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Apply For a Permit to Transport Passengers in Luxury Vehicles

This service enables you to obtain a permit to transport passengers in luxury vehicles.

Eligibility
All investors are eligible to apply for this service.
Required documents
  1. Official letter from the company addressed to the Public Transport Authority / Planning and Business Development Department
  2. Copy of the Emirates ID
  3. Copy of the passport for citizens
  4. Copy of the passport + residency visa for non-citizens (partners)
  5. Initial approval certificate from the Department of Economy and Tourism or the licensing authority and the trade name reservation certificate
  6. Membership certificate for Emirati investors registered in the Mohammed bin Rashid Fund for SME
  7. Project feasibility study including:
    • Operating mechanism of the luxury vehicles and cost.
    • The proposed budget to practise the activity and breakdown.
    • The administrative structure and human resources and skills that will be hired to run the activity.
    • Vehicle purchase plan (type, numbers of vehicles) and cost.
    • Vehicle insurance plan and cost.
    • Drivers Recruitment Mechanism and their training and rehabilitation plan.
  8. Undertaking to commit to the fare rate set by RTA, which must be 30% higher than the taxi fare.
  9. Undertaking to integrate the electronic systems and smart applications related to the activity with RTA digital platform as designated by RTA in that regard.
  10. Undertaking to abide by all service level agreements as designated by RTA.
  11. Undertaking not to operate the luxury vehicles until after signing the agreement.
  12. Undertaking to commit to the luxury vehicles categories, the number allowed to operate, the used type of vehicles.
Service fees
  • This service is free
Process time
  • 20 working days.
Email
  • Passenger_activities_pta@rta.ae
Process
  1. The customer submits the required documents by e-mail to Passenger_activities_pta@rta.ae.
  2. The customer receives a preliminary approval or rejection through Murasalat.
  3. In case of approval, the customer receives the permit through email.
Average waiting time
  • Instantly.
Validity

6 months
What you will get

Permit to transport passengers in luxury vehicles.
Terms and conditions
  • The number of vehicles that the company must provide to obtain a permit:

Category

Type

Minimum number

Category 1

Regular luxury vehicles

30 vehicles

Category 2

Luxury vehicles

10 vehicles

Category 3

Family vehicles

30 vehicles

Category 4

Long wheelbase vehicles (long chassis)

10 vehicles

Note: For more details on the list of approved vehicles to work in the field of transporting passengers in luxury vehicles, the customer must check with the Planning and Business Development Department at the Public Transport Agency.

  • The number of vehicles that Emirati investors registered in the Mohammed bin Rashid Fund for SME must provide to obtain a permit:

Category

Type

Minimum number

Category 1

Regular luxury vehicles

15 vehicles

Category 2

Luxury vehicles

10 vehicles

Category 3

Family vehicles

15 vehicles

Category 4

Long wheelbase vehicles (long chassis)

10 vehicles

  • All the vehicles must be brand new, full option, and from a UAE dealer.
  • Required Percentage of Electric and Hybrid Vehicles in the Fleet:

Years

2024

2025

2026

2027

2028


Electric

Electric

Electric

Electric

Electric

% of fleet required to convert to electric and hybrid vehicles by the year 2027

22%

23%

24%

25%

28%


Hybrid

Hybrid

Hybrid

Hybrid

Hybrid

% of fleet required to convert to electric and hybrid vehicles by the year 2027

40%

42%

50%

65%

72%
FAQs
  • Question 1: What are the steps the customer must take once he obtains the permit to transport passengers in luxury vehicles?

Answer 1:

  1. The company representative goes to the NOC to Issue a New Trade Licence page.
  2. The company representative settles the fees at RTA headquarters.
  3. The company representative receives the NOC.
  4. The company representative reviews the application through "Review Trade Licence Request" Service.
  5. The company representative pays a fee of 1,000 AED for the NOC to issue the trade licence.
  6. The company representative signs the agreement at RTA headquarters.
  7. The company representative submits the cheques required for the contract at RTA headquarters.
  • Question 2: What requirements do companies have to meet to practice the activity of transporting passengers in luxury vehicles?

Answer 2:

  1. Provide an 129,600 AED bank guarantee for 30 vehicles.
  2. Provide a bank guarantee for the contracted number of vehicles (4,320 AED per vehicle).
  3. Provide a vehicle shelter in Dubai to accommodate at least 30 vehicles.
  4. Determine the type of vehicle based on the type of agreement after signing the agreement.
  • Question 3: What is the duration of the agreement and the period of operation of the vehicles?

Answer 3:

  1. Agreement validity: 3 years.
  2. Validity of operating the vehicles: 5 years from the date of manufacture for categories 1 and 3.
  3. Validity of operating the vehicles: 7 years from the date of manufacture for electric and category 2 vehicles.
  4. Validity of operating the extended vehicles: 10 years from the date of manufacture.
  • Question 4: What is the monthly franchise fee for the vehicles, that must be paid when the contract is signed?

Answer 4:

  1. The companies must pay 432,000 AED for the first year for 30 vehicles under contract, and submit 24 cheques in a monthly payment of 1,200 AED for each vehicle as per the contract.
  2. An additional fee of 1,200 AED applies for each vehicle exceeding the number specified in the contract.

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