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Replacing A Lost Or Damaged Distinguished License Plate Certificate

This service enables you to apply for replacing a lost or damaged distinguished plate number.

Disclaimer

​Reference to the UAE Cabinet Decision (30) of 2017 on traffic and traffic safety services, the fees of driving licenses and vehicles are changed. For more information please visit https://www.rta.ae/links/lic-updates.pdf or contact RTA call centre on the following number: 8009090.​

Eligibility

Individual customers, citizens and residents, and companies that have private vehicles are eligible to apply for this service.

Required documents

For companies:

  1. Official letter in Arabic from the company + Trade license

Output

Distinguished number ownership certificate.

Service fees

  • 100 AED service fee
  • +20 AED knowledge and innovation fees
  • 25 AED short plate
  • 35 AED long plate
  • +10 AED sticker fee for back plate

Validity

This service has no validity.

Average processing time

  • Mobile application: instantly
  • Website: instantly
  • Service centres and service providers: 10 minutes.

Ways to apply

Process

Through website and mobile application:

  • The customer logs in using the username and password
  • The customer enters the plate number information
  • The customer is required to settle the service fees and the traffic fines by credit card
  • The customer receives the certificate from the Customer Happiness Centre in Deira or through a courier company for a charge of 20 AED. The customer chooses the delivery date during the completion of the transaction.

Through service centres:

  • The customer presents the required documents
  • The customer is required to settle the service fees and the traffic fines
  • The customer receives the certificate from the centre

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer provides the call centre with the plate number information
  • The customer is required to settle the service fees and the traffic fines by credit card
  • The customer receives the certificate through a courier company for a charge of 20 AED. The customer chooses the delivery date during the completion of the transaction.

Terms and conditions

  • The customer or the legal representative or partners must be present in person
  • The customer is required to settle all the traffic fines before receiving this service.

FAQs

This service has no FAQs.

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