Roads & Transport Authority - Service Details

• S'hail

• Careem (App store - Google play)
• DTC (App store - Google play)
  

• 80088088

• Roads in Dubai
  

Through Smart Applications

1. The customer logs in to the app using his username and password.
2. The customer selects Booking a Taxi Vehicle service.
3. The customer enters the required details (his current location and the location he wants to reach).
4. The taxi heads to the customer’s location.

Through Dubai Taxi Corporation Call Centre - IVR

1. The customer contacts the Call Centre on 80088088.
2. The customer presses 4 to book a People of Determination taxi.
3. The customer books a taxi vehicle.
4. The taxi vehicle heads to the customer’s location.

Through Airport Exits in Dubai

1. The customer heads to the location where vehicles are parked in front of the exit door at all Dubai airports.
2. The customer takes the taxi.

On the Road

1. The customer waits on the road until a taxi passes.

• Instantly.

From the time of requesting the service until the end of the journey.

Transport using taxi vehicles.

• The customer is not allowed to eat or drink in the vehicle.
• The customer is not allowed to smoke in the vehicle.
• The customer is not allowed to have a pet inside the vehicle.
• The customer is responsible for his personal belongings. The service provider is not responsible for the their loss or damage.
• To book an emergency vehicle for People of Determination, the customer can call 042080190, at any time.
• Only People of Determination can book a vehicle using DTC Smart App.