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Home/ RTA Services / Service Details

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Leasing Of Commercial Spaces In Metro

This service provides you with information about Dubai Metro commercial spaces leasing procedure.

Eligibility

Commercial establishments are eligible to apply for this service.

Required documents

Retail units and kiosks:

  1. Trade license or preliminary approval of the trade license
  2. Copy of the owner's passport or passport copy of one of the shareholders (if any)
  3. Performance bond: 10% of the total rent value
  4. Insurance for the Retail unit or Kiosks

ATM and vending machines:

  1. Trade license or preliminary approval of the trade license
  2. Copy of the company owner's passport or passport copy of one of the shareholders (if any)
  3. Performance bond: 10% of the rent value

Output

Signing the investment agreement.

Service fees

Rental charges and service fees will be advised by the concerned department upon submission of the letter of intent by the customer.

Validity

This service has no validity.

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Average processing time

  • Email: 2 working days
  • Centres: instantly.

Ways to apply

Process

Through email:

  • The customer sends an email to RTA through askinvest@rta.ae to submit the request and book an appointment
  • RTA sends to the customer the retail unit application form and schedules an appointment
  • The customer chooses the desired location
  • The customer submits a letter of intent by email
  • The customer is required to submit the post dated cheques for rent and the performance bond and to pay the service fees
  • The customer signs the investment agreement with RTA after finalising the terms and conditions with the leasing representative.

Note: The customer can check the available locations in the metro stations through the following website: https://metroretail.rta.ae.

Through RTA centre:

  • The customer heads to RTA to check outlets availability at the desired metro station
  • The customer chooses the desired location
  • The customer presents the required documents
  • The customer is required to submit the post dated cheques for rent, and the performance bond and to pay the service fees
  • The customer signs the investment agreement with RTA after finalising the terms and conditions with the leasing representative.

Through call centre:

  • The customer contacts the call centre on the following number 8009090
  • The customer checks outlets availability at the desired metro station.

Terms and conditions

  • The terms and conditions are set in accordance with the provisions of the Investment Agreement of RTA. For more details, the customer can contact RTA on the following email address: askinvest@rta.ae
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FAQs

  • Question 1: What is the expected rent price?

Answer 1: The price varies according to the metro station. It also varies by location.

  • Question 2: What are the allowed activities?

Answer 2: The retail sale activities are listed on the website under the page “allowed activities”.

  • Question 3: What are the surface areas of the outlets?

Answer 3: The area of the outlet varies between 8 square metres and 645 square metres.

  • Question 4: What is the type of the agreement?

Answer 4: It is an investment agreement with RTA.

  • Question 5: What is the estimated period for processing and furnishing the outlet?

Answer 5: The period is up to 6 months maximum.

  • Question 6: What are the conditions pertaining to the agreement violation? What are the terms and conditions of the agreement?

Answer 6: RTA works in accordance with the investment agreement.

  • Question 7: Are there any service fees? What are the maintenance fees and are there any additional fees? Who does collect these fees?

Answer 7: There is a fixed fee that the customer is required to settle (as part of the investment agreement).

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