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Manage eWallet Account

Create and manage your eWallet to pay for RTA services. You can top up your balance, view your transactions, update your account details, cancel your eWallet when needed, and refund your remaining balance.


Output

Cancellation of the account and refund of the remaining balance


Ways to Apply

Website
  • Website

Channels

Steps

  1. Log in using your username and password, or UAE Pass.
  2. Click Cancel eWallet Account .
  3. Verify that the eWallet is cancelled and refund initiated through the system.
  4. Receive the status of the refund application from the Finance Department through email.
  5. Receive the refund amount in your bank account.

Service Time

Instantly to cancel the account and according to RTA procedure to refund the remaining balance

Important to Know

You Should Know

  1. You must follow up with the Finance Department to refund the remaining balance.

Eligible Categories

Citizens and residents with a valid eWallet account

Service Requirements

None

Fees

  • Free

Terms and Conditions

None

Updated on: 03-December-2025

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