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Request For Public Traffic Services For Locals Only

These services enable you to request a study for some required works on the roads, complaints, suggestions such as (hatching parking space, fixing a sign, closing a road for a social event, etc.). Approval of maintenance department and/or parking department is required.


Consultants and contractors are eligible to apply for this service.

Required documents

  1. Covering letter directed to ROW services manager
  2. Affection plan
  3. Design plan from Dubai Municipality showing entry/exit
  4. Photographs of the location
  5. Emirates ID
  6. Completion certificate or building permit
  7. Trade licence if requested (Dubai only)
  8. Plan showing surrounding roads


Permit for the requested service.

Service fees

This service is free.


The validity varies according to the condition and the type of the request.

Average processing time

  • Centre: 10 minutes.

Ways to apply


Through centre:

  • The customer submits the required documents
  • The customer is required to settle the fees
  • The customer receives the permit.

Terms and conditions

  • The consultant or contractor must be present in person.


This service has no FAQs.

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