Service Details

Roads & Transport Authority - Service Details



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Home/ RTA Services / Service Details

Apply for Leasing Commercial Spaces in Metro Stations

This service provides you with information about Dubai Metro commercial spaces leasing procedure.

Eligibility
Commercial establishments are eligible to apply for this service.
Required documents

Retail units and kiosks

  1. Trade license or preliminary approval of the trade license
  2. Copy of the owner's passport or passport copy of one of the shareholders (if any)
  3. Performance bond: 10% of the total rent value
  4. Insurance for the Retail units or kiosks.

ATM and vending machines

  1. Trade license or preliminary approval of the trade license
  2. Copy of the company owner's passport or passport copy of one of the shareholders (if any)
  3. Performance bond: 10% of the rent value.
Service fees
  • Rental charges and service fees will be advised by the concerned department upon submission of the letter of intent by the customer.
Average processing time
  • Email: 2 working days
  • Centres: instantly.
Email
  • askrailinvestment@rta.ae.
Service Centres
  • Roads and Transport Authority (RTA) main office, third floor - Block C - Rail Investment Office.
Call Centre
  • 8009090 (for more information).
Process

Through email

  • The customer sends an email to RTA through askrailinvestment@rta.ae to submit the request and book an appointment
  • RTA sends to the customer the retail unit application form and schedules an appointment
  • The customer chooses the desired location
  • The customer submits a letter of intent by email
  • The customer is required to submit the post dated cheques for rent and the performance bond and to pay the service fees
  • The customer signs the investment agreement with RTA after finalising the terms and conditions with the leasing representative.

Through RTA centre

  • The customer heads to RTA to check outlets availability at the desired metro station
  • The customer chooses the desired location
  • The customer presents the required documents
  • The customer is required to submit the post dated cheques for rent, and the performance bond and to pay the service fees
  • The customer signs the investment agreement with RTA after finalising the terms and conditions with the leasing representative.
Validity

According to the agreement.

What you will get

Signing the investment agreement.

Terms and conditions
  • The terms and conditions are set in accordance with the provisions of the Investment Agreement of RTA. For more details, the customer can contact RTA on the following email address: askrailinvestment@rta.ae
FAQs
  • Question 1: What is the expected rent price?

Answer 1: The price varies according to the metro station. It also varies by location.

  • Question 2: What is the type of the agreement?

Answer 2: It is an investment agreement with RTA.

  • Question 3: What is the estimated period for processing and furnishing the outlet?

Answer 3: The period is up to 6 months maximum.

  • Question 4: What are the conditions pertaining to the agreement violation? What are the terms and conditions of the agreement?

Answer 4: RTA works in accordance with the investment agreement.

  • Question 5: Are there any service fees? What are the maintenance fees and are there any additional fees? Who does collect these fees?

Answer 5: There is a fixed fee that the customer is required to settle (as part of the investment agreement).


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