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This fare-based service enables you to commute using a 4-passenger vehicle inside Dubai.
All individual customers are eligible to benefit from this service.
This service has no required documents.
Transport using regular taxi.
Opening the counter
From Dubai airports and Port Rashid
Between 6 a.m. and 10 p.m.
On the road
Between 10 p.m. and 6 a.m.
During peak times
From Saturday to Wednesday between 7 a.m. and 10 a.m. and between 4 p.m. and 10 p.m.
Thursday and Friday between 4 p.m. and 12 a.m.
For every 0.255km
Waiting fees (waiting fees start when the vehicle stops)
For every minute
From the time of requesting the service until the end of the journey.
Through mobile application:
Through the Reservation and Distribution Centre:
On the road:
Answer 1: Taxi drivers accept coupons from the customer if they’re issued from Dubai taxi agency or from companies like Nissan showroom and others. If the taxi fees are higher than the amount of the coupon, the customer can settle the difference in cash.
Note: Values of coupons and vouchers vary according to events and exhibitions.
Answer 2: The customer can settle taxi fees in cash, through the NOL Card with an additional charge of 1 AED for using this method, through credit card with an additional charge of 2 AED for using this method.
Answer 3: Sharing a taxi is not allowed as per Dubai Taxi Agency policy.
Answer 4: Multiple pickups and drop offs are not allowed. For example, if a customer takes a taxi and decides to pick up or drop off a friend during the journey, the taxi driver must restart the counter.
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