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Installing Safety Equipment for Heavy Vehicles

VSS is an optional service through which a smart telematics devices is installed in heavy vehicles registered in the emirate of Dubai and allows heavy vehicle owners and fleet owners to detect faults in the vehicles and monitor the driver's behavior.

All commercial heavy vehicles that are registered in the emirate of Dubai are eligible to apply for this service. The below vehicles are excluded from this service: Heavy vehicles belonging to governmental entities (Civil Defence, Ambulance Services, Dubai Police) Vehicles registered under Dubai Police Secure Path Programme and Dubai Municipality RASID Programme Trailers Light vehicles Commercial vehicles owned by individuals Motorcycles Buses (heavy, light) Mechanical equipment (heavy, light) Vehicles from other Emirates Internationally registered vehicles.
Required documents
  1. Valid company trade licence issued by DED or any Dubai free-zone authority
  2. Valid vehicle registration issued by RTA
  3. Valid driver practice permit issued by RTA.
Service fees
  • 1,000 AED/ Device with card reader and first time installation and activation
  • 500 AED/year for communication, system access and support
  • 120 AED/driver for the issuance and activation of the driver's identification tag ID
  • 600 AED/year for adding the roaming service per telematics device (optional)
  • +20 AED / transaction, Knowledge and Innovation Fees.
Process time
  • Company registration: Less than 5 minutes
  • Installation and activation of the device with card reader: 25 to 60 minutes (depending on the vehicle, model and mechanical condition)
  • System access and activation: Upon completion of installation.
  • Companies (fleet operators) must settle the fees of the VSS service through the following link
  • After paying the subscription fee, an appointment must be booked through the Call Centre (600560005) to set a date for installing the VSS service and to identify its vehicles and drivers on the system.
  • Companies can request installation in their premises if they have a dedicated space on site.
  • The company receives a reminder 48 hours prior to the appointment. It has to make the vehicle available for installation at the requested date, time and location. Upon installation, the company will be able to monitor the vehicle in the Telematics Operator System and get access to different reports and services.
Average waiting time
  • For registration process is 15 minutes
  • For device installation the maximum expected average installation time is 60 minutes per vehicle

The service validity is for one year from the date of payment.

What you will get
  • Device with card reader and first time installation and activation
  • One year of communication, system access and support
  • Issuance and activation of driver identification tag ID
  • Roaming service for one Telematics device (Optional).
Terms and conditions

Optional Subscription:

  • Any Dubai registered , commercial, non-Government, heavy vehicle

Other Terms and Conditions:

  • Vehicles with existing telematics devices (other than VSS device) that are eligible for this service will be required to install the VSS device.
  • The telematics device, driver identification tag ID and reader come with a 5 year manufacturer warranty.
  • Should the telematics device, driver identification tag ID and reader be lost or damaged, additional replacement charges will apply.
  • For more information please call Vehicle Safety Service - Call Centre: 600560005.

This service has no FAQs.

Home/ RTA Services / Service Details

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