Roads & Transport Authority - Service Details

• RTA Website

• Dubai Drive
• RTA Dubai

• Dubai Now (Google play - App store)

• Mahboub Chatbot on RTA Website
• Mahboub Chatbot on RTA Smart Apps

• Customer Happiness Centre - Umm Ramool
• Customer Happiness Centre - Deira
• Customer Happiness Centre - Al Barsha
• Customer Happiness Centre - Al Manarah
• Customer Happiness Centre - Al Twar
• Customer Happiness Centre - Al Kifaf
• Tasjeel Al Tawar
• Barsha Tasjeel
• Muhaisna Shamil
• Tamam Vehicle Testing
• Al Qusais Tasjeel
• Wasel Vehicle Testing - Al Jaddaf

Through RTA website, smart apps and self service machines

1. The customer clicks on the tab of Licensing Services.
   
2. The customer enters the plate details or the licence number or the fine number or the traffic file number.
3. The customer settles the fines by credit card or e-wallet.
   
4. The customer receives the receipt through e-mail.

Through Mahboub Chatbot

1. The customer types pay vehicle fines.
2. The customer enters the plate details or the licence number or the fine number or the traffic file number.
3. The customer settles the fines by credit card.
4. The customer receives the receipt through e-mail.

• Instantly.

This service has no validity.

Paying the fines.

• The customer must refer to the concerned authorities that issued the fines if they were unpayable.