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Renting Dubai Water Taxi

This service enables you to rent Dubai water taxi which is a marine transport means with a panoramic view cabin. The water taxi is private, luxurious and fast and is equipped with the highest safety and security standards. The water taxi can be rented as a means of touristic transport. Characteristics: Complete privacy Air-conditioned cabin The cabin can accommodate 10 passengers and has an area for people with disabilities Luxury leather seats that recline back by 45 degrees LCD screen in every seat.

Eligibility

All individual customers and companies are eligible to benefit from this service.

Required documents

  1. Booking number

Output

Renting Dubai water taxi.

Service fees

  • In case of using the Dubai water taxi during service hours, the fees are set according to the adopted prices which vary according to stations.
  • In case of renting the Dubai water taxi during service hours, the fees are as follows:
    • 400 AED/hour.

Validity

The validity varies according to the trip duration.

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Average processing time

  • Website: instantly
  • Mobile application: instantly
  • Call centre: instantly.

Process

Through website or mobile application:

  • The customer chooses the service of “booking Dubai water taxi”
  • The customer enters the required details and books the taxi
  • The customer receives an SMS or an email confirming the booking
  • The customer must arrive to the station 15 minutes before the time of the trip
  • The customer provides the driver with the booking number
  • The customer is required to settle the fees.

Through call centre:

  • The customer contacts the call centre on the following number: 8009090
  • The customer specifies the booking duration and the stations
  • The call centre employee sends the booking details to the customer via email or SMS to confirm the booking
  • The customer must arrive to the station 15 minutes before the time of the trip
  • The customer provides the driver with the booking number
  • The customer is required to settle the fees at the station.

Note: 43 stations are deployed on both banks of Dubai Creek and on the coastline of Dubai and the Dubai water canal for marine transport (10 a.m. – 10 p.m.).

Terms and conditions

  • The customer must book the trip 30 minutes in advance to make sure that the water taxi is available
  • The customer must be at the station 15 minutes before the trip time
  • The route of the water taxi is subject to change or cancellation due to weather conditions or for safety and security reasons.
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FAQs

  • Question 1: What is the procedure if the customer loses his belongings in the marine means of transport?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDS or passport). In case of regular belongings, they will be kept at the office until the customer takes them.

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