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Transport Using Dubai WaterBus - AC Abra

This service enables you to use a WaterBus as a regular commuter or tourist. There are two distinctive vessels providing this service depending on operation status and conditions: AC Abra and WaterBus that have the following characteristics:Accessibility for People of DeterminationClosed air-conditioned seating area23 passengers plus a wheelchair on board the WaterBus, and 19 passengers without wheelchair facility on board the AC AbraA small deck to enjoy the open sea view and scenery and take picturesSanitary facilities (toilet) with accessibility to People of Determination on the WaterBus only.

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Apply Now
Eligibility
All individual customers are eligible to benefit from this service.
Required documents
  1. WaterBus/AC Abra ticket, nol Card (with a minimum balance of the full trip) or a One Day Pass (only in Dubai Marina Area).
Service fees

Dubai Marina

From

To

Marina Promenade

Marina Mall

Marina Walk

Marina Terrace

Marina Promenade


3 AED

8 AED

11 AED

Marina Mall

3 AED


5 AED

8 AED

Marina Walk

8 AED

5 AED


3 AED

Marina Terrace

11 AED

8 AED

3 AED


  • One Day Pass allows customers to travel as many times between as many stations per day for 25 AED.

Dubai WaterBus

  • 2 AED per stop

Note:

  • People of Determination and children below the age of 5 can ride on the commuter route for free.
Process time
  • To purchase the ticket: instantly
  • The process time varies according to the departure and arrival as per the schedule.
Website
Marine Transport Stations
Process

Through Website

  • The customer accesses RTA website/Public Transport/Marine/Book Marine Ticket.
  • The customer selects the area, mode of transportation, and route.
  • The customer selects the number of tickets he wants to buy.
  • The customer adds his personal information and pays using available payment options (cash, credit card, or nol card).
  • The customer saves, downloads, or prints the ticket.
  • The customer shows the ticket to the deckhand to validate the ticket before boarding and after arrival.

Through Marine Stations

  • The customer purchases the ticket or uses his nol card.
  • The customer shows the ticket to the deckhand to validate it or taps the nol card on the validator before boarding and after arrival.
Average waiting time
  • Website: N/A
Validity
  • nol card: 5 years
  • One Day Pass and Station tickets: 1 day
  • Online tickets: 1 day.
What you will get

Transport using Dubai WaterBus/AC Abra.

Terms and conditions
  • The customer must comply with the terms and conditions listed on the back of the ticket.
  • The customer must be at the station 15 minutes before the trip time.
  • Trips are subject to change or cancellation due to weather conditions or safety and security reasons.
  • Customers might be fined or subjected to a violation fee in case of misconduct as per the violation and fines list available in marine transport stations.
FAQs
  • Question 1: What is the procedure if the customer loses his belongings in the marine means of transport?

Answer 1: For lost and found items, the customer must head to the Ghubaiba office within 24 hours. After that period, the office will give the found items to the police department (Emirates IDs or the equivalent). In case of regular belongings, they will be kept at the office until the customer takes them.

  • Question 2: What if the customer found the belongings of another passenger on the marine vessel?

Answer 2: The customer must report it to the deckhand/ driver or to the Ghubaiba office.

  • Question 3: How can People of Determination passengers transport using Dubai WaterBus?

Answer 3: 2 People of Determination can be accommodated per trip on board the WaterBus, free of charge. All they have to do is present their People of Determination card to the customer service agent before boarding the vessel. (Only valid on commuter trips).

  • Question 4: Can the customer plan his trip?

Answer 4: Yes, the customer can plan his trip by using S’hail App.


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