Service Details

Roads & Transport Authority - Service Details



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Applying For A Vehicle Ownership Certificate

This service enables you to apply for a vehicle ownership certificate stating the details of the vehicle and the name of the owner or a vehicles ownership certificate stating the number of vehicles registered at the traffic file of the customer.

Eligibility

Individual customers and companies are eligible to apply for this service.

Required documents

For individuals:

  1. Original Emirates ID to update information in case of an expired ID information.
  2. Vehicle ownership certificate.

For companies:

  1. Official letter in Arabic from the company
  2. Copy of the trade license.
  3. Vehicle ownership certificate.

Output

Vehicle(s) ownership certificate.

Service fees

  • 100 AED certificate fee.
  • +20 AED Knowledge and Innovation fees.

Validity

Permanent.

Process

Through website or mobile application:

  • The customer logs in using the username and the password
  • The customer uploads the scanned required documents
  • The customer is required to settle the fees by credit card
  • The customer receives the certificate through Customer Happiness Centre Deira or Barsha or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Through kiosks:

  • The customer chooses online services
  • The customer proceeds to the desired service and enters the vehicle information
  • The customer settles the required fees
  • The customer receives the ownership certificate from the printer of the kiosk.

Through service centres or service providers:

  • The customer presents the required documents at the centre
  • The customer is required to settle the service fees to receive a receipt
  • The customer receives the certificate from the centre or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Through the call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer requests a vehicle ownership certificate
  • The customer is required to settle the fees by credit card
  • The customer receives the certificate through Customer Happiness Centre Deira or Barsha or through a courier company for a charge of 25 AED. The courier company makes 3 attempts to deliver the service before sending it back to the centre where the customer collects it.

Terms and conditions

  • The customer or the legal representative must be present in person
  • The customer is required to settle all the traffic fines before applying for this service.

FAQs

This service has no FAQs.

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