Apply for a Driver Experience Certificate
Obtain a Driver Experience Certificate stating the date you started driving and the type of driving, or a To Whom It May Concern Certificate stating that you don't have a current training file or a Driving Licence.
Select the certificate type you want
Output
Driver Experience Certificate, valid for 60 days
Ways to Apply
Website
- Website
- Mahboub Chatbot
- RTA Smart Apps
- RTA Partner Apps
- Self Service Machines
Channels
Steps
- Go to Apply for a Driver Experience Certificate page.
- Log in through your account or by entering one of the following details:
- Emirates ID number and expiry date
- Driving Licence number and issuance date
- Plate number .
- Enter the OTP sent to your registered phone number.
- Apply for an Experience Certificate.
- Pay all the fines and fees.
- Receive the certificate by email.
Service Time
Instantly
Channels
- Mahboub Chatbot on RTA Website
- Mahboub Chatbot on RTA Smart Apps
Steps
If you have an RTA account:
- Type "Driver experience certificate" in Mahboub chat box.
- Click Apply Now .
- Enter your username.
- Enter the OTP sent to your registered phone number.
- Enter your Traffic File number, Driving Licence details, and birth year.
- Select the delivery method.
- Confirm your pre-filled contact details.
- Agree to the Terms and Conditions.
- Pay the fees and fines.
- Receive the reference number of the transaction.
- Receive the certificate by email.
If you don't have an RTA account:
- Type "driver experience certificate" in Mahboub chat box.
- Click Apply Now.
- Enter your Traffic File number, Driving Licence details, and birth year.
- Select the purpose of the certificate.
- Agree to the Terms and Conditions.
- Pay the fees and fines.
- Receive the reference number of the transaction.
- Receive the certificate by email.
Service Time
Instantly
Channels
Steps
- Apply for the service by logging in using your username or continue as a guest, then select Driver Experience Certificate .
- Check the Driving Licence details.
- Select the purpose of the certificate.
- Pay the traffic fines, if any, and the fees.
- Receive the certificate by email.
- You can view the certificate in My Docs .
Service Time
Instantly
Channels
- Dubai Now ( Google play - App store )
Steps
- Log in to the app and click Services , then Transport , then My Licence, and then select the Driver Experience Certificate service.
- Select the purpose of the certificate.
- Pay the fines, if any, and the fees.
- The certificate is issued and you can check it and download it in PDF format.
- Receive the certificate by email.
Service Time
Instantly
Channels
Steps
- Enter your Driving Licence details.
- Pay all the fines and fees.
- Receive the certificate.
Service Time
Instantly
Important to Know
You Should Know
- You must authenticate the Driver Experience Certificate from the Ministry of Foreign Affairs in Dubai to use it outside the country.
Eligible Categories
Citizens and residents with a Driving Licence issued in Dubai
Service Requirements
- Driving Licence details
Fees
AED 120
| Certificate | AED 100 |
| Knowledge and Innovation | AED 20 |
| Total | AED 120 |
Payment Methods
- Credit card
Terms and Conditions
None
FAQs
- Q : Can I still apply for a Driver Experience Certificate if I don't have an RTA account?
- A : Yes.
- Q : Can I obtain a Driver Experience Certificate if my Driving Licence is expired?
- A: Yes.
- Q : What's the process in case I'm in a country that doesn't accept e-certificates?
- A: You must have the certificate stamped and authenticated by the Authentication Section at the Ministry of Foreign Affairs in Dubai.
- Q : If my Driving Licence was transferred to Dubai from another emirate and I applied for an Experience Certificate, what information will be reflected in the Driver Experience Certificate?
- A: The experience certificate will only include traffic records from Dubai and will reflect the licence issuance date as recorded by the other emirate.
- Q : If I have a manual or automatic Driving Licence, for example, in the Light Vehicle category, what information will be reflected in the Experience Certificate?
- A: The licence information will be listed under "vehicle classes" as follows:
- For manual Driving Licence: Light Vehicle
- For automatic Driving Licence: Light Vehicle Automatic.
- A: The licence information will be listed under "vehicle classes" as follows:
- Q: If the UK traffic authority didn't accept the Driver Experience Certificate to exchange the Dubai Driving Licence and instead requested a "To whom it may concern licence data verification", what should I do?
- A: The Experience Certificate was enhanced and updated to meet the standards for overseas use. For this certificate to be acceptable overseas, you must visit the Ministry of Interior website or use the Ministry of Interior application (MOI) to request a "To Whom It May Concern" certificate. Additionally, you must visit the Ministry of Foreign Affairs for authentication.
- Q: What are the steps to apply for a Driver Experience Certificate without login?
- A: You must follow the below steps on RTA website:
- Go to RTA website .
- Click Licensing Services under Discover more .
- Select Driver Licence Services .
- Select a verification method (by plate number, Driving Licence, or licence application).
- Access the services and select Licensing then Licence .
- Click Experience Certificate .
- Select the purpose/reason for requesting the certificate.
- Agree to the Entry Fee Terms and Conditions.
- A: You must follow the below steps on RTA website:
- Q: What's the procedure if I want to apply for a Driver Experience Certificate online, but my Emirates ID isn't updated in the Traffic File?
- A: You're advised to apply for the service via the self service machines.
Updated on: 05-January-2026