About the tram
Dubai Tram is one of the safest modes of public transport in the world, designed to be an essential part of Dubai transport network. The tram service links Dubai Metro and the Palm Monorail and runs along Al Sufouh Road and Jumeirah Beach Road.
A Dubai Metro train comprises of various types of cabins, designated for different types of commuters, which include nol gold card holders cabin, designated group of cabins for women and children and general cabins.
Facilities & Equipment
Here is all the information you need to know about the facilities and equipment while you are on-board the Metro.
Wi-fi on the move
Wi-Fi access throughout the Metro network.Complete mobile phone coverage across the entire network.
Over 3000 CCTVs in trains and stations to monitor any security infringements on the trains.
Dedicated Metro Police
Dedicated Metro Police force to enforce rules
Emergency Call Box
Emergency Call Box (ECB) available in each train and station.
Integrated radio system between the Metro and emergency services.
Convenience for the commuters has always been a prime focus of the Dubai Metro service, and in that regard, below are the accessibility services that are available for the metro users:
Tactile Guidance Path
Contrasting tactile guidance path for those with difficulty in seeing.
Platform alerts such as audible beeps when doors open and close and corresponding flashing light signals.
Dedicated spaces for wheelchair users on all trains.
Lift access available to all metro station levels.
Information displayed on screens throughout trains and stations.
Rules & Code of Conduct
Please don't push
Please respect personal space
Please move along the platform
Please give way to other people
Please move down into the cabins
Please allow passengers to get off the train before you get on
2Suitcases permitted per passenger
All luggage must be stowed in the dedicated luggage area, which can be found in each cabin.
AED 100 per day & Up to 1000
Unaccompanied Minors Policy:
Route 2020, Journey into the future
It's the beginning of an exciting journey; a new route leading straight into Dubai's future in all its uniqueness and glory, marking its exemplary presence both regionally and internationally.
This architectural masterpiece lives up to our upcoming, globally anticipated event by bridging destinations seamlessly through 7 new stations, starting at Jabal Ali and extending all the way to the EXPO 2020 Dubai Station.
The future shines bright for Dubai as we connect people to their destinations, whether it's homes, offices or landmarks in our wonderful city of diverse culture and ever-evolving landscapes.