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Transport Using Ferry Dubai

This service enables you to benefit from scheduled commuter and tourist trips on board Ferry Dubai and enjoy the scenery of the glamorous Dubai coastline. The vessel has the following characteristics:Accessibility for People of DeterminationClosed air-conditioned seating area divided into silver class and gold class98 passengers (84 silver class and 14 gold) plus 2 wheelchairsA small deck to enjoy the open sea view and scenery and take picturesMore luxurious and comfortable gold class area with wider seating2 LCD screens in silver class and 2 LCD screens in gold classSanitary facilities (separate toilets for males and females and People of Determination).

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Eligibility
All individual customers are eligible to benefit from this service.
Required documents
  • Ferry Dubai ticket or nol Card (with a minimum balance of the full trip).
Service fees

Trips from Al Ghubaiba to Sharjah Marine Transport and vice versa (commuter)

  • Silver ticket: 15 AED
  • Gold ticket: 25 AED.

Trips from Al Ghubaiba Marine Transport to Marina Mall Marine Station and vice versa (commuter)

  • Silver ticket: 25 AED per stop (50 AED for the full route)
  • Gold ticket: 35 AED per stop (70 AED for the full route).

Ferry Roundtrips from Marina Mall, AL Ghubaiba, Dubai Water Canal or Sheikh Zayed Road Marine Station (tourist)

  • Silver ticket: 50 AED per person
  • Gold ticket: 75 AED per person
  • Silver Family Bundle: 140 AED per family (2 adults and 2 children)
  • Gold ticket: 210 AED per family (2 adults and 2 children).

Note:

  • People of Determination can ride on the commuter route for free.
  • Children below the age of 5 can ride on the commuter route for free.
  • Tourist trips: Children below the age of 2 can ride for free on Ferry Dubai, while children between the age of 2 and 10 get a 50% discount (applicable on silver and gold class tickets).
Process time
  • To purchase the ticket: instantly
  • Varies according to the departure and arrival as per the schedule.
Website
Marine Transport Stations
Process

Through Website

  • The customer accesses RTA website/Public Transport/Marine/Book Marine Ticket.
  • The customer selects the area, mode of transportation, and route.
  • The customer selects the number of tickets he wants to buy.
  • The customer adds his personal information and pays using available payment options (cash, credit card, or nol card).
  • The customer saves, downloads, or prints the ticket.
  • The customer shows the ticket to the deckhand to validate the ticket before boarding and after arrival.

Through Marine Stations

  • The customer purchases the ticket or uses his nol card.
  • The customer shows the ticket to the deckhand to validate it or taps the nol card on the validator before boarding and after arrival.
Average waiting time
  • Website: N/A
Validity
  • nol card: 5 years
  • Varies according to the trip duration.
What you will get

Transport using Ferry Dubai.

Terms and conditions
  • The customer must comply with the terms and conditions listed on the back of the ticket.
  • The customer must be at the station 15 minutes before the trip time.
  • The trip is subject to change or cancellation due to weather conditions or for safety and security reasons.
  • The customer might be fined or subjected to a violation fee in case of misconduct as per the violation and fines list available in marine transport stations.
  • There is a minimum number of 12 passengers per round trip. Trips with less than 12 passengers might be cancelled.
  • The maximum number of bikes/scooters allowed on the Ferry is 8.
FAQs
  • Question 1: What is the procedure if the customer loses his belongings in the marine means of transport?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDs or the equivalent). In case of regular belongings, they will be kept at the office until the customer takes them.

  • Question 2: What if the customer found the belongings of another passenger on the marine vessel?

Answer 2: The customer must report it to the deckhand/ driver or to the Ghubaiba office.

  • Question 3: How can People of Determination passengers transport using Ferry Dubai?

Answer 3: 2 People of Determination can be accommodated per trip on board the Ferry, free of charge. All they have to do is present their People of Determination card to the customer service agent before boarding the vessel. (Only valid on commuter trips).

  • Question 4: Can the customer plan his trip?

Answer 4: Yes, the customer can plan his trip by using S’hail App.

  • Question 5: Can the customer bring his bike or scooter while going on a Ferry trip?

Answer 5: RTA has allowed Ferry riders to accompany their flexible transit means, such as bikes and scooters, onboard. The initiative aims to bring happiness to riders and enhance the integration between the existing flexible mobility means, marine transit modes and the entire public transport network. This diversity of public transport services will also increase the ridership and encourage tourism in the Emirate.


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