Roads & Transport Authority - Public Transport

"Dubai Metro was once a dream

I was 10 years old when I visited London in 1959 with my father who insisted to see a train's cockpit

50 years later Dubai metro came true in 2009 

nothing is impossible in life if you can imagine it"

his highness Sheikh Mohammed bin Rashid Al Maktoum

Route 2020 project is the new 15 kilometer extension to Dubai Metro

with 11.8 KM above ground and 3.2 KM under ground.

The route will link Jable alley station with the expo 2020 site.

It features 7 stations, five elevated ones and two under ground with an overall project cost of 11 billion dirhams.

Route 2020 boasts of  the new Jumeirah golf estates station the biggest station on the entire Dubai metro network covering the area of 28500 square meters and accommodation approximately 250000 passengers daily. 

Route 2020 is part of Dubai's ambitious plan to extend its rail network to cover new areas with a 270000 population density and boost Dubai's economic growth creating new investment opportunities along the metro route all the way to the al maktoum international airport 

4 main guidelines for your commute

Use hand sanitizer

Wear Gloves

Wear Face mask

Maintain physical distance of 2 meters

Hygiene tips on public transport
Maintain personal hygiene
Wash your hands often with soap and water for a minimum of 20 seconds
If soap and water are not available, use an alcohol-based hand sanitiser
Use tissues when you cough or sneeze
If no tissue, cough or sneeze into your upper sleeve
Limit cash payments and use cards
Clean and sanitise your hands before and after touching objects and surfaces
Don't shake hands with others and don't contact them directly
Don't touch your eyes,nose, and mouth with unwashed hands
Don't come into close contact with people who look unwell
Cover your hands when clicking the pedestrian signals or use a sanitiser after clicking the button
Keep a distance between you and others on public transport
Stay seated on public buses
Don't panic and enjoy your trip
Follow the instructions and guidelines of the Health Authority for sickness and quarantine

Based on a true story.

Over here, please.

Alright, sir.

How much is the bill?

AED 50.

Thank you for using Dubai Taxi Corporation taxi - please be sure to take your valuable belongings and the journey receipt as you're leaving the taxi

Here you go.

Thank You!

I wish you a happy day.

To the airport, please.

AED 25, sir.

Okay, sorry just a minute.

Good morning, this is Abdul Rahman from the lost and found department. How may I help you?

I lost my wallet in Dubai Taxi.

May I have your full name please?

My name is Ahmed Mohammed Sami.

Can you give me the departure and arrival points of your trip?

From Al Garhoud to Downtown

How much was the fare?

The fare was AED 50.

And at what time did the trip end?

Around 1 O'clock.

Thank You, Ahmed, we will contact you soon. Thanks for contacting RTA, Have a good one.

The Taxi has been located at Dubai airport, Terminal 3.

Hello

Hello, this is this is Abdul Rahman, from the RTA call center. We received a report from a passenger about the loss of his wallet inside your taxi.

May you check your vehicle, please?

nothing, I searched everywhere. I did not find anything.

Is it possible to wait in the same place? One of the RTA inspectors will be there is 15 minutes.

The Taxi's CCTV cameras show that another passenger used the taxi and took the wallet.

The video is received and it will be sent to the command center for the action needed.

Ahmed, this is your wallet, check if anything is missing.

All is good, Thank You.

Commute Safely 

Tech Taxi initiative

Book Hala Taxi using Careem App

Get a Taxi in less than 3.5 minutes

Multiple payment options

Free "WiFi UAE"

Language Translation, Chat with your driver in your language

Manage your route and share your location

Currency conversion