Service Details

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To Whom It May Concern Certificate/Replacing A Lost Export Certificate

This service enables you to apply for a "to whom it may concern" certificate indicating that an export certificate is issued for the vehicle. The export certificate states the vehicle's details, the name of the recipient and the date of issuance. There is no need to inspect the vehicle if it is outside the country and to check the expiry date of the export plates.


Individual customers, citizens and residents, and companies are eligible to apply for this service.

Required documents

For individuals:

  1. Original Emirates ID to update the information in case of an expired ID.
  2. Certificate of the vehicle's data.

For companies:

  1. Official letter in Arabic from the company requesting the replacement of a lost or damaged vehicle export certificate
  2. Copy of the trade license
  3. Endorsement of signature and Authorization letter
  4. Certificate of the vehicle's data.


To whom it may concern certificate/replacing a lost export certificate.

Service fees

  • 100 AED Certificate Fees.
  • +20 AED Knowledge and Innovation fees.



Average processing time

  • Service centres and service providers: 10 minutes.

Ways to apply


Through service centres:

  • The customer presents the required documents at the service centre
  • The customer is required to settle the fees to get the receipt
  • The customer receives the certificate from the centre.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The customer is required to settle all the traffic fines before receiving this service.


This service has no FAQs.

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