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Apply for Multi- Storey Parking Permits

This service enables you to obtain a parking permit for multi-storey parkings provided by RTA.

Apply Now
Apply Now
Eligibility
Governmental bodies, companies and individuals who live near one of the 8 RTA multi-storey parkings are eligible to apply for this service.
Required documents

For individuals

  1. Copy of the house Title Deed or the tenancy agreement approved by Ejari

For companies

  1. Copy of the Title Deed or the tenancy agreement approved by Ejari

For governmental entities

  1. An official letter form the governmental entity.
Service fees

To issue the permit

  • 700 AED permit for 30 days.
  • 2,000 AED permit for 3 months
  • 4,000 AED permit for 6 months
  • 8,000 AED permit for 1 year
  • +20 AED Knowledge and Innovation fees

Note: 5% VAT is added to the service fees for this type of permit.

To pay parking fees

  • 5.5 AED including VAT for each hour starting from the time of the ticket issuance
  • 42 AED including VAT for one day
  • In case of losing the ticket: 150 AED fine + parking fees according to the duration.
Process time
  • To issue the permit: 2 working days
  • To pay the parking fees: instantly.
Website
Customer Happiness Centres
Ticket Vending Machines
  • Pay on Foot machines
  • Payment windows
Process

To issue the permit

Through Website

  1. The customer logs in to RTA website.
  2. The customer selects Apply for Multi- Storey Parking Permits service.
  3. The customer clicks Apply Now.
  4. The customer selects Multi- Storey Parking Permits.
  5. The customer fills the required details and selects the requested building for which the permit is required.
  6. The customer uploads the required documents.
  7. The customer receives the response (approval/rejection) through SMS.
  8. In case of approval, the customer receives the printed permit from Customer Happiness Centre - Umm Ramool

Through Customer Happiness Centres

  1. The customer presents the required documents at the service centre.
  2. The customer receives the response (approval/rejection) through SMS.
  3. The customer settles the fees in cash or by credit card.
  4. The customer receives an SMS and an e-mail with the payment receipt.
  5. The customer receives the permit.

To pay short stay parking fees during the day in multi-storey buildings

Pay on Foot machines

  1. The customer takes the ticket from the machine upon entering the parking.
  2. The customer settles the fees through the machine while leaving the parking.

Through Payment Windows

  1. The customer takes the ticket from the window upon entering the parking.
  2. The customer settles the fees through the window while leaving the parking.

Note: Pay on Foot machines are located in RTA’s multi-storey parking buildings to help saving time at exit gates when settling the fees through the windows.

Average waiting time
  • Website: instantly
  • Pay on Foot machines and payment windows: instantly
  • Customer Happiness Centres: 5 minutes.
Validity

30 days, 3 months, 6 months or 1 year.

What you will get
  • Permit for multi-storey parkings
  • Paying parking fees.
Terms and conditions
  • The service fees must be settled in the UAE currency (AED) only.
  • The management of the multi-storey parking is not responsible for any traffic jam outside the parking during the peak hours which might affect the fees.
  • The maximum duration for using Multi-Storey car parking is 30 consecutive days.
  • The customer must abide by the traffic laws and must not hinder the traffic flow.
  • The permit must be issued in the name of the party or the company or the individual requesting the permit.
  • The permit is issued according to the authorised numbers for each building of the multi-storey parking, the priority of the requests, the location of the requester with respect to the building and the evaluation of the concerned department.
  • The customer cannot use the permit for reserved parkings or those allocated to other parties.
  • The fine for parking the wrong way is 200 AED.
  • The fine for parking in reserved parking spots is 1,000 AED.
  • The fine for exceeding the maximum parking period of 30 days is 500 AED.
FAQs
  • Question 1: Can Multi-Storey building parking permits be used in public parkings?

Answer 1: No, Multi-Storey building parking permits cannot be used in public parkings.

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