Service Details

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Home/ RTA Services / Service Details

Transport Using Taxi Vehicles

This service enables you to commute in Dubai using all types of taxi vehicles (regular, family, females, people of determination).

Eligibility
All customers are eligible to benefit from this service.
Required documents

This service has no required documents.

Service fees
  • The minimum fare is 12 AED
  • Additional fares apply when passing through Salik gates
  • An extra charge of 20 AED applies when passing through Sharjah emirate
  • The waiting fare is 50 fils per minute for all types of vehicles.

Days

Trip/ Area

Basic fare timing

Fare

Service Type

Saturday - Wednesday

Road pickup

6 a.m. – 11 p.m.

5 AED

Regular and van taxi

Hatta taxi

8 AED

People of determination taxi

Female taxi

11 p.m. – 6 a.m.

5.5 AED

Regular and van taxi

Hatta taxi

9 AED

People of determination taxi

Female taxi

Reservation and Distribution Centre

6:01 a.m. – 6:59

10:01 a.m. – 3:59 p.m.

8:01 p.m. – 10 p.m.

8 AED

Regular and van taxi

Hatta taxi

People of determination taxi

Female taxi

6 a.m. – 10 p.m.

9 AED

All weekdays

Dubai airports

Port Rashid

25 AED

People of determination taxi and van taxi

Female taxi

Dubai airports

Port Rashid

20 AED

Regular taxi

Days

Trip Area

Basic fare timing

Fare

Service Type

Saturday - Wednesday

Reservation and Distribution Centre

7 a.m. – 10 a.m.

4 p.m. – 8 p.m.

8 AED

Regular and van taxi

Hatta taxi

People of determination taxi

Female taxi

Thursday – Friday

4 p.m. – 12 a.m.


Average processing time
  • Instantly.
Mobile Application
 Reservation and Distribution Centre
  • 042080808.
Airport Exits
  • Dubai International Airport blocs 1, 2 and 3
  • Al Maktoum International Airport.
Roads
  • Roads in Dubai.
Process

Through mobile application

  • The customer logs in to the app with the username and password
  • The customer selects “Booking a Taxi Vehicle” service
  • The customer enters the required details (his current location and the location he wants to reach)
  • The taxi heads to the customer’s location.

Through the reservation and distribution centre

  • The customer contacts the Reservation and Distribution Centre on 042080808
  • The customer orders a taxi vehicle
  • The taxi heads to the customer’s location.

Through airport exits

  • The customer heads to the location where vehicles are parked in front of the exit door
  • The customer takes the taxi.

On the road

  • The customer waits on the road until a taxi passes.
Validity

From the time of requesting the service until the end of the journey.

What you will get

Transport using taxi vehicles.

Terms and conditions
  • The customer is not allowed to eat or drink in the vehicle
  • The customer is not allowed to smoke in the vehicle
  • The customer is not allowed to have a pet inside the vehicle
  • The customer is responsible for his personal belongings. The service provider is not responsible for the loss/damage of personal belongings.
FAQs
  • Question 1: Do taxi drivers accept coupons/company vouchers?

Answer 1: Taxi drivers accept coupons from the customer if they’re issued from Dubai taxi agency or from companies like Nissan showroom and others. If the taxi fees are higher than the amount of the coupon, the customer can settle the difference in cash.

Note: Values of coupons and vouchers vary according to events and exhibitions.

  • Question 2: What is payment method in Dubai Taxi?

Answer 2: The customer can settle taxi fees in cash, through the nol Card with an additional charge of 1 AED for using this method, through credit card with an additional charge of 2 AED for using this method.

  • Question 3: Can 2 customers with 2 different drop off destinations or locations share the same taxi?

Answer 3: Sharing a taxi is not allowed as per Dubai Taxi Agency policy.

  • Question 4: Are multiple pickups and drop-offs allowed?

Answer 4: Multiple pickups and drop offs are not allowed. For example, if a customer takes a taxi and decides to pick up or drop off a friend during the journey, the taxi driver must restart the counter.


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