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Transport Using Abra

This service enables you to benefit from scheduled commuter and tourist trips within the water bodies inside the city.There are different types of vessels, each to provide you with the best journey experience.

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Apply Now
Eligibility
All individual customers are eligible to benefit from this service.
Required documents
  1. Abra ticket or nol card (with a minimum balance of the full trip).
Service fees
  • 2 AED / stop

Note:

  • People of Determination and children below the age of 5 can ride on the commuter route for free.
Process time
  • To purchase the ticket: instantly
  • Varies according to the departure and arrival as per the schedule.
Website
Marine Transport Stations
Process

Through Website

  • The customer accesses RTA Website/Public Transport/Marine/Book Marine Ticket.
  • The customer selects the area, mode of transportation, and route.
  • The customer selects the number of tickets he wants to buy.
  • The customer adds his personal information and pays using available payment options (cash, credit card, or nol card).
  • The customer saves, downloads, or prints the ticket.
  • The customer shows the ticket to the deckhand to validate the ticket before boarding and after arrival.

Through Marine Stations

  • The customer purchases the ticket or uses his nol card.
  • The customer shows the ticket to the deckhand to validate it or taps the nol card on the validator before boarding and after arrival.
Average waiting time
  • Website: N/A
Validity
  • nol card: 5 years.
  • Paper tickets: 1 day.
  • Online tickets: 1 day.
What you will get

Transport using Abra.

Terms and conditions
  • The customer can check the Marine Stations that operate using the Petrol Heritage Abra, Traditional Abra - Electrical, and Traditional Abra - Motorised through this link.
  • The customer must comply with the terms and conditions listed on the ticket.
  • The customer must be at the marine station 15 minutes before the trip time.
  • The route of the Abra is subject to change or cancellation due to weather conditions or for safety and security reasons.
  • The customer might be fined or subjected to a violation fee in case of misconduct as per the violation and fines list available in marine transport stations.
FAQs
  • Question 1: What is the procedure if the customer loses his belongings in the marine means of transport?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDs or the equivalent). In case of regular belongings, they will be kept at the office until the customer takes them.

  • Question 2: What if the customer found the belongings of another passenger on the marine vessel?

Answer 2: The customer must report it to the deckhand/driver or to the Ghubaiba office.

  • Question 3: How can People of Determination passengers transport using Abra?

Answer 3: 12 People of Determination can be accommodated per trip on board the Abra, free of charge. All they have to do is present their People of Determination card to the customer service agent before boarding the vessel. (Only valid on commuter trips).

  • Question 4: Can the customer plan his trip?

Answer 4: Yes, the customer can plan his trip by using S’hail App.

  • Question 5: What is the capacity of private Abras?

Answer 5: Privately owned Abras, also called motorised or traditional Abras, have a maximum capacity of 20 passengers. The skipper won't usually depart before having a full board, unless passengers agree to pay the full capacity charge of 20 AED.


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