Service Details

Roads & Transport Authority - Service Details



Audio help



Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

Home/ RTA Services / Service Details

Applying For A Permit To Transport Passengers In Taxis

This service enables you to obtain a permit to transport passengers in taxis to establish a new franchise company.


All investors are eligible to apply for this service.

Required documents

  1. Work plan that includes operating plan, financial plan, administrative structure and experts that will be hired
  2. Plan to purchase between 250 and 500 vehicles or the number of vehicles specified during the auction
  3. Plan to meet the requirements related to the drivers in terms of training, qualifying and issuing a permit to drive a taxi and other vehicles along with a training and qualifying plan for the human resources
  4. Details proving the administrative and technical expertise of the applicant
  5. Details about the directing manager and his expertise in the field or in the related fields


Permit to transport passengers in taxis.

Service fees

  • 1,000 AED permit fees.


5 years.

Average processing time

  • Centre: 1 hour.

Ways to apply


Through centre:

  • The customer submits the required documents
  • The customer receives the preliminary approval
  • The customer reserves the trade name
  • The customer is required to settle the fees at the Franchise Services Section at RTA headquarters (HQ)
  • The customer participates in the auction at RTA HQ
  • The customer receives the permit in case of winning the bid.

Terms and conditions

  • The company must have an office to manage and operate the fleet with the necessary facilities in addition to specified locations to accommodate the vehicles
  • The company must accept any clarifications issued in terms of special requirements for the activity or any amendments that are issued at a later stage and must comply with all service level agreements
  • The Roads and Transport Authority (RTA) holds an auction every 3 months for this service.


This service has no FAQs.

Do you have any Suggestion or Feedback?



How often do you use the RTA e-Service?

Home/ RTA Services / Service Details

You are being redirected to an external website

Please wait a moment


Content loading ...

Please wait for a moment