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Home/ RTA Services / Service Details
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Top Up nol Cards

This service enables you to top up nol card up to 1,000 AED for anonymous cards and 5,000 AED for personal and registered nol cards.

Apply Now
Apply Now
Eligibility
nol card holders are eligible to apply for this service.
Required documents
  1. nol card
Service fees
  • Free of charge on all RTA channels
  • 1 AED if the customer was topping up the balance through Abu Dhabi Commercial Bank.
Process time

In order to activate the top up pending e-Wallet balance, the card holder must tap/insert his nol card on one of the below machines:

  • Self Service Machines, Smart Tellers, Ticket Vending Machines and Ticket Office Machines : 3 minutes
  • nol Pay: instantly
  • Metro Gates: 48 Hours
  • Solar Machines: 20 minutes
  • Parking meters: 45 minutes
Website
RTA Smart Apps
Ticket Vending Machines
  • Ticket Vending Machines available at all metro and bus stations
  • Ticket Office Machines available at all metro stations
  • Bus Solar-Powered Machines located in selected bus stops
  • Self Service Machines in all RTA Customer Happiness Centres.
Authorised Sales Agents
Process

Through Website or Smart Application

  • The customer enters the tag ID of his nol card (for guest users) or selects the tag ID from the drop down menu (for logged in users).
  • The customer settles the top-up fees by credit card or debit card.
  • The customer waits 45 minutes to 4 hours.
  • The customer should use the card at any entrance gate at the metro stations or can insert the card at any online parking machine for a few seconds and then remove it.

Through Solar-Powered nol Top Up Machines

  • The customer should place the card on the card reader to be updated.


Through Ticket Vending Machines and Ticket Office Machines

  • The customer presents the card.
  • The customer settles the top-up fees and the service fees, if any, by credit card or through one of the banks below:
    • Abu Dhabi Commercial Bank
    • Emirates NBD
  • The balance is topped up instantly.

Through nol Pay application

  • The customer settles the top-up fees by credit or debit card.
  • The balance is topped up instantly.
Average waiting time
  • 3 minutes.
Validity

This service has no validity.

What you will get
  • Topping up nol card
Terms and conditions
  • The maximum top up amount through online channels is 150 AED for all Anonymous and Personalised cards.
  • The maximum top up amount is 5,000 AED for registered cards.
  • Topping up nol virtual cards is done only through the ‘nol Pay’ application.
FAQs

Question 1: How is the balance activated after the card is topped up?

  • Answer 1:

Through Website or Mobile application

  • The customer settles the top-up fees by credit card or debit card.
  • The customer waits 45 minutes to 4 hours.
  • The customer should use the card at any entrance gate at the metro stations or can insert the card at any online parking machine for a few seconds and then remove it.

Through Solar-Powered nol Top Up Machines

  • The customer should place the card on the card reader to be updated.

Through Ticket Vending Machines and Ticket Office Machines or Banks

  • The customer presents the card.
  • The customer settles the top-up fees and the service fees, if any, by credit card or through one of the banks below:
    • Abu Dhabi Commercial Bank
    • Emirates NBD
  • The balance is topped up instantly.

Through nol Pay application

  • The customer settles the top-up fees by credit or debit card.
  • The balance is topped up instantly.

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