Roads & Transport Authority - Public Transport

Congrats on the new house, settle down yet ? Great

Now it is time to discover how you can get around 

Start by opening the S'hail app to see available public transportation near you 

To Start your Journey, now you can locate the bus routes nearest to you

Being connected has never been easier 

Use our new public transport feature today

S'hail, everyday a smarter way.

Are you in a harry to catch your next bus and don't want to wast time queuing ?

now you can use your S'hail app to top up your not card

a few easy steps to do it before you start your journey

long queues and top up machines are a thing of the past 

S'hail, everyday a smart way

open the s'hail app to plan a journey

select the nearby tap and tap the live icon

see and track the real time location of your bus

walk to the bus stop, there is no rush, you know exactly when it is arriving

here you are, right on time

now you are on the bus, no fuss

Use our new live location service today

S'hail, everyday smarter way

Long working day ? and you are not sure if you will catch your ride ?

No worries, Just one click

You can track the departure time of deferent transport modes around you, so you can start your journey will peace of mind

Use your new departure feature today

S'hail .. everyday smarter way

We hope you had a lovely journey and thank you for using our app.

Tell us how satisfied you were with your experience through the happiness meter and rate us on the Google play and Apple store.

Your opinion pushes us to get better.

Use our new happiness meter feature today.

S'hail, every day a smarter way.

"Dubai Metro was once a dream

I was 10 years old when I visited London in 1959 with my father who insisted to see a train's cockpit

50 years later Dubai metro came true in 2009 

nothing is impossible in life if you can imagine it"

his highness Sheikh Mohammed bin Rashid Al Maktoum

Route 2020 project is the new 15 kilometer extension to Dubai Metro

with 11.8 KM above ground and 3.2 KM under ground.

The route will link Jable alley station with the expo 2020 site.

It features 7 stations, five elevated ones and two under ground with an overall project cost of 11 billion dirhams.

Route 2020 boasts of  the new Jumeirah golf estates station the biggest station on the entire Dubai metro network covering the area of 28500 square meters and accommodation approximately 250000 passengers daily. 

Route 2020 is part of Dubai's ambitious plan to extend its rail network to cover new areas with a 270000 population density and boost Dubai's economic growth creating new investment opportunities along the metro route all the way to the al maktoum international airport 

Based on a true story.

Over here, please.

Alright, sir.

How much is the bill?

AED 50.

Thank you for using Dubai Taxi Corporation taxi - please be sure to take your valuable belongings and the journey receipt as you're leaving the taxi

Here you go.

Thank You!

I wish you a happy day.

To the airport, please.

AED 25, sir.

Okay, sorry just a minute.

Good morning, this is Abdul Rahman from the lost and found department. How may I help you?

I lost my wallet in Dubai Taxi.

May I have your full name please?

My name is Ahmed Mohammed Sami.

Can you give me the departure and arrival points of your trip?

From Al Garhoud to Downtown

How much was the fare?

The fare was AED 50.

And at what time did the trip end?

Around 1 O'clock.

Thank You, Ahmed, we will contact you soon. Thanks for contacting RTA, Have a good one.

The Taxi has been located at Dubai airport, Terminal 3.

Hello

Hello, this is this is Abdul Rahman, from the RTA call center. We received a report from a passenger about the loss of his wallet inside your taxi.

May you check your vehicle, please?

nothing, I searched everywhere. I did not find anything.

Is it possible to wait in the same place? One of the RTA inspectors will be there is 15 minutes.

The Taxi's CCTV cameras show that another passenger used the taxi and took the wallet.

The video is received and it will be sent to the command center for the action needed.

Ahmed, this is your wallet, check if anything is missing.

All is good, Thank You.

Commute Safely 

Tech Taxi initiative

Book Hala Taxi using Careem App

Get a Taxi in less than 3.5 minutes

Multiple payment options

Free "WiFi UAE"

Language Translation, Chat with your driver in your language

Manage your route and share your location

Currency conversion