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Home/ RTA updates during COVID19
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RTA updates during COVID19

Get updates on the public transport timings and our safety guidelines in addition to the precautionary measures that we taking to ensure your health and safety while traveling in Dubai .

Timings

If you are planning to go out, please check our timetable Timetables

Intercity Bus

RAK Buses from Dubai , Hatta bus (E16)
Sharjah buses ( E303 , E307A)
Ajman Buses ( E400,E411)

Safety Measures

If you are planning to go out, please check our safety measuresSafety Measures

Frequently asked questions
Global certification for RTA’s Covid-19 prevention measures

Preventive measures taken by Dubai’s Roads and Transport Authority (RTA) to combat the outbreak of the Covid-19 have gained international recognition from the Norwegian DNV.GL; a reputed international entity in the infection prevention and the management of associated risks. The award follows a field survey and a comprehensive assessment undertaken by the company to examine RTA’s health and preventive measures taken to protect public transport riders and service beneficiaries as well as employees. RTA measures were focused on three elements: protecting the health of all employees through the provision of a safe working environment, ensuring the safety of all facilities and transit means to ensure the continuity of services, and supporting the Dubai Government efforts in tackling the outbreak of Covid-19. For instance, during the National Disinfection Programme, RTA sanitised each metro train at the terminal station and sanitised the entire fleet of trains (79 trains) by the end of the working day. The 47 stations witnessed daily sanitisation as well.

Videos

4 main guidelines for your commute

Use hand sanitizer

Wear Gloves

Wear Face mask

Maintain physical distance of 2 meters

We praise our hidden soldiers

our heroes who are working for the comfort and safety of others.


Thank you to our safe trips heroes.

Hygiene tips on public transport
Maintain personal hygiene
Wash your hands often with soap and water for a minimum of 20 seconds
If soap and water are not available, use an alcohol-based hand sanitiser
Use tissues when you cough or sneeze
If no tissue, cough or sneeze into your upper sleeve
Limit cash payments and use cards
Clean and sanitise your hands before and after touching objects and surfaces
Don't shake hands with others and don't contact them directly
Don't touch your eyes,nose, and mouth with unwashed hands
Don't come into close contact with people who look unwell
Cover your hands when clicking the pedestrian signals or use a sanitiser after clicking the button
Keep a distance between you and others on public transport
Stay seated on public buses
Don't panic and enjoy your trip
Follow the instructions and guidelines of the Health Authority for sickness and quarantine

Capacity and Social Distancing Guidelines for School Transport

  • All buses must restrict the number of passengers on board to 50% of the capacity of the buses to ensure social distancing.

School Bus Transportation - Safety Control Measures due to Covid-19:

  • Screening to be conducted inside the bus before every student.
  • Siblings can be seated together and increase in capacity due to this reason is acceptable.
  • 50% capacity to be maintained for whole bus: students, school staff / teachers /bus attendant
  • Eating and drinking during the school bus trip is prohibited.

 

Guidelines followed by Rental Bus Operators for Preventing the Spread of Disease COVID-19:

  • All buses operated are disinfected on daily basis using DM approved disinfectant, which is suitable for killing virus and bacteria.
  • All drivers are provided with alcohol based sanitizers having minimum 70% alcohol content.
  • Customers are advised that entry of sick passengers inside the passenger transport bus is strictly restricted.
  • Absenteeism of staff is monitored and sick staff is advised to seek immediate medical care.
  • Necessary arrangements are in place to ensure drivers who have come in contact with infected people are quarantined as per the home quarantine guidelines issued by DHA.
  • Drivers, if found infected by COVID-19, are advised to proceed with the actions to 'quarantine and monitor other Employees who have been in close contacts with the confirmed case'. Also, the vehicle and facility
  • Body temperature of all drivers are monitored before starting the duty using the forehead thermometer from a safe distance. Staff monitoring the temperature wear face mask and gloves. Drivers having flu symptoms; mainly coughing and fever are not allowed to operate and are advised to seek medical care immediately.
  • All drivers are provided with face mask and gloves, which they wear while on duty.
  • Preventive measures issued by Dubai Health Authority (DHA) are displayed in each bus at a visible point to passengers.
  • All accommodation facilities used by staff are disinfected as per DHA guidelines

 

Hygiene tips on public transports

  • Maintain personal hygiene
  • Wash your hands often with soap and water for a minimum of 20 seconds
  • If soap and water are not available, use an alcohol-based hand sanitiser
  • Use tissues when you cough or sneeze. If no tissue, cough or sneeze into your upper sleeve
  • Limit cash payments and use cards
  • Clean and sanitise your hands before and after touching objects and surfaces.
  • Don't shake hands with others and don't contact them directly.
  • Don't touch your eyes, nose, and mouth with unwashed hands
  • Don't come into close contact with people who look unwell
  • Cover your hands when clicking the pedestrian signals or use a sanitiser after clicking the button
  • Keep a distance between you and others on public transport
  • Stay seated on public buses
  • Don't panic and enjoy your trip
  • Follow the instructions and guidelines of the Health Authority for sickness and quarantine

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