Service Details

Roads & Transport Authority - Service Details



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Home/ RTA Services / Service Details

Apply for Replacing the Lost/Damaged Ownership Certificate of a Special Plate Number

This service enables you to apply for replacing a lost or damaged ownership certificate of a special plate number.

Eligibility
Individual customers, citizens and residents, and companies that have private vehicles are eligible to apply for this service.
Required documents

For companies:

  1. Official letter in Arabic from the company
  2. Trade license.
Service fees
  • 100 AED service fee
  • 25 AED short plate
  • 35 AED long plate
  • +20 AED Knowledge and Innovation fees.
Average processing time
  • Website: instantly
  • Mobile application: instantly
  • Service centres and service providers: 10 minutes.
Website
Mobile Application
Service Centres
Call Centre
  • 8009090.
Process

Through website and mobile application:

  • The customer logs in using the username and password
  • The customer enters the plate number information
  • The customer is required to settle the service fees and the traffic fines by credit card
  • The customer receives the certificate from the Customer Happiness Centre in Deira or through a courier company for a charge of 25 AED. The customer chooses the delivery date during the completion of the transaction.

Through service centres:

  • The customer presents the required documents
  • The customer is required to settle the service fees and the traffic fines
  • The customer receives the certificate from the centre

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer provides the call centre with the plate number information
  • The customer is required to settle the service fees and the traffic fines by credit card
  • The customer receives the certificate through a courier company for a charge of 25 AED. The customer chooses the delivery date during the completion of the transaction.
Validity

This service has no validity.

What you will get

Special number ownership certificate.

Terms and conditions
  • The customer or the legal representative or partners must be present in person
  • The customer is required to settle all the traffic fines before receiving this service.
FAQs

This service has no FAQs.


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