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Replacing A Lost Or Damaged Vehicle Export Certificate

This service enables you to replace a lost or damaged vehicle export certificate.

Eligibility

Individual customers, citizens and residents, and companies are eligible to apply for this service.

Required documents

For individuals:

  1. Original Emirates ID to update the information in case of an expired ID
  2. Original certificate in case of damage
  3. Vehicle technical inspection in case of lost certificate

For companies:

  1. Official letter in Arabic from the company requesting the replacement of a lost or damaged vehicle export certificate + copy of the trade license + Letter of Credit Authorization Form (LCAF)
  2. Original certificate in case of damage
  3. Vehicle technical inspection in case of lost certificate

Output

Export certificate.

Service fees

10 AED.

Validity

Permanent.

Average processing time

  • Mobile application: instantly
  • Service centres and service providers: 10 minutes.

Ways to apply

Process

Through mobile application:

  • The customer enters the vehicle's details
  • The customer receives the certificate through 1 of the following channels:
    • A courier company for a charge of 20 AED. The courier company makes 3 attempts to deliver the certificate before sending it back to the centre where the customer collects it.
    • The Customer Happiness Centre in Al Barsha or Deira.

Through service centres:

  • The customer presents the required documents at the service centre
  • The customer is required to settle the fees
  • The customer receives the export certificate.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The customer is required to settle all the traffic fines before receiving this service.

FAQs

This service has no FAQs.

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