Pay Fines Related to Public Transport Passengers
Pay fines related to public transport passengers (public bus, metro, tram, and marine transport) issued against you for violating the laws and regulations relating to the use of public transport means.
Select fine type
Output
Fine payment receipt
Ways to Apply
Website
- Website
- RTA Smart Apps
- RTA Partner Apps
- Self Service Machines
- Customer Happiness Centres
Channels
Steps
- Go to Pay Fines Related to Public Transport page.
- Search for the fine through its number, your Emirates ID number, or Passport number, then click Next.
- Select the fine you want to pay, enter your phone number and email address, then click Next .
- Click Pay Now after agreeing to the terms and conditions.
- Enter the payment details, then click Pay.
- The payment confirmation page appears on the screen and you can download the payment receipt from the website or receive it by email.
Service Time
Instantly
Channels
Steps
- Log in through UAE Pass, or continue as guest.
- Apply for the service.
- Enter the fine number, your Emirates ID number, or Passport number.
- Pay the fine.
- Receive the payment receipt through email or SMS.
Service Time
Instantly
Channels
- Dubai Now ( Google play - App store )
Steps
- Log in through UAE Pass.
- Apply for the service.
- Enter the fine number, your Emirates ID number, or Passport number.
- Pay the fine.
- Receive the payment receipt through SMS or email.
Service Time
Instantly
Channels
Steps
- Apply for the service.
- Enter the fine number.
- Pay the fine and fees.
- Receive the payment receipt through SMS or email.
Service Time
Instantly
Channels
Steps
- Provide the fine number.
- Pay the fine and fees.
- Receive the payment receipt through SMS and email.
Service Time
Instantly
Important to Know
You Should Know
- You can enquire about the fine or ask the counter employee for assistance at Al Qusais and Al Rashidiya bus stations only.
- You can pay fines on the spot to the inspectors and receive a payment receipt .
- You can dispute fines you think you wrongfully received free of charge, through RTA Website , after providing the following documents:
- Fine number
- Copy of the fine details
- Letter with the bank account number (if the fine is paid)
- Emirates ID or Passport
- Payment receipt (if the fine is paid).
- To submit a dispute application, follow the steps below:
- Go to the Dispute Fines page.
- Enter the information.
- Upload the documents.
- Receive the dispute application reference number and then its status (approved/rejected) through SMS within 30 working days from the date of receipt of the appeal. This duration can be extended if required.
- If your application is approved, the fine is cancelled in the system and you receive the refund amount in your bank account within 5 days.
- If your application is rejected and the fine isn't paid yet, receive the fine details, and payment modes and channels through email and SMS, or view them on the dashboard.
- The Grievance Committee has the right to reconsider or extend the dispute review period for more than 30 days, if there's new evidence that wasn't previously submitted, according to the Committee policy.
Eligible Categories
Citizens, residents, and visitors
Service Requirements
One of the following
- Fine number
- Emirates ID
- Passport number
Fees
- Fine amount
- Knowledge and Innovation: AED 20 (per fine)
Payment Methods
- Cash
- Credit or debit card
Terms and Conditions
None
FAQs
- Q : Is there a specific time to pay the fine, failing which it will be increased?
- A : No, you can pay the fine at any time.
- Q : Do I have to log in to the website to pay the fines?
- A : No.
Updated on: 06-January-2026