Login to your RTA account as:
Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation
I go to the service center to apply for a service
I encounter a problem whilst there
I notice the complaint box
I write my complaint
I drop my complain in the box
It takes 7 working days to process my complaint
I receive a call from the agent to inform me about the taken action
I notice that the service center manager has an open door policy
I meet with the manager to explain my problem
The manager takes the necessary actions to resolve my problem
The manger makes sure the problem has been solved and I obtained the service
I call the Call center at 8009090
I explain my problem to them
The Call center agent informs me it takes 7 working days to handle the complaint
The complaint is handled with 7 working days
I receive a call from the agent to inform me about the action taken
While using one of the RTA online services, I encounter a problem
I navigated through the website
I find the support email email@example.com
I send my complain via email
I received the reply within 3 working days, and my problem is solved
While using one of the RTA services, I encounter a problem
I navigated towards the contact page
I find RTA's social networks icons
I send my complain via one of their social platforms
One of the SM agents contacts me shortly and had a satisfactory discussion
my problem gets solved in 3 working days
Communicate via following channels.
Help us improve our platforms and communication
A platform that allows everyone to participate in building the future of Dubai.
If you have any ideas, complaints or questions, please let us know!
Send your questions or feedback via email.
Copyright © 2019 Roads and Transport Authority, all rights reserved.
This site is maintained by the Roads and Transport Authority.
The site is best viewed using IE10 and above, Mozilla Firefox, Safari and Chrome. Page last modified:
Search result not found
Please wait for a moment