Service Details

Roads & Transport Authority - Service Details



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Home/ RTA Services / Service Details

Cancel the e-Wallet Account

This service enables you to cancel the e-wallet account and refund the remaining balance.

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Eligibility
All individuals are eligible to apply for this service.
Required documents
  1. Original Emirates ID
  2. Number of the e-wallet account.
Service fees
  • This service is free.
Average processing time
  • NOL website: instantly.
Website
Process

Through website:

  • The customer logs in using the username and password and proceeds to the service of cancelling the account
  • The concerned department at the Roads and Transport Authority (RTA) receives the request, checks it and approves the cancellation
  • The department transfers the request to the Finance Department to issue a cheque
  • The customer receives the cheque from the Finance Department’s office at RTA, from Sunday to Thursday between 8 a.m. and 2 p.m.
Validity

Permanent.

What you will get
  • Refunding the remaining balance
  • Cancelling the account.
Terms and conditions
  • The customer must check with the Finance Department to receive the cheque.
FAQs

This service has no FAQs.


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