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Transport Using Ferry Dubai

This service enables you to benefit from scheduled commuter and tourist trips on board Ferry Dubai and enjoy the scenery of the glamorous Dubai coastline. The vessel has the following characteristics: Accessibility for people of determination Closed air-conditioned seating area divided into silver class and gold class. 98 passengers (84 silver class and 14 gold) plus 2 wheelchairs. A small deck to enjoy the open sea view and scenery and take pictures. More luxurious and comfortable gold class area with wider seating. 2 LCD screens in silver class and 2 LCD screens in gold class. Sanitary facilities (separate toilets for males and females) with accessibility to people of determination.

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Eligibility
All individual customers are eligible to benefit from this service.
Required documents
  • Ferry Dubai ticket or nol Card (with a minimum balance of the full trips)
Service fees

Trips from Al Ghubaiba to Sharjah marine transport and vice versa (commuter)

  • Silver ticket: 15 AED
  • Gold ticket: 25 AED.

Trips from Al Ghubaiba marine transport to Marina Mall Marine station and vice versa (commuter)

  • Silver ticket: AED 25 per stop (AED 50 for the full route)
  • Gold ticket: AED 35 per stop (AED 70 for the full route)

Ferry Roundtrips from Marina Mall, AL Ghubaiba, Dubai Water canal or Sheikh Zayed Road Marine Station (tourist)

  • Silver ticket: AED 50 per person
  • Gold ticket: AED 75 per person
  • Silver Family Bundle: AED 140 per Family (2 Adults and 2 Children)
  • Gold ticket: AED 210 per Family (2 Adults and 2 Children)

Note

  • Children below the age of 5 can ride on the commuter route for free.
  • Children below the age of 2 can ride on the tourist route for free while children between the age of 2 and 10 get a 50% discount (applicable on silver and gold class tickets).
Process time

Through marine stations

  • To purchase the ticket: instantly
  • Varies according to the departure and arrival as per the schedule.

Through website

  • To purchase the ticket: instantly
  • Varies according to the departure and arrival as per the schedule.
Website
Marine Stations

Marine Stations

FR1: Al Ghubaiba – Dubai Water Canal – Marina Mall & vice versa (Commuter trip)

Departure Station

Trips Timings
(Departure Timing)

Arrival Station

Al Ghubaiba

11:00 & 13:00 & 18:30

Dubai Water Canal

Marina Mall

Marina Mall

11:00 & 13:00 & 18:30

Dubai Water Canal

Al Ghubaiba

Dubai Water Canal

13:50 & 19:20

Marina Mall

Dubai Water Canal

14:05 & 19:35

Al Ghubaiba

FR3: Ferry Roundtrips from Al Ghubaiba Marine Station (Tourist Trip)

FR4: Ferry Roundtrips from Marina Mall Marine Station (Tourist Trip)

Departure Station

Trips Timings

(Departure Timing)

Arrival Station

Al Ghubaiba

15:00 & 17:00

Al Ghubaiba

Marina Mall

15:00 & 17:00

Marina Mall

FR5: Al Ghubaiba – Sharjah Aquarium & vice versa (Commuter trip)

Season

Operation Timing

Frequency

Winter

(1st of September – 31st of March)

Sunday to Thursday:

7:00 – 19:30

Saturday:

8:15 – 20:00

Friday:

14:00 – 22:30

Sunday to Thursday:

Every 30 mins from 7:00 – 9:00

Every 90 mins from 9:00 – 14:30

Every 1 hour from 14:30 – 19:30

Saturday

Every 90 mins from 8:15 – 15:00

Every 1 hour from 15:00 – 20:00

Friday:

Every 1 hour from 14:00 to 21:00

Summer

(1st of April – 31st of August)

Sunday to Thursday:

7:00 – 21:00

Friday:

14:00 – 22:30

Sunday to Thursday:

Every 1 hour from 7:00 – 9:00

Every 90 mins from 9:00 – 14:30

Every 30 hour from 16:30 – 19:30

Friday:

Every 1 hour from 14:00 to 21:00

Timings for Ramadan and Public Holidays may differ from the ones shown in the above tables.

Process

Through website

  • The customer purchases the ticket through the website.
  • The customer shows the ticket to the deckhand to validate the ticket before boarding and after arrival.

Through marine stations

  • The customer purchases the ticket or uses their nol card (in case the card balance is not sufficient, the customer is required to top up their card with the cost of the full trips).
  • The customer shows it to the deckhand to validate the ticket or tap the nol card on the validator before boarding and after arrival.
Average waiting time
  • Varies according to the scheduled trips.
Validity
  • nol card: 5 years
  • Varies according to the trip duration.
What you will get

Transport using Ferry Dubai.

Terms and conditions
  • The customer must comply with the terms and conditions listed on the back of the ticket.
  • The customer must be at the station 15 minutes before the trip time.
  • The trip is subject to change or cancellation due to weather conditions or for safety and security reasons.
  • The customer might be fined or subjected to a violation fee in case of misconduct as per the violation and fines list.
  • There a minimum number of 12 passengers for a roundtrip to be conducted, trips with less than 12 passengers might be cancelled.
  • Maximum number of bikes/scooters allowed on the ferry is 8.
FAQs
  • Question 1: What is the procedure if the customer loses his belongings on the vessel?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDs or passport).

  • Question 2: What if the customer found the belongings of another passenger on the vessel?

Answer 2: The customer must report it to the deckhand / driver or to the Ghubaiba office.

  • Question 3: What is the procedure for POD Passengers?

Answer 3: There are two space for wheelchair on the ferry and POD board on the vessel free of charge for commuter trips only. POD passengers have to present the valid People Of Determination card to the customer service agent before boarding the vessel.

  • Question 4: Can I plan my trip?

Answer 4: Yes, you can plan your trip by using S’hail App or via Wojhati website

  • Question 5: Can customers bring their bikes or scooters while going to a ferry trip?

Answer 5: kindly note that (RTA) has allowed ferry riders to accompany their flexible transit means, such as bikes and scooters, onboard. The initiative aims to bring happiness to riders and enhance the integration between the existing flexible mobility means, marine transit modes and the entire public transport network. This diversity of public transport services will also increase the ridership and encourage tourism in the Emirate.


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