can be checked through the vehicle licence, or the short messages sent to the customer's mobile number.
- Question 26: Can the customer register a right-hand drive vehicle in Dubai?
Answer 26: No, he cannot unless it has a classical plate.
- Question 27: What is the procedure to obtain a third plate for the bicycle rack when registering the vehicle?
Answer 27: During vehicle registration, when obtaining the plates, the customer can choose to Add a Third Plate, according to the procedure approved in the third plate request service, either via the website or the service centres.
- Question 28: What's the process if the customer has a possession certificate and wants to register the vehicle under someone else's name?
Answer 28: The customer can register the vehicle directly under the buyer's name. The customer isn't required to transfer the possession to the buyer before registration. The seller must pay the selling fees (50 AED) and the buyer must pay the registration fees.