Press Enter to jump to main content

Transport Using Buses Across Cities

Commute effortlessly and safely between emirates and cities, through an extensive fleet of well-equipped buses, provided by the Public Transport Agency to commute across the emirates according to the routes of the buses and the agreements concluded between RTA and other operating parties in the UAE. The service aims to link Dubai from various internal points to other emirates and cities and vice versa.

Output

Transport using buses from and to Dubai


Ways to Apply

Ticket Vending Machines
  • Ticket Vending Machines
  • Ticket Office Machines

Channels

  • Ticket Vending Machines at bus stops

Steps

  1. Buy the bus ticket or nol card if you don't have one.
  2. Check the scheduled bus trips on RTA website or S'hail App or send an SMS to 5223.
  3. Arrive to the station before the trip time.
  4. Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
  5. Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.

Service Time

Instantly

Channels

  • Ticket Vending Offices at bus stations

Steps

  1. Buy the bus ticket or nol card if you don't have one.
  2. Check the scheduled bus trips on RTA website or S'hail App or send an SMS to 5223.
  3. Arrive to the station before the trip time.
  4. Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
  5. Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.

Service Time

Instantly

Important to Know

You Should Know

  1. You can use nol card only on RTA buses.
  2. Abide by Dubai Bus  general rules and regulations to avoid fines.
  3. To get the latest updates on the departure trips at the designated bus station, check Dubai bus stations and times through the  Bus stations timetable page on RTA website, contact S'hail Call Centre on 600 500 605, or send an SMS to 5223 with the bus stop number.
  4. The average waiting time varies according to the trip schedules on  S’hail App .
  5. All buses have space reserved for People of Determination and space for one wheelchair, except for buses operating on the following routes, which don't have space for wheelchairs on board:
    • Abu Dhabi
    • Al Ain
    • Fujairah
    • Hatta.
  6. Unaccompanied minor policy:
    • Below 8: not recommended to use public transport unless accompanied by adults
    • 8 and above: allowed to use public transport without being accompanied by adults.

You Should Do

  1. Plan your trip through the  Plan a Journey page on RTA website, or  S’hail App .

Eligible Categories

Citizens, residents, and visitors

Service Requirements

  1. nol card or bus ticket

Fees

  •  Fees vary according to your destination

Payment Methods

  • nol card
  • Cash
  • Credit card

Terms and Conditions

None

FAQs

  1. Q : What should I do if I lose my belongings in the bus or find someone else's belongings?
    • A: For more information about your lost items, contact the Transportation Security Police Call Centre on 908. If you find missing items, hand them over to the driver or the customer service office of the bus station, which in turn delivers them to the Transportation Security findings office at the Rashidiya bus station.

Updated on: 04-December-2025

Engage with Us

We are here for you. Do not hesitate to communicate with us via the following channels:

Listening ...

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment