Roads & Transport Authority - Service Details

• RTA Website

• Dubai Drive
  

• Customer Happiness Centre - Umm Ramool
• Customer Happiness Centre - Al Manarah
• Customer Happiness Centre - Al Twar
• Customer Happiness Centre - Deira
• Customer Happiness Centre - Al Barsha

• Al Qusais Tasjeel
• Barsha Tasjeel
• Al Warsan Tasjeel
• Jebel Ali Tasjeel
• Hatta Tasjeel
• Tasjeel Discovery Gardens
• Tasjeel City of Arabia
• Al Adheed Shamil
• Muhaisna Shamil
• Nad Al Hammar Shamil
• Shamil Al Qusais
• Al Mumayaz Vehicle Testing - Aswaaq Mizher
• Al Mumayaz Vehicle Testing - Al Barsha Mall
• Wasel Vehicle Testing - Al Jaddaf
• Wasel Vehicle Testing - Arabian Centre
• Wasel Vehicle Testing - Nad Al Hammar
• AG Cars Vehicle Testing Centre - Deira
• AG Cars Vehicle Testing - Al Mamzar
• Al Mutakamela Center - Al Aweer
• Al Mutakamela Center - Al Quoz
• Tamam Vehicle Testing
• Al Yalayis Vehicle Testing
• Quick Registration Vehicle Testing Centre - Seih Shuaib

Through Website or Dubai Drive app

1. The customer logs in using his username and password.
2. The customer selects Licensing Services.
3. The customer selects My vehicles (more).
4. The customer enters the required information.
5. The customer settles the required fees by credit card.
6. The customer receives the certificate electronically.

Through Customer Happiness Centres or Vehicle Registration and Inspection Centres

1. The customer heads to the front desk employee.
2. The employee sends a link to the customer.
3. The customer uploads the required documents through the link.
4. The customer receives the transaction code.
5. The customer submits the transaction code to the front desk employee to complete the service process, check and electronically sign the application.
6. The customer settles the required fees.
7. The customer receives the receipt and the electronic certificate through SMS and e-mail.

• Online channels: instantly.
• Customer Happiness Centres and Vehicle Registration and Inspection Centres: 10 minutes.

Permanent.

Possession certificate.

• The customer must pay all the traffic fees before receiving the service.
• The customer or his legal representative must be present in person.
• The customer does not have to bring the vehicle when applying for this service.
• Required contracts according to the legal type:
  
  • Sole Proprietorship: no Memorandum of Association required
  • Service agent: no Service Agent Contract required
  • Limited Liability Company: Memorandum of Association
  • Single-Owner L.L.C.: Memorandum of Association
  • Civil Company: Memorandum of Association of civil company
  • General Partnership: Memorandum of Association of a joint venture
  • Public Joint Stock Company: Memorandum of Association
  • Private Joint Stock Company: Memorandum of Association.
• If the company is the Dubai branch of a parent company in another emirate, the customer must provide the Memorandum of Association of the parent company.
• Transactions for Free Zones in Jebel Ali are only processed in the Jebel Ali Centre.
• If the plates of the registered vehicle are consulate plates, the customer must provide an NOC from the Ministry of Foreign Affairs and contact the Customer Happiness Centre - Deira.
• This certificate does not allow its holder to drive the vehicle on the main road.