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Renewing​ Travel Pass

This service enables you to renew the travel pass after its expiry.

Eligibility

NOL card holders are eligible to benefit from this service.

Required documents

  1. NOL card

Output

Travel pass.

Service fees

The fees of the service vary according to the region and the validity of the pass.

Note: For more details the customer must download the NOL brochure.

Validity

7 days, 30 days, 90 days or 365 days.

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Average processing time

  • NOL website: 10 minutes
  • Mobile application: 10 minutes
  • Ticket vending offices: 10 minutes.

Ways to apply

Process

Through online channels:

  • The customer enters the number of the NOL card
  • The customer specifies the travel zone and the desired validity of the service
  • The customer is required to settle the fees by credit card
  • The travel pass is renewed:
    • If the customer renews the pass 5 days before its expiry, the pass will be renewed on its expiry date
    • If the customer renews the pass 5 days after its expiry, the pass becomes valid on the renewal date.

Through ticket vending offices:

  • The customer presents the NOL card
  • The customer specifies the region of the journey and the desired validity of the service
  • The customer is required to settle the fees
  • The travel pass is renewed:
    • If the customer renews the pass 5 days before its expiry, the pass will be renewed on its expiry date
    • If the customer renews the pass 5 days after its expiry, the pass becomes valid on the renewal date.

Terms and conditions

  • The customer can renew the pass 5 days before or after its expiry
  • The customer can refund the balance of the travel pass in case of unused NOL card, and in case of its damage or loss
  • The customer cannot refund the value of services that are used
  • The validity of the travel pass starts upon its activation. The customer cannot use it once it expires even if he did use it on public transport.
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FAQs

This service has no FAQs.

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