Roads & Transport Authority - Service Details

• Wtbook@RTA.ae
  

1. The customer sends an email with the below details:
   • Date and Time
   • Type of the trip (commuter or charter)
   • Departure station
   • Arrival station
   • Number of passengers
2. The customer receives an email to confirm the reservation and pays in one of the three stations Marina Mall, Al Ghubaiba or Al Jaddaf marine station 24 hours before the trip time.
3. The customer heads to the station 15 min before the specified time and provides the driver with the booking number and payment receipt.

• Instantly.

The validity varies according to the trip duration.

Renting Dubai Water Taxi.

• The customer must book the trip 2 days in advance to make sure the vessel is available.
• The customer must be at the station 15 minutes before the start of the trip.
• The route of the trip is subject to change or cancellation due to weather conditions or for safety and security reasons.
• The customer is fined in case of misconduct as per the violation and fines list available in marine transport stations.
• It is not allowed for children under the age of 12 to use marine transport if not accompanied by an adult, and must present a valid Emirates ID of the child.
• Children under 12 years accompanied by an adult must wear a life jacket while on board.
• A Valid Emirates ID of the child must be presented to the Ticketing and Information Office at Marine Transport Stations.
• For more information about Dubai Water Taxi timings click here.
• To check the rules to follow when using Marine transport means click here.