Accessibility

Text Size
Aa
Medium
Aa

Audio help

Sign language

Off

Colours

Other Languages

Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

To revert back to original language please click Show Original in the google toolbar that will appear on top of the page.


Home/ RTA Services / Service Details
Share icon
linked share whatsapp share

Apply for Renting Dubai WaterBus

This service enables you to rent a WaterBus or an AC Abra. The two different types of vessels provide you with the best journey experience, based on the operational conditions.

Apply Now
Apply Now
Eligibility
All individual customers and companies are eligible to benefit from this service.
Required documents
  1. Booking number
  2. Payment receipt.
Service fees
  • 580 AED per hour.
Process time
  • 2 days.
Website
Marine Transport Stations
Process

Through Website

  1. The customer visits the website and fills the form with the required information.
  2. The customer receives a phone call from the Operation Control Centre (OCC) of Marine Transport to confirm the booking and the details.
  3. The customer receives an email to confirm the reservation and to pay at the station 24 hours before the time of the trip.
  4. The customer heads to the station 15 min before the specified date and provides the driver with the booking number.

Through email

  1. The customer sends an email with the below details:
    • Date and Time
    • Type of the trip (commuter or charter)
    • Departure station
    • Arrival station
    • Number of passengers.
  2. The customer receives an email to confirm the reservation.
  3. The customer pays in one of the three stations Marina Mall, Al Ghubaiba or Al Jaddaf marine station 24 hours before the trip time.
  4. The customer heads to the station 15 min before the specified time and provides the driver with the booking number and payment receipt.

Through Marine Stations

  1. The customer heads to the station to book and confirm 24 hours before the time of the trip.
  2. The customer settles the required fees.
  3. The customer receives the service on the confirmed date and timing.
Average waiting time
  • Instantly.
Validity

This service remains valid until used.

What you will get

Renting Dubai WaterBus/AC Abra

Terms and conditions
  • The customer must comply with the terms and conditions listed in the agreement.
  • The customer must book the trip 2 days in advance to make sure the vessel is available.
  • The customer must be at the station 15 minutes before the start of the trip.
  • The route of the trip is subject to change or cancellation due to weather conditions or for safety and security reasons.
  • The customer is fined in case of misconduct as per the violation and fines list available in marine transport stations.
  • It is not allowed for children under the age of 12 to use marine transport if not accompanied by an adult, and must present a valid Emirates ID of the child.
  • Children under 12 years accompanied by an adult must wear a life jacket while on board.
  • A Valid Emirates ID of the child must be presented to the Ticketing and Information Office at Marine Transport Stations.
  • To check the rules to follow when using Marine transport means click here.
FAQs
  • Question 1: What is the capacity of the WaterBus?

Answer 1: The WaterBus accommodates up to 23 passengers.

  • Question 2: What is a One Day Pass (ODP)?

Answer 2: It is a one-day ticket that can be used by one passenger to travel using AC Abra as many times between as many Dubai Marina stations. It can be purchased at any of the 5 stations in Dubai Marina Mall for 25 AED.

  • Question 3: Is it possible to check the buyer’s name of the one-day pass?

Answer 3: It is possible to check the buyer’s name, only if the customer provided his personal information upon purchasing the pass.


Home/ RTA Services / Service Details

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment