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Apply for a To Whom It May Concern Certificate

This service enables you to apply for a 'To Whom It May Concern' certificate regarding the non-existence of a current training file or a driving permit.

Individual customers, citizens and residents, are eligible to apply for this service.
Required documents
  1. Original valid Emirates ID.
Service fees
  • 100 AED certificate fees
  • +20 AED Knowledge and Innovation fees.
Process time
  • 1 visit to the service centre.
Customer Happiness Centres
Service Centres

Through customer happiness centres or service centres

  • The customer submits the required documents at the service centre.
  • The customer is required to pay the fees.
  • An electronic copy of the receipt is sent to the e-mail registered in the system, and a text message is sent to the registered phone number with a link to download a copy of the transaction receipt.
  • The customer receives the certificate.
Average waiting time
  • Up to 5 minutes at the Customer Happiness Centres.

2 months from the date of issuance.

What you will get

To Whom It May Concern Certificate.

Terms and conditions

This service has no terms and conditions.


This service has no FAQs.

Home/ RTA Services / Service Details

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