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Apply For a Permit to Transport Passengers in Taxis

This service enables you to obtain a permit to transport passengers in taxis to establish a new franchise company.

All investors are eligible to apply for this service.
Required documents
  1. Work plan that includes operating plan, financial plan, administrative structure and experts that will be hired
  2. Plan to purchase between 250 and 500 vehicles or the number of vehicles specified during the auction
  3. Plan to meet the requirements related to the drivers in terms of training, qualifying and issuing a permit to drive a taxi and other vehicles along with a training and qualifying plan for the human resources
  4. Details proving the administrative and technical expertise of the applicant
  5. Details about the directing manager and his expertise in the field or in the related fields
Service fees
  • 1,000 AED permit fees.
Process time
  • 30 working days.
Service Centres
  • Policies of Passengers Transit Activities Section at the Planning and Business Development Department located in the 3rd floor of the headquarters of the Public Transport Agency in Al Muhaisanah 4, from Sunday to Thursday between 7:30 a.m. and 2:30 p.m.

Through service centres

  • The customer submits the required documents
  • The customer receives the preliminary approval
  • The customer reserves the trade name
  • The customer is required to settle the fees at the Franchise Services Section at RTA headquarters (HQ)
  • The customer participates in the auction at RTA HQ
  • The customer receives the permit in case of winning the bid.
Average waiting time
  • 1 hour.

5 years.

What you will get

Permit to transport passengers in taxis.

Terms and conditions
  • The company must have an office to manage and operate the fleet with the necessary facilities in addition to specified locations to accommodate the vehicles
  • The company must accept any clarifications issued in terms of special requirements for the activity or any amendments that are issued at a later stage and must comply with all service level agreements
  • Holding the auction according to section needs or according to what the Roads and Transport Authority (RTA) determines.

This service has no FAQs.

Home/ RTA Services / Service Details

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