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Transport Using Abra (Scheduled Trip)

This service enables you to commute using Dubai Abra. There are 3 types of Abras in Dubai: Motorised Abra: It is a new Abra with a traditional design. This Abra has a Diesel engine and can accommodate 20 passengers including passengers with disabilities. The Abra is equipped with the highest safety and security standards and provides the needed means for the comfort of the passengers so they enjoy the traditional Abra with a modern touch. Electrical Abra: It is an environment friendly Abra that can accommodate 8 passengers. It is the tourists’ favourite choice for their leisure aquatic journeys through closed lakes such as Burj Khalifa and The Global Village to enjoy the breathtaking landmarks. Air-conditioned Abra: This Abra which can accommodate 20 passengers is known for providing the best ambiance throughout the year especially during the summer season. The marine station in Al Jaddaf is the first station that has a special building to provide this service from Dubai Station to Dubai Festival City.

Eligibility

All individual customers are eligible to benefit from this service.

Required documents

  1. Air-conditioned, electrical and motorised Abra: Abra ticket
  2. Motorised Abra in Dubai Creek: Any NOL card except NOL Red Ticket and NOL Personal card

Output

Transport using Abra.

Service fees

  • Motorised Abra: 2 AED/trip
  • Air-conditioned Abra: 2 AED/trip
  • Electrical Abra:
    • Burj Khalifa: 65 AED/passenger for every trip (25 minutes)
    • The Global Village: 50 AED/trip (between 12 and 15 minutes)
    • Al Mamzar: 60 AED/trip (30 minutes) and 120 AED/trip (1 hour).

Validity

The validity varies according to the trip type.

Average processing time

  • Motorised Abra: 20 minutes (scheduled trip)
  • Electrical Abra: instantly
  • Air-conditioned Abra: 20 minutes (scheduled trip).

Ways to apply

Process

Through Abra stations:

Air-conditioned and electrical Abra:

  • The customer purchases the ticket and shows it to the driver when using the service.

Motorised Abra:

  • The customer tops up the NOL card if available or purchases a NOL card from the station in Dubai Creek
  • The customer taps the card on the NOL machine upon entering and leaving the Abra.

Terms and conditions

  • The customer must comply with the terms and conditions listed on the ticket
  • The customer must be at the station before the trip time
  • The route of the Abra is subject to change or cancellation due to weather conditions or for safety and security reasons.

FAQs

  • Question 1: What is the procedure if the customer loses his belongings in the marine means of transport?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDS or passport). In case of regular belongings, they will be kept at the office until the customer takes them.

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