Question 1: Are buses from other emirates allowed to pick up and drop off passengers from Dubai airport?
- Answer 1: No, buses are allowed to pick up and drop off passengers inside Dubai (excluding airports) and also in places previously specified on Naqel by the company. The company has the right to specify 2 locations for each contract and is allowed to have 4 contracts.
Question 2: What are the fines in case of transporting passengers without a permit?
- Answer 2: Reference to the UAE Cabinet Decision (6) of 2016 on organizing the transport of passengers in luxury vehicles in Dubai, the fines of transporting passengers before obtaining a permit are 20,000 AED.
Reference to the UAE Cabinet Decision (33) of 2011 on organizing the transport of passengers in buses in Dubai, the fines of transporting passengers before obtaining a permit are10,000 AED.
Question 3: Are luxury vehicles from other emirates allowed to pick up and drop off passengers arriving from other emirates and transport them to locations other than the airports?
- Answer 3: Luxury vehicles are allowed to pick up passengers from airports in case of having a permit.
Question 4: Is it obligatory to have an occupational permit for the driver after obtaining the permit?
- Answer 4: The customer must provide an occupational permit for drivers with a validity of 1 year on the condition of having a permit for the vehicle.
The required documents for this permit are:
- A recent photo
- Copy of the driver’s valid driving license
- Copy of the passport
- Copy of the valid visa
- Copy of the valid ID
- NOC to receive an occupational permit from the company where the driver works
- Copy of the occupational permit issued by the transport authority of the concerned emirate
Question 5: What is the procedure if the permit is expired?
- Answer 5: The company must request a new permit.
Question 6: What is the procedure in case of changing the company that was agreed on in the permit?
- Answer 6: The company can amend the permit request.
Question 7: What are the fees for amending the request?