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Home/ RTA Services / Service Details
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Transport Using Taxi Vehicles

This service enables you to commute in Dubai using all types of taxi vehicles (regular, family, females, People of Determination, airport, Safe Hands) for a specific fee.

Eligibility
All customers are eligible to benefit from this service.
Required documents
  • This service has no required documents.
Service fees
  • The minimum fare is 12 AED
  • Additional fares apply when passing through Salik gates
  • An extra charge of 20 AED applies when passing through Sharjah emirate
  • The waiting fare is 50 fils per minute for all types of vehicles.

Days

Trip/ Area

Basic fare timing

Fare

Service Type

All weekdays

Road pickup

6 a.m. – 10 p.m.

5 AED

Regular taxi

Family taxi




8 AED

Female taxi

People of Determination taxi



10 p.m. – 6 a.m.

5.5 AED

Regular taxi

Family taxi




9 AED

Female taxi

People of Determination taxi

Rush hours

Through reservation

Monday to Thursday

8 a.m - 10 a.m

4 p.m - 8 p.m

Friday

8 a.m - 10 a.m

4 p.m - 12 a.m

Saturday and Sunday

4 p.m - 12 a.m

12 AED

Regular taxi

Family taxi

All weekdays

Dubai airports

Port Rashid


25 AED

Female taxi

People of Determination taxi

Family taxi


Dubai airports

Port Rashid


20 AED

Regular taxi

Process time
  • Instantly.
RTA Smart Apps
RTA Partner Apps
Call Centres
  • 80088088
Airports and Roads Exits in Dubai
  • Roads in Dubai
Process

Through Smart Applications

  • The customer logs in to the app with the username and password.
  • The customer selects Booking a Taxi Vehicle service.
  • The customer enters the required details (his current location and the location he wants to reach).
  • The taxi heads to the customer’s location.

Through Call Centre

  • The customer contacts the Call Centre on 80088088.
  • The customer books a taxi vehicle.
  • The taxi vehicle heads to the customer’s location.

Through Airport Exits in Dubai

  • The customer heads to the location where vehicles are parked in front of the exit door at all Dubai airports.
  • The customer takes the taxi.

On the Road

  • The customer waits on the road until a taxi passes.
Average waiting time
  • Smart Applications: N/A
  • Airports Exits and Roads: Unidentified.
Validity

From the time of requesting the service until the end of the journey.

What you will get

Transport using taxi vehicles.

Terms and conditions
  • The customer is not allowed to eat or drink in the vehicle.
  • The customer is not allowed to smoke in the vehicle.
  • The customer is not allowed to have a pet inside the vehicle.
  • The customer is responsible for his personal belongings. The service provider is not responsible for the loss/damage of personal belongings.
  • To book an emergency vehicle for People of Determination, the customer can call 042080388.
  • People of Determination Vehicles can only be booked through DTC smart application.
FAQs
  • Question 1: Do taxi drivers accept coupons/company vouchers?

Answer 1: The customer can pay through coupons if they’re issued from Dubai taxi agency or from franchise companies. If the taxi fees are higher than the amount of the coupon, the customer can settle the difference in cash, but on the condition that a taxi vehicle belonging to the same company that issued the coupon is chosen, for example, if the coupon is issued by the Dubai Taxi, the vehicles of the Dubai Taxi must be used only.

  • Question 2: What are the acceptable payment methods for Transport Using Taxi Vehicles service?

Answer 2: The customer can pay in cash, credit cards, nol card or through Careem application or Apple Pay or Samsung Pay or Alipay app or QR Code payment.

  • Question 3: Can 2 customers with 2 different drop off destinations or locations share the same taxi?

Answer 3: If the 2 customers are friends or family, they can use the vehicle for more than one location, with one fare.

  • Question 4: Are multiple pickups and drop-offs allowed?

Answer 4: The passenger has the right to take whoever he wants during the trip and from the place he desires, with one fare, and it is prohibited to restart the counter.


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