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Home/ RTA Services / Service Details
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Cancel the e-Wallet Account

This service enables you to cancel the e-wallet account and refund the remaining balance.

Apply Now
Apply Now
All individuals and companies are eligible to apply for this service.
Required documents


  1. Valid Emirates ID.


  1. Valid trade licence
  2. Official letter from the bank with the IBAN number
  3. Passport Copy.
Service fees
  • This service is free.
Process time
  • Cancelling the account: instantly
  • Refunding the remaining balance: according to RTA applied procedure.
Mobile Application

Through the website or mobile application

  • The customer logs in to e-wallet account.
  • The customer clicks on "Cancel e-Wallet Account".
  • The account is cancelled.
Average waiting time
  • Instantly.


What you will get
  • Refunding the remaining balance
  • Cancelling the account.
Terms and conditions
  • The customer must check with the Finance Department to receive the cheque.
  • Companies can apply to the service through the website and mobile application.
  • Individuals can apply to the service only through the website.
  • Once the application submitted, the customer is contacted to provide the required documents, then notified by email of the approval or rejection.

This service has no FAQs.

Home/ RTA Services / Service Details

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