Text Size

Audio help


Other Languages

Disclaimer: This translation is powered by Google, RTA is not responsible for the accuracy of the translation

To revert back to original language please click Show Original in the google toolbar that will appear on top of the page.

Home/ RTA Services / Service Details
Share icon
linked share whatsapp share

Transport Using Buses Inside the Emirate

This service enables you to use buses provided by the Roads and Transport Authority through a fleet covering a network that has many internal routes inside Dubai and that is periodically updated to serve practically all metro stations and urban regions. These buses are equipped with many facilities to meet the needs of the customers and to make their commute secure and easy.

Apply Now
Apply Now
All individual customers are eligible to benefit from this service.
Required documents
  1. nol card.
Service fees
  • The service fees vary according to the zones in Dubai.
Process time
  • Instantly.
Bus Stations and Stops
  • Public bus stations in Dubai
  • Air-conditioned and non-air-conditioned bus stops

Through stations and stops

  • The customer taps the card on the nol machine upon entering and leaving the bus.
Average waiting time
  • According to routes and weekdays.

This service has no validity.

What you will get

Transport using buses inside the emirate.

Terms and conditions
  • The customer must have a minimum balance of 7.5 AED in the nol card.
  • The customer must abide by the general rules and regulations.
  • The customer can check trip times through RTA website or by contacting S'hail call centre on the following number: 600500605.
  • The customer must contact the call centre for more information about the trip plan.
  • For more information 8009090
  • Question 1: Can I plan my trip?

Answer 1: Yes you can plan your trip by visiting Wojhati website or S’hail.

  • Question 2: What is the procedure if the customer loses his belongings in the bus or finds someone else belongings?

Answer 2: For lost and found items, the customer must provide the details of the item as well as the details of the trip and a contact number when presenting a request to RTA’s call centre. In case of finding someone else belongings, the customer must give them to the customer service centre or to the driver.

Home/ RTA Services / Service Details

You are being redirected to an external website

Please wait a moment ...

Content loading ...

Please wait for a moment