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Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation
This service enables you to commute using a 7-seat taxi vehicle.
All customers are eligible to benefit from this service.
This service has no required documents.
Transport using family taxi.
Opening the counter
Between 10 a.m. and 10 p.m.
On the road
Between 10 p.m. and 6 a.m.
During peak times
From Saturday to Wednesday between 6 a.m. and 10 a.m. and between 4 p.m. and 10 p.m.
Thursday and Friday between 4 p.m. and 12 a.m.
Fees from the airport (AED/km)
For every 0.255km
For every km
Fees from the road (AED/km)
For every 0.274km
Waiting fees start when the vehicle stops
For every minute
From the time of requesting the service until the end of the journey.
Through mobile application:
Through the Reservation and Distribution Centre:
On the road:
Answer 1: Taxi drivers accept coupons from the customer if they’re issued from Dubai taxi agency or from companies like Nissan showroom and others. If the taxi fees are higher than the amount of the coupon, the customer can settle the difference in cash.
Note: Values of coupons and vouchers vary according to events and exhibitions.
Answer 2: The customer can settle taxi fees in cash, through the NOL Card with an additional charge of 1 AED for using this method, through credit card with an additional charge of 2 AED for using this method.
Answer 3: Sharing a taxi is not allowed as per Dubai Taxi Agency policy.
Answer 4: Multiple pickups and drop offs are not allowed. For example, if a customer takes a taxi and decides to pick up or drop off a friend during the journey, the taxi driver must restart the counter.
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