Transport Using Buses Across Cities
Commute effortlessly and safely between emirates and cities, through an extensive fleet of well-equipped buses, provided by the Public Transport Agency to commute across the emirates according to the routes of the buses and the agreements concluded between RTA and other operating parties in the UAE. The service aims to link Dubai from various internal points to other emirates and cities and vice versa.
Output
Transport using buses from and to Dubai
Ways to Apply
- Ticket Vending Machines
- Ticket Office Machines
Channels
- Ticket Vending Machines at bus stops
Steps
- Buy the bus ticket or nol card if you don't have one.
- Check the scheduled bus trips on RTA website or S'hail App or send an SMS to 5223.
- Arrive to the station before the trip time.
- Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
- Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.
Service Time
Instantly
Channels
- Ticket Vending Offices at bus stations
Steps
- Buy the bus ticket or nol card if you don't have one.
- Check the scheduled bus trips on RTA website or S'hail App or send an SMS to 5223.
- Arrive to the station before the trip time.
- Follow the signages in the bus station to board the bus, or wait in the waiting area and view the bus schedule notifications on the screens.
- Tap the ticket or nol card (physical or virtual) on the machine upon boarding the bus.
Service Time
Instantly
Important to Know
You Should Know
- You can use nol card only on RTA buses.
- Abide by Dubai Bus general rules and regulations to avoid fines.
- To get the latest updates on the departure trips at the designated bus station, check Dubai bus stations and times through the Bus stations timetable page on RTA website, contact S'hail Call Centre on 600 500 605, or send an SMS to 5223 with the bus stop number.
- The average waiting time varies according to the trip schedules on S’hail App .
- All buses have space reserved for People of Determination and space for one wheelchair, except for buses operating on the following routes, which don't have space for wheelchairs on board:
- Abu Dhabi
- Al Ain
- Fujairah
- Hatta.
- Unaccompanied minor policy:
- Below 8: not recommended to use public transport unless accompanied by adults
- 8 and above: allowed to use public transport without being accompanied by adults.
You Should Do
- Plan your trip through the Plan a Journey page on RTA website, or S’hail App .
Eligible Categories
Citizens, residents, and visitors
Service Requirements
- nol card or bus ticket
Fees
- Fees vary according to your destination
Payment Methods
- nol card
- Cash
- Credit card
Terms and Conditions
None
FAQs
- Q : What should I do if I lose my belongings in the bus or find someone else's belongings?
- A: For more information about your lost items, contact the Transportation Security Police Call Centre on 908. If you find missing items, hand them over to the driver or the customer service office of the bus station, which in turn delivers them to the Transportation Security findings office at the Rashidiya bus station.
Updated on: 04-December-2025